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deejayrob
Feb 19, 2008, 09:32 AM
I love AppleTV, at least i did until the update. It now seems to be way sluggish in performing all of the functions that it performed with ease prior to the update.

I removed all of the music content as was suggested by another post and it still runs slow.

It takes forever for AppleTV to even turn on or off.

I do not use it for movie rentals at all. I use it only for listening to my music and looking at photos and the occasional broswe of YOUTUBE.

I miss the ease of the way it operated when I first bought it. Can anyone offer a suggestion, please?

Thanks



mhall
Feb 19, 2008, 09:58 AM
I've noticed the same thing on mine since the upgrade. Navigating through my own media (something that Apple now seem to see as a very low priority as it's now at the bottom of all the lists now, while you using your own media you aren't spending) is now painfully slow.
The whole device now is more or less completely focussed on movie rentals (I suppose it is called AppleTV), which to my mind is a shame a) because I liked to use it primarily as a music jukebox and b) at the moment the selection of movies on offer is pretty pretty poor.
If you live outside the US I can't really see the point in the box anymore.

Mannin69
Feb 19, 2008, 05:08 PM
I too am struggling with the update.:mad:

It works ok on most of the functions but navigating my own movies is now a real pain !!

The cursor bar is so sluggish now it even freezes (again on my own movies), switch to Apple`s own movies and works a treat.;)

Has anyone any ideas of a fix as is driving me off using it and i own 2 atv`s !!

student101
Feb 19, 2008, 05:19 PM
I also have noticed the UI is a little sluggish since the update.

MikieMikie
Feb 19, 2008, 06:00 PM
For me, it depends on what I'm doing. Clearly, with streamed video content, the appearance of the image is characterized by, at best, sluggish.

budgie999
Feb 19, 2008, 07:51 PM
I have the same problem. I wrote about it in another thread:

I only sync my photos and music videos and i stream everything else.

But I'm noticing that when i even scroll over the music video menu option under My Music, the whole system hangs for about a minute.

Same with My Photos... takes about a minute for the menu to load.

My movies, tv shows, podcasts and regular music (all streamed) show up instantly, no hangups.

Is anyone else having this problem? Do I have a faulty hard drive?

Divindude
Feb 19, 2008, 08:02 PM
Are you streaming from your itunes machine? If so, are you using a wired or N network? I'm loving the new interface. Works like a champ for me .. I'm on a wireless-N network and have the itunes sych set to show all my itunes library entry on the apple tv (there is a check-box to only display those sync'd titles). When i select something to play, I notice a slight pause as it downloads those titles not directly sync'd (aka: local) to the apple tv. otherwise, the screens/menus/etc all work great.

deejayrob
Feb 20, 2008, 07:27 AM
Glad to hear I am not the only one to have problems. I noticed that it was working much better yesterday when I arrived home from work. I am beginning to wonder if it is a network problem as some of the other post have suggested. I have to tell you that it worked like a charm yesterday...so now I am stumped, but happy with the performance.

Thanks to everyone for joining in the discussion.

markfc
Feb 20, 2008, 08:03 AM
Yep definate slow down when browsing through my media too.

budgie999
Feb 20, 2008, 10:36 AM
Are you streaming from your itunes machine? If so, are you using a wired or N network? I'm loving the new interface. Works like a champ for me .. I'm on a wireless-N network and have the itunes sych set to show all my itunes library entry on the apple tv (there is a check-box to only display those sync'd titles). When i select something to play, I notice a slight pause as it downloads those titles not directly sync'd (aka: local) to the apple tv. otherwise, the screens/menus/etc all work great.

Yeah I'm streaming wirelessly on an N network, but it's definitely slow and sluggish, but only on my sync'd content.

markfc
Feb 20, 2008, 10:43 AM
Yep definate slow down when browsing through my media too.

Meant to say, this is my local AppleTV media, not streaming.

budgie999
Feb 20, 2008, 12:29 PM
Meant to say, this is my local AppleTV media, not streaming.

Same with mine. Streaming works faster than the stuff actually sync'd to the atv hard drive.

Strange, no?

jwkay
Feb 20, 2008, 12:56 PM
I'm experiencing sluggishness as well. When playing back music from My Music (all files stored on the aTV), the album art "flip" occasionally stutters. Menus generally feel sluggish.

I subscribed to a photo album via Flickr with between 100-200 pictures, and left this playing in the background one evening. Getting aTV to exit the slideshow and return to the menu was painfully sluggish. Eventually, everything got so sluggish the machine automatically rebooted itself!

err404
Feb 21, 2008, 01:21 PM
I have the same issue with Podcasts, TV shows and Movies.
If I scroll fast it's fine, but if I stop long enough for it to start loading the cover art, it hangs for a second or so until the image is displayed. This is very frustrating.

This is with a wired network and occurs for both local and streaming content.

Weaselboy
Feb 28, 2008, 08:54 AM
I have the same issue with Podcasts, TV shows and Movies.
If I scroll fast it's fine, but if I stop long enough for it to start loading the cover art, it hangs for a second or so until the image is displayed. This is very frustrating.

This is with a wired network and occurs for both local and streaming content.

I am having the exact same problem. Has anybody found a fix for this yet?

Mannin69
Feb 29, 2008, 02:06 AM
I am having the exact same problem. Has anybody found a fix for this yet?

I`ve run the recent iTunes software update to fix this and now spot on - brilliant !

Weaselboy
Feb 29, 2008, 11:13 AM
I`ve run the recent iTunes software update to fix this and now spot on - brilliant !

I have the latest iTunes and it made no difference. :confused:

err404
Feb 29, 2008, 11:17 AM
I`ve run the recent iTunes software update to fix this and now spot on - brilliant !

I'll try it this weekend. Did you have to re sync your library, or did it just work?

markrivers
Feb 29, 2008, 12:08 PM
i guess it's the updates..
it never happend to me, or i just haven't noticed it

Mannin69
Mar 1, 2008, 06:18 AM
Didn`t have to resync ATV no. Having said works fine now on my upstairs ATV and it still does:), my downstairs ATV is still a bit sticky on my movies ! Spoke too soon maybe. :confused:

ipedro
Mar 1, 2008, 12:26 PM
I think Apple might have underclocked the :apple:TV in the Take 2 update. It runs much cooler now.

That might be affecting performance. In My Podcasts, it does hang for quite a bit. I'm starting to notice it in other areas as well. It's very frustrating.

I hope Apple releases a new update to address this.

MikieMikie
Mar 1, 2008, 03:22 PM
I think Apple might have underclocked the :apple:TV in the Take 2 update. It runs much cooler now.

That might be affecting performance. In My Podcasts, it does hang for quite a bit. I'm starting to notice it in other areas as well. It's very frustrating.

I hope Apple releases a new update to address this.

+1, especially in My Podcasts.

applehappy
Mar 1, 2008, 08:01 PM
I had sluggish performance on UI and during streaming video playback of iTunes purchased movies. No problems prior to 2.0. Using a wireless N network and HDMI output. After a bunch of troubleshooting I found the problem to be the HDMI output. I even tried HDMI at 720p with no improvement. Using composite outputs I have much better performance. Seems to be something with the HDMI handshaking with my brand new 46" Sony LCD. I have read other posters indicate no problem with HDMI, so maybe this is just certain brands of TV's?

ipedro
Mar 2, 2008, 01:43 AM
^ You're on to something. My TV crashes :apple:TV quite often. Sometimes when I turn my TV on or change the input to the HDMI input where :apple:TV is connected it restarts and I get a diagnostics request page.

I don't have composite cables so I haven't been able to test it, but others appear to have "solved" their problem by not using HDMI. This is at best a workaround though and Apple should be on their toes really solving this.

applehappy
Mar 2, 2008, 02:09 PM
Yes, I'm convinced it is a real problem for at least some users (me) and that most likely it has to do with the brand of TV (HDMI protocols, etc). But, I know very little about HDMI interface. I was very annoyed by this problem and troubleshot it pretty thoroughly. In my case, there is a pretty clear HDMI issue with :apple:TV take two. I wonder how many users are experiencing glitchy performance and failing to attribute it to HDMI vs Composite. I was certainly hesitant to believe it, but feel confident I've verified it.

ipedro
Mar 2, 2008, 02:31 PM
This is quite ridiculous. Apple misses their own release date, then waits for the last minute of their new deadline (why say 1 or 2 weeks when it's going to be exactly 2 weeks sharp?). So we all think: "Great, better to wait a little longer so that they can work out all the bugs" and then we get an :apple:TV more buggy than Windows Vista....

Great. :mad:

I have an eerie feeling that us early adopters are simply guinea pigs. No wonder Apple isn't advertising :apple:TV . This is a public beta of the device and we're the rats...

Mannin69
Mar 2, 2008, 05:30 PM
I had sluggish performance on UI and during streaming video playback of iTunes purchased movies. No problems prior to 2.0. Using a wireless N network and HDMI output. After a bunch of troubleshooting I found the problem to be the HDMI output. I even tried HDMI at 720p with no improvement. Using composite outputs I have much better performance. Seems to be something with the HDMI handshaking with my brand new 46" Sony LCD. I have read other posters indicate no problem with HDMI, so maybe this is just certain brands of TV's?

Both my TV sets (upstairs & down) are (different models) Sony`s using the HDMI`s input. As i`m still struggling downstairs (upstairs fine !!??) with "sticky" movies (own) menu, i tried running via component and made no difference.

Doesn`t really add a lot to the question but is my own two pence worth.

Off topic...Does anyone no a workround to get both component and hdmi outputs to work simaltaneously other than amps/splitters as i have a 2nd set upstairs ?

applehappy
Mar 3, 2008, 04:38 PM
Both my TV sets (upstairs & down) are (different models) Sony`s using the HDMI`s input. As i`m still struggling downstairs (upstairs fine !!??) with "sticky" movies (own) menu, i tried running via component and made no difference.

Doesn`t really add a lot to the question but is my own two pence worth.

Off topic...Does anyone no a workround to get both component and hdmi outputs to work simaltaneously other than amps/splitters as i have a 2nd set upstairs ?

So, using the same Apple TV? You move it from one TV to the other and it only has problems with one of the TV's? Seems it would have to be HDMI then as Composite has no handshaking/protocol that could hang it up.
If you have two Apple TV's, then I recommend swapping the TV's they are hooked up to. Makes no sense that you would have problems on one TV but not the other using composite.

Graeber
Mar 20, 2008, 10:51 PM
I have 2 AppleTVs (40 and 160GB). I have been seeing problems on both since the update but only when running them via wireless. Wired seems fine but right not I simply cannot get a wire into my living room so I am stuck with wireless. This week, I upgraded to wireless N (newest Airport Express) and even running an N only network, the problems persists (congrats for Apple for getting my $99 and it likely will not help).

I just reverted one AppleTV to 1.0 and will see how it works. I expect it will work fine, considering it worked pretty well even in G wireless before the upgrade.

I will miss some key features (especially the support of iPhoto events), but actually being able to watch movies that I own is my priority now.

rlvdijk
May 14, 2008, 04:56 AM
Hi !

I'm happy (?) to see that I'm not the only one with AppleTV performance problems. Since the update to 2.0.2 it's nearly impossible to sync wireless although I've got '5-bars' and a brand new Time Capsule. It takes about an hour to sync a 750Mb movie !

I tried the following:

- Complete wired resync;
- Reset to factory settings (1.0) and then a resync (both wired and wireless);
- Update to 2.0.2 and then a resync (both wired and wireless);
- Change the wireless channel to a specific one (e.g. 5 or 8) instead of 'auto';
- Changed the networkprotocol to 802.11n instead of 802.11g;

Unfortunately, there was no change in de performance when syncing wireless. It's so much slower than before. (Of course syncing wired is much faster, but in our home that's no option)

I have no idea what causes the problem, but I'm very disappointed about my AppleTV at the moment. Hardly used it for the last four weeks....

MikieMikie
May 14, 2008, 06:29 AM
Try power cycling everything.