PDA

View Full Version : Digidesign Causes kernel panics!




Johnzon
Mar 17, 2008, 02:33 PM
I've been getting pretty frequent kernel panics for about 8 months now (every two weeks or so.)

Running:
Mac OSX 10.4.11
Macbook 2.0 GHz
2GB ram

it happens when i quit safari (only sometimes - I usually save all my work before I quit safari, just in case) and this is consistently the backtrace readout of panic.log:

<Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0xa21000
dependency: com.apple.iokit.IOUSBFamily(2.7.7)@0x536000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.7)@0x99b000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x715000>

It's the only problem my mbox2 mini gives me, so I haven't really bothered complaining to digidesign yet. I just assume it will be something they've fixed for leopard (i plan to upgrade soon.)

Any ideas/comments? :confused:



yellow
Mar 17, 2008, 02:49 PM
FYI, this thread is over 2 years old.

You have the latest drivers from digidesign though right?

Cause it is definitely the cause of the kernel panic.

Johnzon
Mar 17, 2008, 02:57 PM
yeah I was about to go start a fresh thread over in Digital Audio. and yeah i've got the latest drivaz.

digidesign = great software (i.e. protools)

digidesign ≠ great hardware

yellow
Mar 17, 2008, 03:01 PM
I'll move this over to the DA forum for ya.

Johnzon
Mar 17, 2008, 03:43 PM
and yeah i've got the latest drivaz
Oops! :eek: I spoke too soon. Looks like I'm still running Pro Tools LE 7.3, and 7.4 came out recently. Is updating the app the same as updating hardware drivers? I'd rather not shell out the 49.00 to upgrade if there's a free driver... and especially if I switch to Leopard in a few months (whenever Digidesign adds 10.5 support for Pro Tools LE) ...

yellow
Mar 17, 2008, 03:47 PM
I am not sure, I am not a Digital Audio user..

But from past experience, no, updating the Software (Pro Tools) is not the same as updating the driver for a hardware device.
I'd look on their site for drivers for the hardware device and make sure I was up to date there (assuming they have separate driver installers).

zygo
Mar 18, 2008, 08:47 AM
Do you have any other devices plugged in??

Johnzon
Apr 9, 2008, 06:09 PM
nothing.... and i even get the kernel panics when the mbox isn't plugged in, like when i take my laptop to the library on campus. quit safari, then boom. kernel.

junior
Apr 10, 2008, 02:31 AM
nothing.... and i even get the kernel panics when the mbox isn't plugged in, like when i take my laptop to the library on campus. quit safari, then boom. kernel.

Then I doubt it's a problem with the mbox.

yellow
Apr 10, 2008, 07:54 AM
What does the kp log say when you get a kp and the mbox is not plugged in?

It could still be the driver causing the kp..

Johnzon
Apr 11, 2008, 01:25 AM
panic log is identical after a kp, whether or not mbox is plugged in.

in order to make some progress in this thread, i'm going to make a proactive move and just upgrade to Pro Tools 7.4, cough up the 49 bucks. More info soon to follow...

junior
Apr 11, 2008, 02:47 AM
panic log is identical after a kp, whether or not mbox is plugged in.

in order to make some progress in this thread, i'm going to make a proactive move and just upgrade to Pro Tools 7.4, cough up the 49 bucks. More info soon to follow...

Make sure you uninstall or delete everything there is regarding degidesign or protools before you do, just to make sure the old core audio driver doesn't continue to mess up your OS.

jemalwade
Oct 20, 2008, 10:34 PM
I just found this thread and must say I have a brand new MACBook PRO running 10.5.5 and have installed ProTools 7.4.2 and I've been having A LOT of kernel panics and every one in the console log says it has to do with MBox drivers as you mentioned here.
And yes, it crashes when I'm not even using ProTools.
I called Digidesign and they said they knew nothing about this and that it couldn't have anything to do with their drivers, so they're obviously ignoring it.
Any ideas?

junior
Oct 21, 2008, 01:01 AM
I just found this thread and must say I have a brand new MACBook PRO running 10.5.5 and have installed ProTools 7.4.2 and I've been having A LOT of kernel panics and every one in the console log says it has to do with MBox drivers as you mentioned here.
And yes, it crashes when I'm not even using ProTools.
I called Digidesign and they said they knew nothing about this and that it couldn't have anything to do with their drivers, so they're obviously ignoring it.
Any ideas?

Go to the LE forum here: Digidesign User Conference (http://duc.digidesign.com/)
If you keep at it, they'll respond. There'll also be users there that may be able to help.

Let's Sekuhara!
Oct 30, 2008, 03:11 PM
I'd be curious whether other browsers cause the same issue or if it is specific to Safari.

Sammio2
Nov 11, 2008, 05:35 PM
I too have been having this exact problem, although not specifically when i quit safari. I have a Digidesign Mbox 2 Mini, and am running Pro tools LE v7.4.2 I have the latest updates from Digidesign and Apple. My Mac seems incredibly unstable though! I get the exact same (or very similar) kernal panic log as you guys with the...

<Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0xa21000
dependency: com.apple.iokit.IOUSBFamily(2.7.7)@0x536000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.7)@0x99b000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x715000>


These panics can happen when my Mbox is not plugged in, just like you guys. And also happen regardless of whether i am running pro-tools or not. This is such a frustrating problem, stopping me from using my mac as it should be used!

If you guys do find a solution, please post it on here, as will I, if i can ever get to the bottom of this!

Many Thanks
Sam

Talsha
Dec 9, 2008, 03:35 AM
Hi there, I also have kernel panics that seem to be related to the use of a Digidesign Mbox 2 Mini and Pro tools LE v7.4.2. Using a new macbook white 2.4 GHz, 4GB RAM, only bought it 10 days ago and running running 10.5.5. So running the latest software versions. Disk utility says there are no problems found the disk. I always have the kernel panics after I shut down the Macbook after a pro tools session. But it doesnt always happen, lets say in 60% of the shut downs it gives an error. The screen just freezes after shut down and I have to shut down by pressing the on/off button for several secs. It doesnt seem to matter if the Mbox2mini is still connected to the macbook or not. When I restart the Macbook it asks if I want to send a report to apple, it contains always the same kernel panic :

Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.4.2f1)@0xc7b000->0xc9cfff
dependency: com.apple.driver.AppleUSBMergeNub(3.0.7)@0x669000
dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0x8ff000
dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e4000

BSD process name corresponding to current thread: coreaudiod

Still looking for a solution for it. Any ideas what to do next? Running out of ideas here. Planning on going to the apple store later today for help.

Sammio2
Dec 10, 2008, 03:13 AM
Hey All,

Digidesign are aware of the issue, and have been working on a fix for some time (about a year and a half). They are now saying it will be released in early 2009... (I'm dubious)

http://duc.digidesign.com/showthread.php?p=1298146

Sam