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View Full Version : Illustrator CS3 - just installed - where are all the tools??? HELP!




lucyD300
Sep 15, 2008, 01:51 AM
Hi there

I just installed CS3 with all the programs

photoshop is working fine

illustrator, however, is not

none of the tools or anything is showing up

and the main box that the instructional video says will pop up at the start does not

i can make a new document, but nothing shows up as far as tools, toolbars, colours on the left or right, just a few tiny boxes with text, but I can't even use the shortcuts to get anything except the black arrow

I've tried looking in preferences, view and windows, but nothing's there



HELP!



Shoesy
Sep 15, 2008, 11:33 AM
yet a quick thaught - maybe you have accidentaly entered the clean screen mode by pressing (tab)... Just try hitting it to put my mind to rest.

InLikeALion
Sep 15, 2008, 11:42 AM
Have you tried hitting "tab"? that shows and hides all the tools in most cs3 apps.

Edit: Shoesy beat me to it. That'll teach me to leave threads open a while and responding before refreshing the page.

lucyD300
Sep 15, 2008, 08:00 PM
i tried clicking tab



nothing happened

i have found the plug-ins folder

with all the tools that have not been installed

i tried double clicking ont hem but it said file type not supported

the file type is .aip

which i assume means adobe illustrator plugin

anyone know how to install these manually?

InLikeALion
Sep 15, 2008, 08:24 PM
Can you just try reinstalling illustrator? It should only take like 20 minutes, tops.

lucyD300
Sep 15, 2008, 09:13 PM
yes my next step in reinstalling but i already did that

oh well cant hurt to try it again


any other idea if that doesnt work?

InLikeALion
Sep 15, 2008, 10:33 PM
Can you post some full-screen screen grabs of what it looks like when it first launches?

lucyD300
Sep 15, 2008, 11:32 PM
i uninstalled just illuystrator and reinstalled just illustrator (did not restore/repair any other programs)

and magically it worked

i dont know what the problem was in the first place

but it really was frustrating

thanks for all the suggestions

InLikeALion
Sep 16, 2008, 10:31 AM
No problem!