Apps unexpectedly quit

[aintlds]

I'm running Panther on a Powermac G4 733Mhz and have a couple of problems.

One, apps just end up quiting on me - Word, Safari, iTunes, you name it. I get the little message box wanting me to submit the problem.

Second, when I right click on a folder to Get Info, the box appears for about a second then goes away along with the hard drive, then re-appears after about two seconds.

I've run Repair Permissions with the Disk Utility, have all the current updates, but am not currently running any virus programs.

What gives? :confused:

[powerbookje]

is it a clean install, or upgraded from 10.2? (highly recommend clean install)


the second problem; I think it's the finder that crashes and reboots, look in your system profiler under logs and check the error messages

[aintlds]

I did a clean install of Panther. Updates were downloaded over modem.

Finder crash log excerpt here:

Host Name: 1cust37.tnt8.den4.da.uu.net
Date/Time: 2004-01-25 11:03:54 -0700
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Version: 10.3 (10.3)
PID: 250
Thread: 3

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf02057d8


Microsoft Word crash log excerpt here:


Host Name: 1cust152.tnt7.den4.da.uu.net
Date/Time: 2004-01-24 22:53:57 -0700
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Microsoft Word
Path: /Microsoft Office X/Microsoft Word
Version: ??? (???)
PID: 267
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000048

[altair]

Ugh, your getting Kernal Panics for some reason. Did you recently add any RAM? If thats not the case, I am ususally just lazy and do another clean install.

Other people might be able to troubleshoot this further, but like I said, im usually lazy :)

[powerbookje]

I agree, I just do another clean install.

[aintlds]

I haven't added any RAM. I did change out my CD-ROM for a Combo drive but had to re-install the OS (clean) to get iDVD.

I will do a clean install on the OS soon.

Has this happened to you or anyone else? I'm wondering if re-installation of the OS is common among users.

Thanks for your quick replies!

[TiWarrior]

When I get unexpected quits, I always clean out the system and user cache's.

I find System Optimiser or cocktail works fine.

Good luck!

TiWarrior

[Robert Fripp]

I did a clean install of Panther. Updates were downloaded over modem.

Finder crash log excerpt here:

Host Name: 1cust37.tnt8.den4.da.uu.net
Date/Time: 2004-01-25 11:03:54 -0700
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Finder
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Version: 10.3 (10.3)
PID: 250
Thread: 3

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf02057d8


Microsoft Word crash log excerpt here:


Host Name: 1cust152.tnt7.den4.da.uu.net
Date/Time: 2004-01-24 22:53:57 -0700
OS Version: 10.3.2 (Build 7D24)
Report Version: 2

Command: Microsoft Word
Path: /Microsoft Office X/Microsoft Word
Version: ??? (???)
PID: 267
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000048


Hi.
I had experimented the same problem at start up the Office x (word, excel, powerpoint). The famous:
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) etc....

So I try to upgrade the software to the version 10.1.6 and, voilá, It´s work. i don´t know how long it´s work but you must try.

P.D. Sorry for my english, but I don´t speak english.

[Sweetfeld28]

why don't you try to install the latest OS X version, and see if the problems continue. i am saying this because you above posts state that you are running 10.3.2, when the latest version is 10.3.8. I have noticed that i haven't gotten alot of crashes since updating my version of X to 10.3.8.

just an idea.

edit: my bad didn't notice you were on dial up.

[yellow]

There's some misinformation here.. those aren't kernel panics. They are crashes. And what you posted isn't the useful part of the crashlog. The parts you omitted are the important part.

I would agree that you should upgrade to 10.3.8. But I also would like to say that Panther is SIGNIFICANTLY more RAM touchy then Jaguar was, and is much less forgiving if there is a problem with the RAM. This could easily account for your problems.

Once you get up to 10.3.8, I suggest running Memtest (http://www.memtestosx.org/) for a couple hours (if you can) to let it test your RAM.

[yellow]

Has this happened to you or anyone else? I'm wondering if re-installation of the OS is common among users.

No. I support Macs (~150 of them) and I rarely have to reinstall the OS.