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View Full Version : Slowdowns at Apple Discussion Forums Continues


Santaduck
Mar 17, 2004, 02:40 PM
Apple's Discussion Forums (at http://discussions.info.apple.com which is where http://www.apple.com/support leads to) has been experiencing some slowdowns and lack of functionality since about Mar 9. The short update is provided on this page on Mar 17 reads:
The discussion boards are available, with intermittent slowness. We regret the inconvenience.

More information is available at the discussion forum announcement subforum is here (http://discussions.info.apple.com/wwebx?14@67.mPg8aUophSP.226759@.ee6c5b1), and here are a few posts from Mark W, an Apple forum Admin, from Mar 16, 15, & 9.


Topic: System Status Tue Mar 16, 2004 10:01 AM
Original Message ( Posted Mar 16, 04 12:03 pm )*New!
Mark W.
Administrator

Good morning,
The search index is currently being rebuilt. Search will be online when it has finished.
Thank you,
Apple Discussions Staff


Topic: System Status Mon Mar 15, 2004 03:31 PM
Original Message ( Posted Mar 15, 04 5:32 pm )*New!
Mark W.
Administrator
Servers: We continue to run everything off of a single server. Disabling custom avatars (user icons) seems to have helped performance so we will continue to leave them off while we work on performance.
Searching: available
Subscriptions: Are being sent.
Vote refresh and levelling: Will not be happening until we get the server stability and performance to where you and we expect it to be.
Also note that current discussions status is now available at http://www.apple.com/support
Thank you,
Apple Discussions Staff
note the "one server" remark below:

Topic: System Status
Original Message ( Posted Mar 9, 04 6:32 pm )*New!
Mark W.
Administrator
We are running everything off one server at the moment while we troubleshoot issues with the secondary systems that were causing some of the unexpected outages. Normally we have 3 to 4 systems so performance may be slow. This will also affect voting and levelling as all of those functions are handled off of a secondary system.
On Thursday we will begin posting system status on the support homepage at http://www.apple.com/support.

stoid
Mar 17, 2004, 04:16 PM
Upgrading to XServe G5?? Are they shipping them out yet??

Santaduck
Mar 18, 2004, 04:09 AM
Upgrading to XServe G5?? Are they shipping them out yet??
they make it sound so complicated they need some fat BW pipes and Xgrid just for forums :rolleyes:

it looks bad imho to have a major computer mfg not able to hold down the fort on a working webpage area for more than a week.

billyboy
Mar 18, 2004, 05:11 PM
They say it is the software written by some other company causing the problems. If that is really the case maybe they should have written it themselves.

Sparky's
Mar 20, 2004, 07:55 PM
Boy was I a little slow. I thought it was only my computer. Never thought it was the site. After seeing there new xserver demo in Boston last December I was kinda under the assumption that... well you get it. So you think they could learn from "Mac Forums" huh?

Santaduck
Mar 23, 2004, 12:03 AM
Another week later (mar 22) and they are still having problems. Custom avatars, leveling, votes all still disabled. Update says they are running on two servers now. *sigh*

just put it all on a customized vbulletin imho =\

tsk
Apr 14, 2004, 03:51 PM
They say it is the software written by some other company causing the problems. If that is really the case maybe they should have written it themselves.

Seems to me, there is always someone else to blame with Apple.

wdlove
Apr 14, 2004, 04:02 PM
I surprised that Apple wouldn't have written their own software for the site. :confused:

Sparky's
Apr 14, 2004, 04:22 PM
Another week later (mar 22) and they are still having problems. Custom avatars, leveling, votes all still disabled. Update says they are running on two servers now. *sigh*

just put it all on a customized vbulletin imho =\

I just checked last night (April 13) and still no avatars or "recent posts"
well here is the "announcement"
http://discussions.info.apple.com/webx?14@151.NdplaMgakyv.1@.689164a8