VERY VERY Pissed at Apple [Archive]

DeadlyBreakfast

Dec 25, 2003, 01:00 PM

Got my nephew a 10gb iPod. He has a USB port but no firewire. Open the dam thing and he cant use it. WHY? No freakin USB cable. Did the salseman at the apple store say anything about buying a cable when I told him I was buying it for use on a windows machine with USB?? Hell no!! I am so freaking pissed right now becuase my nephew cant use the gift I got him until he gets the cable. All the guy had to do was tell me.. I had it wrapped next to the apple store no I neve got a chance to read the fraking box, if it even said anything about it.. I Jobs was here right now I'd punch him in the dam head!!

Mr. Anderson

Dec 25, 2003, 01:07 PM

You need to relax a little there.

You're beef is with the inept salesperson, someone working for peanuts in a retail store during the busiest shopping time of the year and not with apple.

And actually, you don't need a cable, there is an adapter you can buy instead.

http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/70603/wo/lM1WAC49vtlE2qavKJx1WmowQFf/11.7.0.5.3.15.33.9.0

Its a great gift, don't ruin the thought by get upset over stupidity. You'll get the adapter and it will work.

Merry Xmas! :D

D

Versello

Dec 25, 2003, 01:13 PM

Kwyjibo

Dec 25, 2003, 01:46 PM

My friend has a similar problem but he ordered his online and then couldn't install the PCI card (hes not quite computer bright persay .... ) so he eventually found the right cord at circuit city or somewhere. From what it looks liek be glad you found an ipod to buy for your nephew. Also doesn 't it say included accesories on the side
"Earbud headphones, AC adapter, dock connector to FireWire cable, 4-pin-to-6-pin FireWire adapter" ...

Macpoops

Dec 25, 2003, 02:33 PM

You should always do a little research before you buy especially around the holidays, cause you never know what jackass is going to be behind the counter.
Will your newphew be using it on USB 2.0 or just plain old USB because to my knowledge plain old USB won't work

~Shard~

Dec 25, 2003, 02:56 PM

You need to relax. Where's your Christmas spirit? :cool:

First of all, count yourself as one of the lucky ones that were actually able to find an iPod this Christmas, as Apple is effectively sold out!

Secondly, you should always do your research when buying a (relatively) expensive item like this, especially when the purchased item deals with technology! It doesn't take much time and effort, and is worth it in the long run, as you have just proved yourself!

Thirdly, don't be mad at Apple or Jobs, and for that matter, don't be mad at the salesperson either, as anger never solves anything. What does being angry accomplish in this situation? Absolutely nothing. I always laugh and shake my head when I see people waste so much time and negative energy on the most trivial things. The salesperson is to blame here, however he is probably working for minimum wage and has been working off his feet during this whole Christmas season, and maybe has lapses from time to time. Possibly, he is simply not that bright. The salesperson is human, and we all make mistakes. Have you never, ever forgotten to tell someone something? Have you ever made a mistake?

Lastly, sometimes these little details are not mentioned by salespeople, whether that's right or wrong - the example that comes to mind that happens all the time is with regard to printers. You buy a printer, but you do not receive a USB cable to attach it to your computer. Sometimes salespeople tell you this, other times, they do not.

In conclusion, you're overreacting. The iPod is an excellent gift, and it would be very unfortunate if you let this minor detail ruin your thoughtful gift, or put a downer on Christmas. These things happen, so it all comes down to how you deal with it and what attitude you choose to have - it's your decision on how you want to react to little setbacks like this. Personally for me, I have more important things to spend my energy on, in positive ways, rather than expending negative energy regarding a simple little USB cable. Put things in perspective and you'll see that this isn't a big deal at all.

So go out, buy a USB cable for your nephew and let him enjoy his gift from his thoughtful uncle, rather than complaining about it - and have a Merry Christmas! :cool:

Sun Baked

Dec 25, 2003, 03:08 PM

Somebody steal your Fruit Loops this morning?

I hope you don't end up having to wait in any Gift Return lines, or rush across any stores for the Blue Light Specials. Could get ugly.

Have some Egg Nog with lots of Grog and enjoy your holiday.

After all a low wage employee isn't expected to know as much as some of the managers, and most of the managers aren't know for their book learning. :p

Rezet

Dec 25, 2003, 03:55 PM

Originally posted by ~Shard~
What does being angry accomplish in this situation? Absolutely nothing. I always laugh and shake my head when I see people waste so much time and negative energy on the most trivial things.

Hmm.. I'd advise against laughing and shaking head at angry people. That only makes them even more angry. And they might bring down some whoop ass on to you as well. And you will be hella lucky if they don't have a shotgun in the trunk.
They will shoot you in the ass and then plead not guilty because they couldnt control their actions :p

Rezet

Dec 25, 2003, 04:13 PM

Originally posted by DeadlyBreakfast
Got my nephew a 10gb iPod. He has a USB port but no firewire. Open the dam thing and he cant use it. WHY? No freakin USB cable. Did the salseman at the apple store say anything about buying a cable when I told him I was buying it for use on a windows machine with USB?? Hell no!! I am so freaking pissed right now becuase my nephew cant use the gift I got him until he gets the cable. All the guy had to do was tell me.. I had it wrapped next to the apple store no I neve got a chance to read the fraking box, if it even said anything about it.. I Jobs was here right now I'd punch him in the dam head!!

Yeah that kinda sux.
But don't worry, you can get that wire tomorrow. For today, your nephew has many things to do anyways. Like learning how to use the thing and its possibilities. Preparing music he wants to be transfered on the computer. Playing loaded games on Ipod. Creating folders for music/data storage on Ipod.
To my experience it took me longer to organize things rather than simply copy the music...

LimeLite

Dec 25, 2003, 05:04 PM

Originally posted by Mr. Anderson
And actually, you don't need a cable, there is an adapter you can buy instead.

http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/70603/wo/lM1WAC49vtlE2qavKJx1WmowQFf/11.7.0.5.3.15.33.9.0

What are you talking about? That's exactly the USB cable that he needs. See how it's called a cable, and not an adapter? There is no such thing as a FireWire to USB adapter, or vice versa.

While it might have been nice of the salesman to mention to you that you needed this cable, researching the product before you buy it is your responsibility.

iJon

Dec 25, 2003, 05:39 PM

boohoo, read the box next time.

iJon

johnnowak

Dec 25, 2003, 06:06 PM

Originally posted by LimeLite
What are you talking about? That's exactly the USB cable that he needs. See how it's called a cable, and not an adapter?

Haha, fantastic.

iJon

Dec 25, 2003, 09:10 PM

Originally posted by DeadlyBreakfast
Hey genious, it doesnt mention anything about it on the box. Gets your facts right first next time, idiot.
Hey genius, look at the bottom of the box, "Windows PC with a FireWire port or compliant firewire card, shall i scan it for you? just let me know.

iJon

jxyama

Dec 25, 2003, 09:26 PM

well, it's "genius." :D

sorry to hear about your situation, but it sounds like an unfortunate combination of uneducated/inconsiderate/too busy sales person and the lack of research on your part. i don't think apple is really to blame, as the requirement is clearly stated on the box. and there's only so much apple can do to make the public aware that the cable included is a firewire cable only.

some PCs now come with a firewire port, so the sales guy can't be faulted 100%... but i still think he/she was just uneducated. it's a busy season and with iPods flying off the shelves, i can understand how they could get caught up on answering questions rather than spending time to consider the purchaser's situation and suggest accessories...

however, you will have a chance to get the usb cable - so it's not as traumatic as getting a, say, Xbox game for a PS2 playing kid.

relax, it will not be a gift wasted. not at all.

iPost

Dec 25, 2003, 09:29 PM

Have to side with the original poster on this...

He didn't buy the iPod at Wal-Mart, he bought it at an Apple store. So, in effect, he is buying it from Apple. The purpose of the Apple retail stores is so that Apple can control the quality on Apple equipment purchases... making sure everyone who walks out the door is happy and has their needs met. It's all about extending the ease-of-use of Apple products to the retail sales process.

The fact that someone walked out of an Apple store with a product that they couldn't use is a bug in the system. If I were Steve Jobs, I'd be pissed that this happened. Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.

iJon

Dec 25, 2003, 09:42 PM

Originally posted by iPost
Have to side with the original poster on this...

He didn't buy the iPod at Wal-Mart, he bought it at an Apple store. So, in effect, he is buying it from Apple. The purpose of the Apple retail stores is so that Apple can control the quality on Apple equipment purchases... making sure everyone who walks out the door is happy and has their needs met. It's all about extending the ease-of-use of Apple products to the retail sales process.

The fact that someone walked out of an Apple store with a product that they couldn't use is a bug in the system. If I were Steve Jobs, I'd be pissed that this happened. Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.
yes that is true but he is not going to get anything done. he is missing a cable and he knows what needs to be done. he just needs to drive to the nearest place tomorrow and pick up a usb cable, simple as that.

iJon

revenuee

Dec 25, 2003, 10:10 PM

the solution to all this is very simple ... and unless i didn't read the thread carefully I'm surprised now one else came up with it.

Buy a Mac/Book to go with the iPod ... LOL

~Shard~

Dec 25, 2003, 10:21 PM

Originally posted by Rezet
Hmm.. I'd advise against laughing and shaking head at angry people. That only makes them even more angry. And they might bring down some whoop ass on to you as well. And you will be hella lucky if they don't have a shotgun in the trunk.
They will shoot you in the ass and then plead not guilty because they couldnt control their actions :p

Ah, but you see, I am a bastard, and it's actually quite fun to anger people even more, and not get angry yourself! Yes, I know, one of these days I'll learn my lesson - the hard way. :cool:

bousozoku

Dec 25, 2003, 10:22 PM

Originally posted by iPost
Have to side with the original poster on this...

He didn't buy the iPod at Wal-Mart, he bought it at an Apple store. So, in effect, he is buying it from Apple. The purpose of the Apple retail stores is so that Apple can control the quality on Apple equipment purchases... making sure everyone who walks out the door is happy and has their needs met. It's all about extending the ease-of-use of Apple products to the retail sales process.

The fact that someone walked out of an Apple store with a product that they couldn't use is a bug in the system. If I were Steve Jobs, I'd be pissed that this happened. Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.

Sure, there's logic in that. I've been on both sides.

Having previously worked in retail, I found that most people treated me like the Spanish Inquisition when trying to get the right product for them. They didn't know what they had at home and were offended if I didn't sell them what they thought they needed, even if it was the wrong thing. They were also angry when they brought it back and told me that I sold them the wrong thing. :D

While I can sympathise, I know that knowledge is power. Be powerful and go forth to purchase! ;)

~Shard~

Dec 25, 2003, 10:29 PM

Originally posted by iJon
quote:
--------------------------------------------------------------------------------
Originally posted by DeadlyBreakfast
Hey genious, it doesnt mention anything about it on the box. Gets your facts right first next time, idiot.
--------------------------------------------------------------------------------

Hey genious, look at the bottom of the box, "Windows PC with a FireWire port or compliant firewire card, shall i scan it for you? just let me know.

iJon

Yikes, someone needs some anger management classes! (Referring to the initial quote, not iJon!) Aren't those the types of posts that get your posts removed and put on the "ban-watch" list? Listen, there is no need to call someone an idiot, especially when you're the one who made the mistake, as iJon correctly pointed out for you. I think we can have civilized, mature discussions here without resorting to childish insults.

And iJon, good to see you're feeling better! I'll check your other thread to see how things have been going since the accident.... Good to have you back!

Macpoops

Dec 25, 2003, 10:29 PM

My favorite was from back in the day when i worked at a hardware store. Customers would demand that i open a box and show them how to work a tool or to make sure the parts matched up. i would comply. Then put it back in the box and hand it to them. They would usually make a face at me and tell me they wanted one that wasn't opened. Really people i unpacked and repacked the box infront of you, give me a break please....

I remember one German couple did the same thing only only grabbed the wrong thing. They came back claiming i handed them the wrong thing. The my cashier(who spoke german) informed me they called me "An Ugly American ******* Face" Bloody Germans

~Shard~

Dec 25, 2003, 10:39 PM

Originally posted by iPost
Have to side with the original poster on this...
Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.

Are you saying you would buy an Apple product blind, doing no research on it? The very fact that you are on this rumor site proves that you try and research and find out what is new and upcoming to become better informed and more educated! I think researching purchases is universal, whether it's buying a PC, a Mac, a TV, a car, a house, a new pair of jeans, or an iPod. If you don't do your homework before you buy a product, you can get burned.

Don't get me wrong, I'm sorry to hear about this situation, but what it comes down to is doing 5 minutes of easy reading ahead of time to prevent these types of situations, and in this guy's case, driving to the local store and buying a cable the next day. No reason to get upset, angry and start holding a personal vendetta against Apple. That's just silly. What does that prove after all?

revenuee

Dec 25, 2003, 10:44 PM

Originally posted by ~Shard~
Are you saying you would buy an Apple product blind, doing no research on it? The very fact that you are on this rumor site proves that you try and research and find out what is new and upcoming to become better informed and more educated! I think researching purchases is universal, whether it's buying a PC, a Mac, a TV, a car, a house, a new pair of jeans, or an iPod. If you don't do your homework before you buy a product, you can get burned.

you research Jeans?

Rezet

Dec 25, 2003, 10:49 PM

Originally posted by ~Shard~
Yikes, someone needs some anger management classes! (Referring to the initial quote, not iJon!) Aren't those the types of posts that get your posts removed and put on the "ban-watch" list? Listen, there is no need to call someone an idiot, especially when you're the one who made the mistake, as iJon correctly pointed out for you. I think we can have civilized, mature discussions here without resorting to childish insults.

And iJon, good to see you're feeling better! I'll check your other thread to see how things have been going since the accident.... Good to have you back!

Ahh plz, iJon always sides with apple when they are right or wrong. Like I haven't been to his threads.
I just can't wait to see him get majorly screwed by apple himself.

jxyama

Dec 25, 2003, 10:49 PM

well, since this was the apple retail store we are talking about, i do lean more toward the original poster's perspective. it's my personal belief that the apple store should be accessible to a complete newbie and should be tolerant and helpful, more so than other stores. if it was made clear that the ipod will be used with a usb only PC, it should have occurred to the apple sales rep to at least mention the possibility of needing the usb cable. he didn't have to push to sell the cable, just mention it, or ask about accessories...

i think this particular apple sales rep did drop the ball a bit more than the original poster.

~Shard~

Dec 25, 2003, 10:50 PM

Originally posted by revenuee
your research Jeans?

Heh heh - I was just throwing that one in to make a point - but good one on calling me on it. ;) Nah, I won't necessarily research jeans, but I'll make sure I'm not buying a crappy brand that will fall apart in a month, nor will I buy jeans for full price when I can get them on sale a few months later. Of course though, they have to look good and feel good, that's above all else, obviously.

But enough about that - thanks for the little detour in this thread though. :cool:

jxyama

Dec 25, 2003, 10:52 PM

Originally posted by Rezet
Ahh plz, iJon always sides with apple when they are right or wrong. Like I haven't been to his threads.
I just can't wait to see him get majorly screwed by apple himself.

rezet:

this is an online forum, nothing more, nothing less. to wish anyone here bad things just to prove some artificial point or to satisfy your ego is rather tasteless. i hope you didn't mean what you said.

~Shard~

Dec 25, 2003, 10:52 PM

~Shard~

Dec 25, 2003, 10:58 PM

Originally posted by jxyama

i think this particular apple sales rep did drop the ball a bit more than the original poster.

I totally agree, the salesperson screwed up, but I still say a little research doesn't hurt, and a person should definitely not get so livid and outraged by this relatively simply-to-fix blunder on the salesperson's part. Mistakes happen, especially during the Xmas rush, when iPods are flying off the shelves. Also, I don't think Apple Stores hire "special" salespeople who are immune to these types of screw-ups - they are salespeople working for the same wage as other salespeople in other stores, generally speaking, and are only human just like anyone else. Sure, you'd like them to be better, more educated, professional, well-informed, etc. since they're Apple and all, but the facts are that this isn't always the case.

Bottom line: salesperson screwed up - consumer could've done 5 minutes of reasearch prior to purchase - problem is easily fixed - no need to make a big production about it and be "VERY VERY Pissed at Apple"

Macpoops

Dec 25, 2003, 11:00 PM

Well It is the holidays... places get busy and customer service tends to drop...anyone think they might be out of those cables at that store? Maybe thats why he didn't bother to mention it. I know i've done that a few times in my past. It's not right but then again getting yelled at by a customer for something that is beyond your control isn't either

iJon

Dec 25, 2003, 11:13 PM

Originally posted by Rezet
Ahh plz, iJon always sides with apple when they are right or wrong. Like I haven't been to his threads.
I just can't wait to see him get majorly screwed by apple himself.
Ahh plz, i dont side with apple whether they are right or wrong always, maybe you should go and look through some more of my 4000 posts. i dont need to get screwed by apple, there is enough people on this board who start threads like this where i learn how not to get screwed by apple. and tonight i learned a very vaulable lesson in the world of apple, reading the box goes a long way. but you can think of me as a stuck up prick, i really dont care, thats whats great about an online forum, not that i would care in real life either.

iJon

bousozoku

Dec 25, 2003, 11:19 PM

Originally posted by revenuee
you research Jeans?

Maybe he does. Have you tried to buy Levi's jeans without a map? :D 501, 505, 550, 560, 950, 955.

iJon

Dec 25, 2003, 11:20 PM

Originally posted by bousozoku
Maybe he does. Have you tried to buy Levi's jeans without a map? :D 501, 505, 550, 560, 950, 955.
haha, thats why i shop at gap, easy fit, boot fit, tight, etc.

iJon

Les Kern

Dec 25, 2003, 11:26 PM

Originally posted by DeadlyBreakfast
I Jobs was here right now I'd punch him in the dam head!!

Paxil helped me a lot.
Try it, because if you get THAT pissed off because of a lousy $5.00 cable, you're headed to an early grave.
It helps with grammar too, since a blood-red faces take much needed oxygen from the brain.

~Shard~

Dec 25, 2003, 11:30 PM

Originally posted by iJon
haha, thats why i shop at gap, easy fit, boot fit, tight, etc.

iJon

The Gap is where I buy my jeans as well - always on sale though, I never pay the outrageous full price. ;) Wait, how did we get back on this topic again? ;)

Chip NoVaMac

Dec 25, 2003, 11:32 PM

I can understand your frustration. Got a PB 12" as an early XMAS gift (with my guidance). It was after reading about printer compatibility after the fact that I found that I should have taken advantage of the Epson C84/CX6400 rebates. It took another trip to the Apple store to get a corrected receipt.

It ticked me off since I work retail, and try to arm the customer with all the info I know of (whether it seems useful at the time or not, at least I can sleep easy).

Kwyjibo

Dec 25, 2003, 11:37 PM

Originally posted by ~Shard~
The Gap is where I buy my jeans as well - always on sale though, I never pay the outrageous full price. ;) Wait, how did we get back on this topic again? ;)

I buy my jeans there too, don't necessarily shop for sales because I seem to miss them due to my covert shopping techniques, I tend to go at weird times so i avoid the small talk with people form high school that I never like to start with.

It sucks to be dissapointed but its just one day and its an easy fix .... no one should be over stressed.

I'll agree that iJon sides with apple on occasion simply because hes a very logical person, he doesn't get emotion/passionate over apple problems ... just ex gfs on occasion... there are bigger problems in life. He also works in a store that sells apple products so he is more knowlegable about what is exactly in the box than the average consumer and he might take it for granted and be more suprised this simple mistake was made. For instance if your a waiter at a resturant that serves Pepsi and someone orders a coke you quickly don't think about it and bring the nearst cola ... Pepsi.... in a year of being a server i've only had one kid complain that it wasn't coke ... he also said I had gotten him coke before (which I assure you was quite impossible).

revenuee

Dec 25, 2003, 11:41 PM

Originally posted by ~Shard~
The Gap is where I buy my jeans as well - always on sale though, I never pay the outrageous full price. ;) Wait, how did we get back on this topic again? ;)

I'm to lazy to shop around ... i like i buy, i overpay 90% of the time

but i always shop at the gap because i hate to search for cloths in racks ... and the gap has things nice and laid out ...

as far as the topic ... well we know what he needs a mac or a usb cable

research ... i research all my electronics ... it's my favorite part

iJon

Dec 25, 2003, 11:50 PM

thanks keith, thanks for bring my ex's into it, no more reading my blog anymore ;)

just for the record, here is the box. now i got this right when the ipods came in the door and those usb stickers were on there, knowing apple they probably updated the boxes when they became available, but how knows.

iJon

Squire

Dec 26, 2003, 12:43 AM

Originally, I thought Mr. Breakfast was overreacting in a big way. Well, I still feel so partly. However, after re-reading the original post and seeing this part...

Originally posted by DeadlyBreakfast
Did the salseman at the apple store say anything about buying a cable when I told him I was buying it for use on a windows machine with USB?? Hell no!!

I also tend to agree with him. I can just see it now-

DeadlyBreakfast: I wanna get one of these iPod things for my nephew.

Apple Sales Rep: Great idea. He'll love it.

DB: I think I'll go with the 10 GB.

ASR: Good choice. Most people have less than 10 gigs of music on their machine anyway.

DB: Now he has a Windows machine with USB ports. Is everything I need right here?

ASR: (over shoulder) I'll be right with you, ma'am...Ah, yeah. That's it. The 10 GB iPod. Cash or charge?

When I worked in retail, we were trained to ask people if they wanted wiper fluid when they bought wipers, an oil filter when they bought oil, paint brushes when they bought paint. I'm sure Apple trains its own salespeople to go for the "add-on sale" as well. The fact that this guy didn't- especially after being told it was to be used on a Windows machine- is inexcusable. (BTW: Do Apple Store employees make minimum wage?)

However, the other comment...
I am so freaking pissed right now becuase my nephew cant use the gift I got him until he gets the cable. All the guy had to do was tell me.. I had it wrapped next to the apple store no I neve got a chance to read the fraking box, if it even said anything about it.. I Jobs was here right now I'd punch him in the dam head!!

...is clearly an overreaction. Why are you directing your anger towards Jobs? He wasn't the sales rep, was he?

Merry Christmas,

Squire

7on

Dec 26, 2003, 12:57 AM

I usually disregard any computer salesman in what they say. In my experience, they seem to never know anything - except to point out where things are. IMO, all computer retail-ers need a prompt course in computer related stuffs. I'd like it to be standard that all employees require a certification of some sort to even sell the equipment. I think it was just sheer incompetence on part of the employee. Other than that, hope your nephew enjoys the iPodium of Fun.

Kwyjibo

Dec 26, 2003, 01:18 AM

hmmm, now to make an observation, doesn't dell take advatange of this insecurity/ lack of consumer knowledge by the average consumer .... they make those ads about going to computer boot camp and customers screaming out what they need , where as dell says you don't have to research we'll hold your hand .... people in america are generally lazy they want they're hand held thru something ... when you look at it that way its amazing that we get to complain about us being lazy ...

Rezet

Dec 26, 2003, 01:22 AM

Originally posted by iJon
...but you can think of me as a stuck up prick, i really dont care, thats whats great about an online forum, not that i would care in real life either.

iJon

I do remember your opinions in my threads about zip, alienware, apple marketing, g5s...
But good. I'm glad our feelings are mutual. Lets leave it at that.

Rezet

Dec 26, 2003, 01:35 AM

Originally posted by jxyama
rezet:

this is an online forum, nothing more, nothing less. to wish anyone here bad things just to prove some artificial point or to satisfy your ego is rather tasteless. i hope you didn't mean what you said.

Ah-ha. Maybe. But saying: "It's all your fault" to someone who paid big bucks in a official store and got screwed is also tastless.
Not to mention, I think, even though the guy should have done some research, it is mostly sale rep's. job. If not, then what is his job? ring the register?

People can be completely computer uneducated. And picking a gift after they went to the mall realiazing that their little nephew into music. Some people haven't even heard of USB.
If someone asked me to buy a tractor for some farm in arkansas that has to have some Gh68 hooking part for the plow and not Gh667 that is not included. Do you think I wouldnt mess up there knowing nothing about tractors? All i need to know: I need a tractor that hooks to the plow.

iJon

Dec 26, 2003, 01:38 AM

here is something i want to know from this guy, are you certain the pc you are using even has usb 2.0?

iJon

Rezet

Dec 26, 2003, 01:42 AM

Originally posted by iJon
here is something i want to know from this guy, are you certain the pc you are using even has usb 2.0?

iJon

Hope he does. otherwise that guy will get so pissed tomorrow he will go on a killing spree. hah

iJon

Dec 26, 2003, 01:43 AM

Originally posted by Rezet
Hope he does. otherwise that guy will get so pissed tomorrow he will go on a killing spree. hah
haha, why do you think i want to know so bad, this should be good.

iJon

Rezet

Dec 26, 2003, 01:48 AM

Originally posted by iJon
haha, why do you think i want to know so bad, this should be good.

iJon

Haha... You are sick:D

I hope we didnt give him the idea....
That sales rep better call in sick tomorrow ;)

Gymnut

Dec 26, 2003, 02:29 AM

I understand we're not all perfect and misspelt words do not the end of the world make but I almost feel sorry for this keyboard because it seems this guy pounded the hell out of them in his original post to achieve such a spelling melee. I'm guessing this is the kind of guy that gets his panties in a bunch when he discovers that certain electronic equipment do not work right out of the box. Batteries not included.

Oh and I'd highly recommend looking in the mirror before calling someone an "idiot".

Mala

Dec 26, 2003, 03:48 AM

Deadly is perfectly right. iPods should be shipped with USB cables. After all, they're advertised as being a device that you connect to your computer.

Apple is making no friends by selling the iPod without the connector that obviously every customer is going to want.

A few years ago in Europe it was the norm to sell electrical goods with no plug. Eventually this was made illegal; a good thing for all the companies whose customers really hated them when they brought the box home and opened it and found they had to go out and buy a three-pin plug and wire it in themselves.

Apple needs all the friends it can get. Arrogance and stupidity won't really help.

And a message to all those who have called this angry poster rude names: is that how you really want to behave? I thought this was a site where people helped each other.

revenuee

Dec 26, 2003, 10:05 AM

Originally posted by Mala
Deadly is perfectly right. iPods should be shipped with USB cables. After all, they're advertised as being a device that you connect to your computer.

Apple is making no friends by selling the iPod without the connector that obviously every customer is going to want.

A few years ago in Europe it was the norm to sell electrical goods with no plug. Eventually this was made illegal; a good thing for all the companies whose customers really hated them when they brought the box home and opened it and found they had to go out and buy a three-pin plug and wire it in themselves.

Apple needs all the friends it can get. Arrogance and stupidity won't really help.

And a message to all those who have called this angry poster rude names: is that how you really want to behave? I thought this was a site where people helped each other.

Hmm ... i disagree ... I have Yet to See a mini DV cam come with a firewire cable... even thought it usually says on the box that you can interface with a computer

are companies like Canon and Sony making enemies by not including that firewire cable?

~Shard~

Dec 26, 2003, 10:44 AM

Originally posted by Kwyjibo
hmmm, now to make an observation, doesn't dell take advatange of this insecurity/ lack of consumer knowledge by the average consumer .... they make those ads about going to computer boot camp and customers screaming out what they need , where as dell says you don't have to research we'll hold your hand .... people in america are generally lazy they want they're hand held thru something ... when you look at it that way its amazing that we get to complain about us being lazy ...

I've gotten quite a kick out of those Dell ads myself. They are basically making the PC-buying public a bunch of babies, who are uneducated as to their needs, want someone else to do all the work for them, and are in general, lazy. I see this time and time again, and you're right kwyjibo, it is rather ironic that a lot of people seem to complain about being lazy, because that's what it comes down to! These remind me of the same people who want to sue MacDonald's for making them, fat. Idiots.

~Shard~

Dec 26, 2003, 10:45 AM

Originally posted by iJon
here is something i want to know from this guy, are you certain the pc you are using even has usb 2.0?

iJon

Haha - oh boy, this could get ugly.... :cool:

~Shard~

Dec 26, 2003, 10:47 AM

Counterfit

Dec 26, 2003, 10:50 AM

Originally posted by Mala
Deadly is perfectly right. iPods should be shipped with USB cables. After all, they're advertised as being a device that you connect to your computer. That's why they come with a FireWire cable...

revenuee

Dec 26, 2003, 11:07 AM

Originally posted by Counterfit
That's why they come with a FireWire cable...

A windows user friend of mine went out and bought a Firewire Card for his computer so that he could use his iPod with the firewire rather then the USB 2.0

iJon

Dec 26, 2003, 11:25 AM

apple does not need to include the usb cable in the box, that would just confuse the hell out of too many people. i know for certain that if apple put a usb cable in the box some mac users would even come home and us it instead, plug their ipod into their keyboard, and then when it doesnt work flood apple's support lines with questions. if apple was hurting themselves by not including usb cables in the box it would have already shown.

iJon

jeremy.king

Dec 26, 2003, 11:44 AM

Originally posted by Rezet

Not to mention, I think, even though the guy should have done some research, it is mostly sale rep's. job. If not, then what is his job? ring the register?

They are there to answer questions not inform you of every spec of the item you are buying.

DeadlyBreakfast, did you even ask if you need another cable? or anything else to make it work?

When I last bought my car, the salesguy made no mention of the fact I need GAS to run it. What a bastard! :rolleyes:

Blame yourself and yourself only for (a) not asking and (b) not reading.

revenuee

Dec 26, 2003, 11:49 AM

Originally posted by kingjr3

DeadlyBreakfast, did you even ask if you need another cable? or anything else to make it work?

Blame yourself and yourself only for (a) not asking and (b) not reading.

Umm ... read his first post again for the answer to that question :rolleyes:

jeremy.king

Dec 26, 2003, 11:57 AM

Originally posted by revenuee
Umm ... read his first post again for the answer to that question :rolleyes:

"Got my nephew a 10gb iPod. He has a USB port but no firewire. Open the dam thing and he cant use it. WHY? No freakin USB cable. Did the salseman at the apple store say anything about buying a cable when I told him I was buying it for use on a windows machine with USB?? Hell no!! I am so freaking pissed right now becuase my nephew cant use the gift I got him until he gets the cable. All the guy had to do was tell me.. I had it wrapped next to the apple store no I neve got a chance to read the fraking box, if it even said anything about it.. I Jobs was here right now I'd punch him in the dam head!!"

I did...wheres the question in this statement? I don't see one. Why the hell would he care that you are buying it for use on a windows pc with USB? Thats not a question...Thats a statement.

You read it again.

Kwyjibo

Dec 26, 2003, 12:01 PM

Originally posted by Mala
Apple is making no friends by selling the iPod without the connector that obviously every customer is going to want.

most macs have firewire. apple makes macintosh computer .... Not every customer wants a USB cable, I bought a windows ipod 2nd gen and it came with the converter to minifw, i've never used that ...

Gymnut

Dec 26, 2003, 12:03 PM

Originally posted by Mala

And a message to all those who have called this angry poster rude names: is that how you really want to behave? I thought this was a site where people helped each other.

Perhaps you have not read all the entries into this thread as one one obviously removed by the original poster but quoted by others.

"Hey genious, it doesn't mention anything about it on the box. Get your facts right first next time, idiot." -Deadlybreakfest

Gymnut

Dec 26, 2003, 12:06 PM

Originally posted by Mala
Apple is making no friends by selling the iPod without the connector that obviously every customer is going to want.

Well I don't have a USB 2.0 card and I don't want it. Count that one person less from "every" customer.

Squire

Dec 26, 2003, 12:09 PM

Originally posted by revenuee
Hmm ... i disagree ... I have Yet to See a mini DV cam come with a firewire cable... even thought it usually says on the box that you can interface with a computer

are companies like Canon and Sony making enemies by not including that firewire cable?

Bad example. I used my DV camcorder for a year without ever plugging it into a computer. The cable is not a necessary component to make the device work. Here (assuming he actually did tell the sales rep he wanted to use it with a USB-equipped PC) the cord is needed to make the iPod work. My Canon digital camera, on the other hand, DID come with a USB cable.

Squire

Gymnut

Dec 26, 2003, 12:10 PM

I hope this poster woke up this morning feeling a little better and a little embarassed.

revenuee

Dec 26, 2003, 12:13 PM

Originally posted by kingjr3

I did...wheres the question in this statement? I don't see one. Why the hell would he care that you are buying it for use on a windows pc with USB? Thats not a question...Thats a statement.

You read it again.

Purchaser - i'm going to be using it on Windows with USB

Sales guy in his head - Windows? USB? needs cable!

that require the firing off of maybe 3 neurons?

what this is the first guy to walk into the store buying an iPod to be used with Windows?

common, i don't care if you are making minimum wage, know what your selling.

Thats like going to a fast food place and the person at the counter not knowing what's on the burger - they make minimum wage

Squire

Dec 26, 2003, 12:14 PM

Originally posted by kingjr3
I did...wheres the question in this statement? I don't see one. Why the hell would he care that you are buying it for use on a windows pc with USB? Thats not a question...Thats a statement.

You are a gas station attendant and I'm a tourist. I say:

I need some directions. I want to know how to get to Cupertino.

There's no question but you would probably give me answer...right?

Squire

jeremy.king

Dec 26, 2003, 12:26 PM

Originally posted by Squire
You are a gas station attendant and I'm a tourist. I say:

I need some directions. I want to know how to get to Cupertino.

There's no question but you would probably give me answer...right?

Squire

Oh, a cunning linguist! Wow.

But say "I am a tourist and I am going to Cupertino", and do you think hes just going to offer up directions?

Now say "I am buying an iPod for my nephew with a Windows PC using USB" and you expect the sales guy to offer a cable up? I wouldn't.

rephrase "I don't have a USB cable and I am buying...". Now he might feel the need to offer one up.

or better yet "Do I need anything else to make this work on a Windows PC with USB???" and I am sure the half-brained minimum wage earning sales guy would offer you one.

How the heck is he supposed to know that you aren't going to Radio Shack to buy the USB cable?

Everyone seems to put all the blame on the sales people for their own mistakes. Obviously DeadlyBreakfast knows the difference between USB and Firewire (based on the statement to the sales guy), therefore should have known to just look at the box.

Enough English debates, although fun and distracting, it doesn't help Deadly's prob. :D

question fear

Dec 26, 2003, 12:33 PM

As a recent survivor of the retail christmas rush, I want to jump in in support of the sales rep here.
While I just spent christmas working in a bookstore and not an electronics store, I think I can adequately explain hwo the sales rep probably felt.
Its the busiest time of the year, and msot companies set enormously high sales goals for the stores, with lots of incentive to reach them (bonuses, etc.) So you've got a store full of people, you've been on your feet for 6 hours and its your 6th day striaght of work. While you might have easily realized what the customer needed if it was not such a busy time of the year, everyone gets stressed aorund the holidays, and the amount of pressure on retial employees (especially on a year where market confidence hinged on retail successes) is HUGE. so while the guy screwed up, as it has been pointed out, it is an easily fixable mistake, and from what it sounds like, the consumer and the employee were fairly stressed and flaked out equally here.
Until you've stared at a line of people all anxious to pay and run to their next destination, you wont understand how hard it is to know what every single customer needs every day.
--carly

iJon

Dec 26, 2003, 12:33 PM

why do i have a feeling this thread is gonna get shut down.

iJon

CmdrLaForge

Dec 26, 2003, 12:35 PM

Well,

i really can't see why in the world this is Apples fault. Sorry.

Maybe the salesperson is too stupid, maybe to busy. And somehow its your own fault.

iJon

Dec 26, 2003, 12:43 PM

Originally posted by CmdrLaForge
Well,

i really can't see why in the world this is Apples fault. Sorry.

Maybe the salesperson is too stupid, maybe to busy. And somehow its your own fault.
well i think we all agree that this is not apple's fault, just a simple mistake on the salespersons fault. the sales person should have gotten him a usb cable adapter, but knowing this guy he would have probably flipped out know he had to pay extra to get it to work, personally this guy sounds like an abusive uncle to me.

iJon

LethalWolfe

Dec 26, 2003, 03:04 PM

The Apple rep could have double checked to make sure the customer had knew he needed a USB cable because one was not included and the custom should have taken it upon himself to read the box and make an educated purchase. Both parties could have done something to fix the situation.

That being said, it boils down to the customer making sure he gets what he needs. CSR's deal with hundreds of cusomters a day and cannot hand-hold each and everyone of them thru each and every purchase. Especially this time of year.

Also, in my experience from 8yrs of working in customer service more often than not the bigger the scene the customer makes the more ignorant and/or wrong they are. Maybe it's because they feel like a jack@ss and, in an attempt to save face, they blow up at store employees. I don't know. But the size of the tantrum tends to be directly proportinal to size of the mistake and/or ignorance on the part of the customer.

Lethal

five04

Dec 26, 2003, 03:08 PM

i've worked retail for the past 3 years and it's people like this who really piss me off. chances are this guy went into the apple store and said "i want a 10 gig ipod" and the associate probably thought the guy knew what he was talking about. true, the associate probably should've delved a little deeper, but then again, the guy buying it should've known what he was buying.

Hodapp

Dec 26, 2003, 03:15 PM

Originally posted by iPost
Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.

I'd just like to say this is the greatest thing I think I have ever read on the internet in the entire history of the internet including back when I had AOL 2.0 without internet access on my Peforma 550. I have printed this post out and am passing it around the office today and the paper is nearly stained with the tears of my co-workers that are laughing until they cry from reading it.

iPost, you will forever be immortalized as the internet's greatest Macintosh fanboy.

I salute you, good sir.

revenuee

Dec 26, 2003, 03:24 PM

Originally posted by io_burn

iPost, you will forever be immortalized as the internet's greatest Macintosh fanboy.

I salute you, good sir.

I've always wanted that title

LOL :rolleyes: :D

iJon

Dec 26, 2003, 03:29 PM

Originally posted by io_burn
I'd just like to say this is the greatest thing I think I have ever read on the internet in the entire history of the internet including back when I had AOL 2.0 without internet access on my Peforma 550. I have printed this post out and am passing it around the office today and the paper is nearly stained with the tears of my co-workers that are laughing until they cry from reading it.

iPost, you will forever be immortalized as the internet's greatest Macintosh fanboy.

I salute you, good sir.
umm ok, but i guess i agree, maybe not that it belongs in the apple, but its just i think apple's sometimes are great for dummies or people who dont know how to use computers.

iJon

revenuee

Dec 26, 2003, 03:36 PM

Originally posted by iJon
umm ok, but i guess i agree, maybe not that it belongs in the apple, but its just i think apple's sometimes are great for dummies or people who dont know how to use computers.

iJon

since i started using a mac 4 years ago, i forgot how to solve various problems that some of my PC friends have been asking me about lately since i never have any problems on my computer ... LOL

msbsound

Dec 26, 2003, 03:55 PM

While I sympathize with the original problem, I witnessed the exact opposite while in an apple store.

I was buying some software at a register while next to me someone came in and asked the cashier for an ipod. She asked what size and he said the 399 one. She then checked to find out his computer type. His answer was not an apple. She asked if he had a firewire port on it, he said, and I quote "Yeah, I have Windows XP."

Needless to say this went on for literally the enitre 5 minutes I was in line as he had no idea what he was talking about.

So before anyone blames apple, realize that not all employees are created equal.

As others have said, just relax, in three days your nephew won't remember that he couldn't use it on christmas day as he will be listening to his music wherever he goes. You got him a great gift!

voicegy

Dec 26, 2003, 05:05 PM

Ya buy something, realize you may need something else to take full advantage of the product (such as "batteries not included") so ya go take care of it. What IS the big deal here?

I couldn't care less if it's Apple's "fault", customer ignorance, what is says on the box or not...breakdowns of communciation happen from time to time...Good Lord, there are people dying every day in this country and around the world for no good reason at all, and to see that someone actually took the time to log onto their computer, go to MacRumors.com, post a message throwing a hissy fit over a cable that can easily be picked up the next day...we are a spoiled nation indeed.

In the great scheme of things, this is truly embarrassing. Happy Holidays, Good Will Towards Men.:rolleyes:

~Shard~

Dec 26, 2003, 05:15 PM

Originally posted by kingjr3

quote:
--------------------------------------------------------------------------------
Originally posted by Squire
You are a gas station attendant and I'm a tourist. I say:

I need some directions. I want to know how to get to Cupertino.

There's no question but you would probably give me answer...right?

Squire
--------------------------------------------------------------------------------

Oh, a cunning linguist! Wow.

But say "I am a tourist and I am going to Cupertino", and do you think hes just going to offer up directions?

Now say "I am buying an iPod for my nephew with a Windows PC using USB" and you expect the sales guy to offer a cable up? I wouldn't.

rephrase "I don't have a USB cable and I am buying...". Now he might feel the need to offer one up.

or better yet "Do I need anything else to make this work on a Windows PC with USB???" and I am sure the half-brained minimum wage earning sales guy would offer you one.

How the heck is he supposed to know that you aren't going to Radio Shack to buy the USB cable?

Everyone seems to put all the blame on the sales people for their own mistakes. Obviously DeadlyBreakfast knows the difference between USB and Firewire (based on the statement to the sales guy), therefore should have known to just look at the box.

Enough English debates, although fun and distracting, it doesn't help Deadly's prob. :D

Exactly, enough English debates, this is starting to get carried away...

~Shard~

Dec 26, 2003, 05:20 PM

Haha - nice one! He's got you there iPost, that was a pretty amazing statement. I think I already replied to it once, but after reading it again I just couldn't resist. ;) Good idea io_burn, I think I'll pass it around the office as well...

Originally posted by io_burn

quote:
--------------------------------------------------------------------------------
Originally posted by iPost
Making the user do their own research, reading the box, figuring it out when they got home to use it, etc. is the way things work in the Windows world... and has no place in the Apple world.
--------------------------------------------------------------------------------

I'd just like to say this is the greatest thing I think I have ever read on the internet in the entire history of the internet including back when I had AOL 2.0 without internet access on my Peforma 550. I have printed this post out and am passing it around the office today and the paper is nearly stained with the tears of my co-workers that are laughing until they cry from reading it.

iPost, you will forever be immortalized as the internet's greatest Macintosh fanboy.

I salute you, good sir.

Mala

Dec 27, 2003, 01:18 AM

Bought a digital camera yesterday. Fuji. It came with a USB cable, yes. Bought an iTrust webcam a month or two ago. It came with a USB cable.

iPods are dear enough; it wouldn't kill Apple to ship them with USB cables, and it would be a courtesy to its customers.

But of course, this is the company that charged me three thousand euro for a computer that costs two thousand euro equivalent in the US. And don't say that's all tax.

iJon

Dec 27, 2003, 01:33 AM

Originally posted by Mala
Bought a digital camera yesterday. Fuji. It came with a USB cable, yes. Bought an iTrust webcam a month or two ago. It came with a USB cable.

iPods are dear enough; it wouldn't kill Apple to ship them with USB cables, and it would be a courtesy to its customers.

But of course, this is the company that charged me three thousand euro for a computer that costs two thousand euro equivalent in the US. And don't say that's all tax.
apple would be wasting so much money if they included the usb cables. I will almost bet you over 80% of iPod users use the firewire cable, that is why they have the usb cable as an extra. it would be like putting a trailer hitch on every truck or suv, it would only be a nice gesture to the few people who would use it, but would waste more money than its worth. your cameras came with usb cables simply becaue thats the only thing they can use im assuming, which isnt that same as the ipods situation, that would be if the ipod came with no cables at all.

iJon

Gymnut

Dec 27, 2003, 01:38 AM

I have a question, I know if you connect an iPod to a Macintosh it will charge via the firewire cable, but is this the same case for a PC? I don't think USB 2.0 is able to charge. If I owned a PC I'd elect to get a firewire card just for the ease of charging and transferring of songs utilizing the cradle or mere firewire cable. Having to use the power adapter seems cumbersome.

iJon

Dec 27, 2003, 01:42 AM

Originally posted by Gymnut
I have a question, I know if you connect an iPod to a Macintosh it will charge via the firewire cable, but is this the same case for a PC? I don't think USB 2.0 is able to charge. If I owned a PC I'd elect to get a firewire card just for the ease of charging and transferring of songs utilizing the cradle or mere firewire cable. Having to use the power adapter seems cumbersome.
that is why apple ships the cable with two usb cables. well its one cable with two usb ends coming out.

iJon

Macpoops

Dec 27, 2003, 02:02 AM

Your right about the 2 cables iJon but your wrong about the USB part. 2 cables one USB one firewire, so you can plug the firewire into the regular firewire adapter for charging from the wall.

Gymnut

Dec 27, 2003, 02:17 AM

Wait, so you're not able to charge just using the firewire cable on a firewire equipped PC?

Gymnut

Dec 27, 2003, 04:34 AM

Answered my question.
http://docs.info.apple.com/article.html?artnum=93405

tdhurst

Dec 27, 2003, 05:19 AM

I can definitely understand your frustration, BUT think it's way out of line. I actually WORK at an Apple Retail Store and you have no idea the frustration stemming from windows users. I cannot count the number of times ppl have no clue what computer they have, no idea what kind of ports, blah blah blah blah....Then they misread the box and discover at home that their 8 year old computer running windows 95 is not compatible with something that came out a year ago. Who knew?
No one I have helped has EVER left the store without the proper cable, but I am sure it's possible. It's the holiday season, ppl are standing ten deep with lists because they research BEFOREHAND what they wanted to buy. Give the guy a break, it happens to everyone. I once bought a usb printer not knowing I needed a USB cable to connect it. My fault? yes. Retail employees fault? Kinda, but he can't read my mind.
Besides, if you want to make sure every apple product will be compatible with your computer, buy a mac. Your frustrations will end there...

agentmouthwash

Dec 27, 2003, 07:01 AM

buyer beware!!

tdhurst

Dec 27, 2003, 07:08 AM

Originally posted by agentmouthwash
buyer beware!!
Yeah...that's exactly what I meant. Sometimes it helps to know what you have if you want to add to it. Go try to buy a headlight at an auto store without knowing the make, model and year of your car...

plasticparadox

Dec 27, 2003, 08:29 AM

Originally posted by DeadlyBreakfast
Got my nephew a 10gb iPod. He has a USB port but no firewire. Open the dam thing and he cant use it. WHY? No freakin USB cable. Did the salseman at the apple store say anything about buying a cable when I told him I was buying it for use on a windows machine with USB?? Hell no!! I am so freaking pissed right now becuase my nephew cant use the gift I got him until he gets the cable. All the guy had to do was tell me.. I had it wrapped next to the apple store no I neve got a chance to read the fraking box, if it even said anything about it.. I Jobs was here right now I'd punch him in the dam head!!

My god man. That's not a big deal. Did little Timmy start crying when he realized there was no cable?

"YOU RUINED CHRISTMAS!"

Unlikely. There's a simple solution to this; get your ass out to the store and get a cable. If little Timmy had opened the iPod box and found a dildo packed in there instead, yeah, you can get angry.

iJon

Dec 27, 2003, 10:30 AM

Originally posted by Macpoops
Your right about the 2 cables iJon but your wrong about the USB part. 2 cables one USB one firewire, so you can plug the firewire into the regular firewire adapter for charging from the wall.
yeah i realized that last night after i posted, but i was to busy to go back and correct my post, but yeah your right.

iJon

encro

Dec 28, 2003, 02:28 PM

Originally posted by ~Shard~
nor do I know of any printer that ships with a USB cable.

My Epson Stylus C70 came with a USB cable included.

iJon

Dec 28, 2003, 03:00 PM

Originally posted by encro
My Epson Stylus C70 came with a USB cable included.
epson has started including more cables i have noticed, but still the majority of them do not come with a cable.

iJon

latergator116

Dec 28, 2003, 03:17 PM

Originally posted by iJon
epson has started including more cables i have noticed, but still the majority of them do not come with a cable.

I think that all printers should come with the necessary cables to hook up to a computer. Its like if apple were to ship Powermacs without the power cable and you had to go buy one. It just diesn't make any sense. (besides the fact it saves Epson a bunch of money)

iJon

Dec 28, 2003, 03:29 PM

Originally posted by latergator116
I think that all printers should come with the necessary cables to hook up to a computer. Its like if apple were to ship Powermacs without the power cable and you had to go buy one. It just diesn't make any sense. (besides the fact it saves Epson a bunch of money)
i agree, but a lot of people i work with prefer many different lenghts of cables so its not that bad, plus they arent that expensive anyways, but thats just an opinion.

iJon

kansaigaijin

Dec 28, 2003, 03:39 PM

gee, better start another class action suit.

get a grip.

lalcan

Dec 28, 2003, 05:04 PM

I'd love to know what is the version of the salesman, i'm almost sure he never heard about the Windows - USB thing. Besides, if Apple start down that "full (or is it fool?) service" road, pretty soon PC users are going to ask that someone from Apple comes along to install iTunes in their house... but wait, didn't that actually happen with the 20th anniversary Mac? jejeje

2004 is going to be a great year for Apple!

voicegy

Dec 28, 2003, 10:36 PM

Originally posted by lalcan
[...] pretty soon PC users are going to ask that someone from Apple comes along to install iTunes in their house... but wait, didn't that actually happen with the 20th anniversary Mac?

hahaha! Yeah, sure did...and at 10 grand a pop, I would EXPECT home concierge service and set up of that advanced work of art.:p

Westside guy

Dec 28, 2003, 11:41 PM

Originally posted by latergator116
I think that all printers should come with the necessary cables to hook up to a computer. Its like if apple were to ship Powermacs without the power cable and you had to go buy one. It just diesn't make any sense. (besides the fact it saves Epson a bunch of money)

Gee i remember getting pissed about this ~ 15 years ago. Came home with my first printer, opened it up and found the DB25-Centronix cable didn't come with it. I had to spend another $30 for the cable, but I think I was more pissed at having to make a second trip to the store that day.

I agree - devices should always come with the necessary cable.

~Shard~

Dec 28, 2003, 11:50 PM

I'm all for shipping the necessary cables with hardware items, but the fact is that this isn't the way it works, like it or not. Printers and similar devices really have no excuse, because you absolutely need that cable, and there is only one kind of cable you can use, however they have their reasons. One example I can think of off the top of my head is the new printer I just bought. Since I'm selling my old printer, I am simply using the USB cable from the old printer for my new printer, and a new USB cable is not necessary. In this case, it would be a waste for the printer company to include the cable with the printer, as I would never use it.

I also understand this philosophy more in the case of the iPod. The USB cable is NOT required for an iPod, and many users will use the included firewire cable. So in the iPod's case, the USB cable isn't necessary, and may not even be used by all users, so in a way, it's a waste of money for Apple to include these cables with the iPod when they may never be used! And who knows, for the less-intelligent users out there they might cause more confusion than anything!

~Shard~

Dec 28, 2003, 11:53 PM

Oh yeah, and what happened to the original poster who was so pissed off? I haven't read any posts from him in this thread for a while now. Perhaps he came to his senses, realized he was acting like a childish, immature, overreacting fool, and decided to go out and buy his nephew a simple cable rather than complaining about it in these forums. :cool:

voicegy

Dec 29, 2003, 12:04 AM

Yeah, I figured that after a page or two of replies and no comment from the original poster that he cooled off or didn't care anymore...or maybe it was a test. Ha!

Speaking of "cables", that brings to mind the telephone cable that Macs always ship with. At the education level, we toss those things away by the truckload...I guess they're pretty cheap anyway, but what I wouldn't give for Apple to toss in an Ethernet wire instead!:p

iJon

Dec 29, 2003, 12:06 AM

Originally posted by voicegy
Yeah, I figured that after a page or two of replies and no comment from the original poster that he cooled off or didn't care anymore...or maybe it was a test. Ha!

Speaking of "cables", that brings to mind the telephone cable that Macs always ship with. At the education level, we toss those things away by the truckload...I guess they're pretty cheap anyway, but what I wouldn't give for Apple to toss in an Ethernet wire instead!:p
they even used to give a way 4-6 pin firewire cables. the reason they give away the phone cables is so they can keep their promise of "on the internet in only a few minutes."

iJon