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sclusiv
Jun 9, 2008, 11:49 AM
Hi ...

Is there a fix the sort by name ordering issue in Take 2 ...

example - the Indiana Jones movies don't show up in order even when I have Indy 1, Indy 2 and Indy 3 in the sort name box ... they end up sorting alphabetically ...

Thanks for your help.



newappleboy
Jun 9, 2008, 11:52 AM
I don't have this problem at all and I actually used the sort fields specifically for the Indy movies. lol You sure you have the sort option set up right?

sclusiv
Jun 9, 2008, 11:53 AM
I don't have this problem at all and I actually used the sort fields specifically for the Indy movies. lol You sure you have the sort option set up right?

Is this done in itunes or apple tv itself ...

thanks ...

newappleboy
Jun 9, 2008, 11:58 AM
Is this done in itunes or apple tv itself ...

thanks ...

It's done in iTunes. You can't edit anything on the Apple TV itself.

mallbritton
Jun 9, 2008, 12:33 PM
It's done in iTunes. You can't edit anything on the Apple TV itself.

How is this done? I know iTunes pretty well but I can't seem to find any settings that affect sort order. For example I have all 4 Alien movies and in the Sort Name field I have Alien 1, Alien 2, etc. They are sorted in the correct order in iTunes, but not on the :apple:TV either. I do not sync the movies, I only stream.

Regards,
Michael

newappleboy
Jun 9, 2008, 12:38 PM
I don't know what you're looking at that it doesn't sort on the Apple TV because if it's sorted in iTunes, it should be on ATV. Make sure you have the most recent version I suppose.

mallbritton
Jun 9, 2008, 12:40 PM
Are you syncing the movies? I don't, but even when I did sync the movies to the :apple:TV they didn't sort correctly.

Regards,
Michael

newappleboy
Jun 9, 2008, 12:43 PM
I do both. It doesn't matter. The only reason it wouldn't show is if you have it listed as TV show or music and not movie. I haven't messed with those settings. Only movies.

mallbritton
Jun 9, 2008, 12:48 PM
Hmm. I have the movies categorized as "movies" since they show up under My Movies. But no correct sort order. I wonder what I'm doing differently?

Regards,
Michael

newappleboy
Jun 9, 2008, 12:52 PM
I'm not at my computer now so I couldn't tell you unfortunately. Take a screenshot of the main tagging tab and the sort tab and post here. I'll take a look. Do it for 2 or 3 of the Indy movies or any series you're manually wanting sorted, that way I see exactly what's going on.

mallbritton
Jun 9, 2008, 01:25 PM
Here the main tagging tab for Alien (http://picasaweb.google.com/mallbritton/PublicStiff/photo#5209948554811897426).

Here's the Sort tab for Alien (http://picasaweb.google.com/mallbritton/PublicStiff/photo#5209948521170180450).

Regards,
Michael

MikieMikie
Jun 9, 2008, 01:44 PM
I don't use a space between Alien and 1

I number series of movies as follows:
Alien01
Alien02
Alien03

etc.

Works for me... let me know if that fixed it.

mallbritton
Jun 9, 2008, 01:54 PM
I'll give that a try when I get home.

Regards,
Michael

newappleboy
Jun 9, 2008, 01:57 PM
I don't use a space between Alien and 1

I number series of movies as follows:
Alien01
Alien02
Alien03

etc.

Works for me... let me know if that fixed it.

Shouldn't make a difference, but I suppose it's worth a try for him. *shrug*

sclusiv
Jun 9, 2008, 07:27 PM
I don't use a space between Alien and 1

I number series of movies as follows:
Alien01
Alien02
Alien03

etc.

Works for me... let me know if that fixed it.

tried it this way ... not working for indy movies ... crusade shows up first ... doesn't work for the alien series either ...

any suggestions ...

thanks

mallbritton
Jun 10, 2008, 12:12 AM
I don't use a space between Alien and 1

I number series of movies as follows:
Alien01
Alien02
Alien03

etc.

Works for me... let me know if that fixed it.

This method does not work for me either. On my :apple:TV the Alien movies are still in the wrong order:
Alien
Alien: Resurrection
Alien3
Aliens

I even did a soft restart to force the :apple:TV to sync all the information from iTunes. This is quite the puzzle.

Regards,
Michael

sclusiv
Jun 10, 2008, 10:28 AM
This method does not work for me either. On my :apple:TV the Alien movies are still in the wrong order:
Alien
Alien: Resurrection
Alien3
Aliens

I even did a soft restart to force the :apple:TV to sync all the information from iTunes. This is quite the puzzle.

Regards,
Michael

The Aliens series show up the same for me ... perhaps if we Squeegify and then Lostify ... link (http://lostify.com/) ... anybody else try this utility ...

And if someone knows a PC version /or similar of Lostify ... please let me know

thanks ...

gadabout
Jun 10, 2008, 11:12 AM
i have issues with this as well. my indiana jones, harry potter, and lord of the rings rips are in the correct order in itunes but not on apple tv. can anyone who has gotten sort name to show up correctly on apple tv post some screen shots of the movie tags, and a picture of everything looking right on the tv?

newappleboy
Jun 10, 2008, 11:18 AM
i have issues with this as well. my indiana jones, harry potter, and lord of the rings rips are in the correct order in itunes but not on apple tv. can anyone who has gotten sort name to show up correctly on apple tv post some screen shots of the movie tags, and a picture of everything looking right on the tv?

I'll do this tonight when I get home. :)

NJuul
Jun 10, 2008, 12:24 PM
I had the exact same sorting problems (with specifically the Indy and Harry Potter movies), but I got it to work by using Metax to set the sort tags (sort field: "Indiana Jones 1" .. "Indiana Jones 3"), and then re-importing the movies to iTunes. Now they are sorted as they should be.

newappleboy
Jun 10, 2008, 01:48 PM
I had the exact same sorting problems (with specifically the Indy and Harry Potter movies), but I got it to work by using Metax to set the sort tags (sort field: "Indiana Jones 1" .. "Indiana Jones 3"), and then re-importing the movies to iTunes. Now they are sorted as they should be.

This could potentially be the problem for everyone else as well. My tags were done in MetaX. This could be a coding issue. There are plenty of fields within iTunes that aren't necessarily flagged as feeding to the AppleTV and if you're inputting the sort information directly into iTunes, it may not feel the need to communicate that. Good catch NJuul.

MikieMikie
Jun 10, 2008, 02:18 PM
Sorry for the delay in getting back to this thread -- been busy actually working. :(

So, as others have said, I have relied on MetaX to do my sorting, i.e.: I have entered Alien01, Alien02 etc. into MetaX.

gadabout
Jun 10, 2008, 05:33 PM
metax seemed to do the trick. thanks!

i had avoided metax in the past, but now it seems they have added the tag fields i had wanted (long description, track/disc number), so maybe it is time to replace lostify after all!

mallbritton
Jun 10, 2008, 06:50 PM
Using MetaX to enter the "sort name" tag data sound like a reasonable explanation for why the sorting isn't working for me. I had not originally entered the data in MetaX, but just done it through iTunes. I'll give MetaX a try when I get home and see how that works.

Regards,
Michael

mallbritton
Jun 10, 2008, 11:04 PM
It turns out it is not necessary to tag the files exclusively with MetaX. What I did have to do was remove the items from the library and re-add them, once I had set the "sort name" tag in iTunes to get them to show up correctly on the :apple:TV. This seems to be a bug, to me.

Regards,
Michael

gadabout
Jun 10, 2008, 11:25 PM
i'm guessing that re-tagging everything you want to re-tag, and then doing a factory restore on the apple tv may have the same end result as reimporting all of your movies.

maybe apple tv just only looks at sort data the first time it sees a file? i don't know if that makes sense. but it might.

i'll test my restore theory tomorrow probably

mallbritton
Jun 10, 2008, 11:38 PM
I was doing a soft reset on the :apple:TV to try to force it to read from the iTunes DB again. I think doing a factory restore is a little extreme, though. Because then you have to pair everything up again.

Even though it messes up all the play counts and last played dates deleting the movies from the library and adding them back in is, in my opinion, a less extreme solution.

Regards,
Michael

gadabout
Jun 11, 2008, 11:00 AM
well, that's just it though. my play counts are worth the extra 2 minutes it'll take to re-pair the apple tv with my imac.

i will let you all know if it works

sclusiv
Jun 12, 2008, 09:12 AM
Since all my efforts have failed ... i am gonna try the final option ... tag all the movies and then copy over to itunes ... reset the apple tv ... gonna wait for the weekend for that one ...

just a note - i never had a sort problem in 1.1 ... only began with take 2 and newer ...

thanks for your help ... will let you know if it all works out

gadabout
Jun 12, 2008, 12:22 PM
so i've done all of the neccessary testing.

basically, the file has to be tagged before apple tv reads it for the first time.

so if you use lostify to tag your movies, then unplug the apple tv from the wall while you add the movie to itunes and change its sort data.

if you use metaX, you're in the clear, since you can add sort tags before adding to itunes.

if the movie is already in itunes, you have to either tag it, copy it to your desktop (or somewhere else), remove it from itunes, and re-add it
-OR-
re-tag all of the movies that need it, and then restore your apple tv to factory settings. yes, this is an extreme option, but hopefully you only have to do it once, and then just use metaX from now on. i myself am a lostify fan, but for movie series from now on, i'm using metaX

mallbritton
Jun 12, 2008, 01:05 PM
It seems to me that this must be a bug. It should not be necessary for us to jump through these hoops just to re-tag, or add additional tags to movie files. Has anyone sent Apple feedback about this yet?

Regards,
Michael

sclusiv
Jun 16, 2008, 01:09 PM
Just an update ...

Didn't do the whole re-tagging and reset bit ... but did send apple some feedback ...

Let you know how that goes.

mallbritton
Jun 16, 2008, 01:19 PM
Don't expect to hear anything back from Apple. They don't reply to feedback.

Regards,
Michael

sclusiv
Jun 16, 2008, 06:55 PM
i wont loose any sleep over it ...

Russic
Feb 14, 2009, 12:39 PM
Hey guys,

First time poster, long time lurker. I realize this discussion hasn't been bumped in a while but I came across it in my quest to fix this problem and would like to share what worked for me.

First I used the name sort option that has already been discussed. This did not change how the apple tv displayed my movies (only changed how itunes would display them). Using finder I traveled to the itunes folder so I could see my files. I created an empty folder nearby, selected the files that wouldn't sort from the itunes/movies folder and dragged them out of the into my newly created empty folder. I then went back to itunes, selected the non-sorting movies and deleted them. I then went back to finder and re-dragged the files back into the itunes/movies folder. From here I dragged the newly dragged files into my itunes library (this doesn't copy anything as the files are already in the proper folder, it just refreshes the itunes movie page). From here I just jumped down to my apple tv in itunes and synced it and everything showed up properly on my apple tv.

Cheers.