A pixel is discolored on my new Powerbook... I need help!

tonyiamurri · Jan 14, 2004

I just received my 15" Powerbook today! But, unfortunately, there seems to be a single pixel that is bright pink/fuschia colored. It's noticable whenever I'm using something with a dark background. There's only 1 pixel that's doing it! Is there any way I can fix this? Or is it a hardware problem? Thanks and let me know!

-Tony

MoparShaha · Jan 14, 2004

That's a stuck pixel. Try gently rubbing it. Sometimes that makes it work properly again. Unfortunately, the warranty does not cover this, so if you can't get it working, you'll just have to live with it.

Sun Baked · Jan 14, 2004

It's under a few stuck on/dark pixels, they'll most likely say. "that the pixel anomalies are within specifications, and no repair is necessary."

AHDuke99 · Jan 15, 2004

yep they told me that with mine but I made enough noise and they gave in and fixed it.

tonyiamurri · Jan 15, 2004

Did you only have a couple pixels out? I only have like 2, and I spoke with a support rep and they said they couldn't because it was in spec. I will definitely make some noise and tell them to if they'll give in though. Any advice?

-Tony

johnnowak · Jan 15, 2004

My 15" came with one stuck on cyan. Rubbing it fixed the problem. It came back in an hour. I did it again, and its been gone for about a week now. Rub lightly in a circular way.

Chappers · Jan 16, 2004

My iMac 17inch had that problem. Took it back to PC world - they replaced it the next day and delivered to my house. They know bugger all about macs but their service is good.

Make a noise - don't take a no.

Search

Search

A pixel is discolored on my new Powerbook... I need help!

tonyiamurri

macrumors newbie

MoparShaha

Contributor

Sun Baked

macrumors G5

AHDuke99

macrumors 68020

tonyiamurri

macrumors newbie

johnnowak

macrumors 6502

Chappers

macrumors 68020

Our Staff