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Sirus2400
Jul 10, 2008, 05:17 AM
So I just downloaded iTunes 7.7 and now when I attach my iPod Touch, all I get is the rainbow wheel. If I power down or disconnect my iPod it stops. I had my iPod plugged in earlier (before the iTunes upgrade) and it worked fine. Any help?



iRondo
Jul 10, 2008, 05:36 AM
Same. I gave it a few minutes, it 'un-crashed' and has been fine since.

Sirus2400
Jul 10, 2008, 05:36 AM
Update:
I reset my iPod and eventually iTunes recognized it, however it takes a couple minutes. Before the 7.7 update it took about 30sec. at the most.

Sirus2400
Jul 10, 2008, 05:37 AM
Same. I gave it a few minutes, it 'un-crashed' and has been fine since.

Have you tried unplugging it and plugging it back in? Is yours taking a few mins too? (I have a 2 week old MBP so its definitely not that)

iRondo
Jul 10, 2008, 10:51 AM
All is normal a little under 1 minute of plugging it in. If this is a problem for many, Apple will fix it in a matter of days I'm sure.

doowrehs
Jul 10, 2008, 12:25 PM
Just a heads up say I'm experiencing the same behaviour with my 160gb classic and iTunes 7.7. Plugging it in causes iTunes to freeze and beachball for about 3-4 minutes, after which everything's normal. Unfortunately, the same thing happens every time I connect the iPod. All was good before the update to 7.7 - with the iPod connecting properly in about 10-seconds.

TheSpaz
Jul 10, 2008, 09:07 PM
Same for me: It takes about 5 minutes to show up in iTunes.

Sirus2400
Jul 10, 2008, 09:13 PM
It seems that Apple knows about the issue and is hopefully working on it.
There is a thread going on Apple's Support Discussions (http://discussions.apple.com/thread.jspa?threadID=1592353&tstart=0)

scotty96LSC
Jul 10, 2008, 10:26 PM
My iPod touch syncs like normal. I haven't noticed any abnormal behavior.

ppc_michael
Jul 12, 2008, 12:39 AM
I too have about a minute delay with the iPod Touch. I can't wait for it to be taken care of.

mojohanna
Jul 12, 2008, 06:04 AM
I have the same problem on my desktop, but my touch is instantly recognized on my laptop. Both running 7.7.

TheSpaz
Jul 12, 2008, 08:08 AM
I have the same problem on my desktop, but my touch is instantly recognized on my laptop. Both running 7.7.

It appears to be an issue of how big your Music Library is. This is what I've found.

iTunes Music Library Empty and iPod Library Full: iPod connects instantly.
iTunes Music Library Full and iPod Library Empty: iPod connects instantly.
iTunes Music Library Full and iPod Library Full: iPod hangs for several minutes.

My "full" music library is 7,000 songs on my computer and my iPod "full" music library is 3,000 songs.