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View Full Version : UPDATE: MBA Superdrive cord is falling apart...




SFStateStudent
Dec 17, 2008, 03:17 PM
at the end of the cord nearest the Superdrive. Contacted AppleCare via telephone and they setup an appointment at the Bay Street (Emeryville, CA) Apple Store to swap out my SD for a brand new one...:cool:



ninjadex
Dec 17, 2008, 03:40 PM
Not surprised to see this. Apple has had issues with cords falling apart for years(power adapters, mice, iPod cables).

SFStateStudent
Dec 17, 2008, 03:42 PM
Not surprised to see this. Apple has had issues with cords falling apart for years(power adapters, mice, iPod cables).

+1 on the cords falling apart. I've already switched out (2) iPhone USB cords on my 3G iPhone...:(

xerikx
Dec 17, 2008, 08:51 PM
mine did the same with barely any use...

ercanbas
Dec 17, 2008, 09:14 PM
mine did the same with barely any use...

Same here, just noticed it today in fact. Surprisingly this is the first time I am having issues with the cords with the exception of my first gen iPhone headphones.

Mactagonist
Dec 17, 2008, 09:18 PM
Mine is doing the same thing. One of these days I will make an appointment to get it swapped.

1rottenapple
Dec 17, 2008, 10:06 PM
Jeez mine is too. Is Apple very generous when it comes to exchanging them for new SD drives?

HLdan
Dec 17, 2008, 10:27 PM
Jeez mine is too. Is Apple very generous when it comes to exchanging them for new SD drives?

They should be since you can't buy Applecare for the MBA Superdrive which sucks. They even said if you have Applecare on the MBA it won't extend to the external superdrive.

SFStateStudent
Dec 18, 2008, 12:16 AM
Well, AppleCare called the Emeryville, CA USA (Bay Street) Apple Store and setup an appointment for me at 9:15pm tonight, but I was in the area at around 7:35pm, so I went standby. After a 15 minute wait, the Store Manager walked up to me and asked for my SuperDrive (boxed up already), she took it to the back and came back out with some paperwork for me to sign, then selected a new SuperDrive from the shelf and I was in my car about 5 minutes later. If you'll notice that the "new warranty effective through Dec. 16, 2009" and the "Return Date: Dec. 31, 2008" so overall, pretty painless exchange with a brand new wrapped SuperDrive. I highly recommend that you get to the nearest Apple Store or call AppleCare and ask for a replacement and they'll ship right to your door and provide a shipper box for the damaged SuperDrive. That damaged cord seems pretty common. Previously, I would keep my SuperDrive in my InCase sleeve in a separate compartment with my MBA, but now I've decided to keep it in its own box, since it has a small space to protect the cord during storage. PM me if you have any questions...:cool:

GoCubsGo
Dec 18, 2008, 12:30 AM
The box adds much more bulk. I'd venture to guess Apple should get their crap together on this. I don't plan on keeping mine in a box the entire time. It's going in my bag.

SFStateStudent
Dec 18, 2008, 12:38 AM
The box adds much more bulk. I'd venture to guess Apple should get their crap together on this. I don't plan on keeping mine in a box the entire time. It's going in my bag.

I'm waiting for Louie Vuitton to take my measurements on the SuperDrive. Or this one will do just fine...:p

GoCubsGo
Dec 18, 2008, 08:34 PM
^^ *Shakes head*

Molopo
Dec 18, 2008, 10:43 PM
iPod headphones are just a disgrace. I haven't had a single pair were the cable hasn't started ripping out of its socket.