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View Full Version : Where oh where is the information on Apple Care/Protection Plan?




sec08
Aug 16, 2008, 01:28 AM
I've wondered if I should get the extended plan, but don't have enough information to make a decision: I can't find any "real" hard information about exactly what the plan covers. For example does it cover accidents? What kind?

Now I wonder even more where the facts are located because I sprayed some insect repellent on me but it hit a couple spots on the plastic of the notebook, of which a surface covering (like a clear coating) lifted and bubbled, and which I find unsightly.

Is there a website that has this information please? I've Googled both Apple and Mac warranty without luck. Just get info on how much it costs for how long.

Thank you.



EricNau
Aug 16, 2008, 01:31 AM
Here's Apple's AppleCare description: http://www.apple.com/support/products/proplan.html

AppleCare will extend your computer's original 1-year warranty to a total of 3 years (and must be purchased before the first year has expired).

No, accidental damage is not covered.

WildCowboy
Aug 16, 2008, 01:31 AM
Check the full terms and conditions (http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_NA_en.pdf), available through the AppleCare page (http://www.apple.com/support/products/proplan.html).

And no, accidents of any kind are not covered.

GoCubsGo
Aug 16, 2008, 01:37 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5B108 Safari/525.20)

They won't cover cosmetic damage cause by you. I would check into your renter's or homeowners insurance for that.

sec08
Aug 16, 2008, 01:42 AM
Here's Apple's AppleCare description: http://www.apple.com/support/products/proplan.html

AppleCare will extend your computer's original 1-year warranty to a total of 3 years (and must be purchased before the first year has expired).

No, accidental damage is not covered.

Thanks, but I've sen that a lot. Just says Comprehensive Plan. To me comprehensive includes accidents. Need to know exactly what it covers.

Check the full terms and conditions (http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_NA_en.pdf), available through the AppleCare page (http://www.apple.com/support/products/proplan.html).

And no, accidents of any kind are not covered.

Much better information there. Thank you!

alphaod
Aug 16, 2008, 10:33 AM
Thanks, but I've sen that a lot. Just says Comprehensive Plan. To me comprehensive includes accidents. Need to know exactly what it covers.



Much better information there. Thank you!

It's basically extending the warranty to 3 years, covers parts and labor for repairs. Does not cover anything cosmetic and does not cover accidents.