Installing a printer on a Powerbook

[xdarkangelle]

This is my first time working with a mac so I am new to printer installation with it. My printer is a HP deskjet 3550. Every time I install the disk and then try to add the printer it tells me that the driver is not installed even though I have run the installation disk.

Any help with installing a printer would be great!

[Grimace]

If it's a USB printer is should just see the HP and print. See if there is a test-mode or test-print page. I would exhaust everything on the setup CD.

[xdarkangelle]

Yeah, I figured it should realize the USB (still in an XP state of mind) but instead it tells me I don't have a printer selected and then it says the drivers are not installed. :(

Very confused since I never had trouble hooking up a printer before.

[altair]

So you go into Applications/utilities/printcenter and 'add printer' then select USB and have it automatically detect the printer, and this doesnt' work?

[xdarkangelle]

Exactly. It says "driver not installed." I'm not sure how to use the print screen function on a Mac. Once I do I can post a picture.

[Nermal]

Hold Cmd and Shift, then press 3. This will put a PDF on your desktop, containing a screen shot, which you can then post here.

The only problem is that the PDF may exceed MacRumours' size limit. If that happens, do this:

1. Double-click the PDF to open it in Preview.
2. Go to File -> Export.
3. Make sure Format is set to JPEG.
4. Click Options.
5. Set Target Size to 102400.
6. Save the JPEG somewhere, and post it online instead of the PDF.