iPod Help: iTunes 7.7 and Touch

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Sirus2400

macrumors regular

Original poster

• Jul 10, 2008

• #1

So I just downloaded iTunes 7.7 and now when I attach my iPod Touch, all I get is the rainbow wheel. If I power down or disconnect my iPod it stops. I had my iPod plugged in earlier (before the iTunes upgrade) and it worked fine. Any help?

 

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iRondo

macrumors member

• Jul 10, 2008

• #2

Same. I gave it a few minutes, it 'un-crashed' and has been fine since.

 

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Sirus2400

macrumors regular

Original poster

• Jul 10, 2008

• #3

Update:
I reset my iPod and eventually iTunes recognized it, however it takes a couple minutes. Before the 7.7 update it took about 30sec. at the most.

 

S

Sirus2400

macrumors regular

Original poster

• Jul 10, 2008

• #4

iRondo said:

Same. I gave it a few minutes, it 'un-crashed' and has been fine since.

Click to expand...

Have you tried unplugging it and plugging it back in? Is yours taking a few mins too? (I have a 2 week old MBP so its definitely not that)

 

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iRondo

macrumors member

• Jul 10, 2008

• #5

All is normal a little under 1 minute of plugging it in. If this is a problem for many, Apple will fix it in a matter of days I'm sure.

 

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doowrehs

macrumors regular

• Jul 10, 2008

• #6

Just a heads up say I'm experiencing the same behaviour with my 160gb classic and iTunes 7.7. Plugging it in causes iTunes to freeze and beachball for about 3-4 minutes, after which everything's normal. Unfortunately, the same thing happens every time I connect the iPod. All was good before the update to 7.7 - with the iPod connecting properly in about 10-seconds.

 

TheSpaz

macrumors 604

• Jul 10, 2008

• #7

Same for me: It takes about 5 minutes to show up in iTunes.

 

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Sirus2400

macrumors regular

Original poster

• Jul 10, 2008

• #8

It seems that Apple knows about the issue and is hopefully working on it.
There is a thread going on Apple's Support Discussions

 

scotty96LSC

macrumors 65816

• Jul 10, 2008

• #9

My iPod touch syncs like normal. I haven't noticed any abnormal behavior.

 

ppc_michael

Guest

• Jul 11, 2008

• #10

I too have about a minute delay with the iPod Touch. I can't wait for it to be taken care of.

 

mojohanna

macrumors 6502a

• Jul 12, 2008

• #11

I have the same problem on my desktop, but my touch is instantly recognized on my laptop. Both running 7.7.

 

TheSpaz

macrumors 604

• Jul 12, 2008

• #12

mojohanna said:

I have the same problem on my desktop, but my touch is instantly recognized on my laptop. Both running 7.7.

Click to expand...

It appears to be an issue of how big your Music Library is. This is what I've found.

iTunes Music Library Empty and iPod Library Full: iPod connects instantly.
iTunes Music Library Full and iPod Library Empty: iPod connects instantly.
iTunes Music Library Full and iPod Library Full: iPod hangs for several minutes.

My "full" music library is 7,000 songs on my computer and my iPod "full" music library is 3,000 songs.