I took my eMac into the Apple store here in chicago on michigan ave. to get the screen repaired because whenever i played music using the internal speakers, the screen would "ripple" and "shake" and get severely distorted. Soooo i called up applecare blah blah blah, they told me to take in, which i did. Afterwards, i went to apple.com/support/, and read that MANY people were having this problem, and a week later, the apple store calls me up to say "wellll we replaced your screen and all that, but its still having the problem, so we brought in some test units from the floor, and those eMacs did it too, so from what I can see its some kind of defect across the line, nothing we can do, you can come and get your computer whenever u want" Can anyone saaaay....UNACCEPTABLE Since then (that was 3 weeks ago) my eMac that has now been disected and bastardized is has been sitting nice and safely in the apple store, while I HAVE BEEN on the phone with Apple Executive relations, trying to deal with this man there telling me "we understand that the screen fluctuating is entirely normal, maybe u should have researched the product before u bought it" ummmm, try, i DID, the apple website says nothing about "if u want to play music using our internal speakers, the screen will ripple and shake" it simply advertises their 16 watt speaker system! And if its so "normal" WHY did they replace the screen? Tomorrow, i am expecting the last call from this man i will be accepting, and it is to tell me if he will either refund my money, or replace the system with something in the same price range like a new 15" iMac or iBook or ANYTHING but that P.O.S. eMac, BUT if he tells me that I have to take the thing back and that this problem that his own REPAIR PEOPLE called a defect is "perfectly normal and isnt considered a defect", well, I have a handfull of law offices that I have contacted ready to file a class action lawsuit on behalf of ALL eMac owners who have ever experienced this problem, and I can guarantee you that apple will have wished they simply replaced or refunded my purchase, if it gets to legal point. TO ALL EMAC OWNERS OF MACRUMORS : Have u had a simliar problem, and if so, what have u done about it or what has apple told u about it ?