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View Full Version : Apple corp. customer care


orl2222
Oct 22, 2003, 12:16 AM
I swtiched about a year ago. Recently, I had problems with my ibook, bought in Nov. 2002. I had to have two logic boards replaced. I recently made a call to Apple customer care(corp.headquarters). All I can say is that I'm very impressed. I recieved a call back promptly, and they are going to replace my ibook with a new one. It's nice to see that customer service is not dead, and that a large company believes in taking care of their customers. Apple, you have won me over for life! Thank you!

onlydroops
Oct 22, 2003, 03:49 PM
bah

http://forums.macrumors.com/showthread.php?s=&threadid=42435

tomf87
Oct 22, 2003, 04:11 PM
Originally posted by onlydroops
bah

http://forums.macrumors.com/showthread.php?s=&threadid=42435

One difference is that the link points to a person with an older iBook that was out of warranty. From the details above, it sounds like their laptop is still under warranty.

I wonder if we'll have these same problems with the new iBook G4's.

onlydroops
Oct 22, 2003, 04:21 PM
I know. I'm just bitter.