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djcoxon
Mar 19, 2004, 03:02 AM
Just upgraded from 10.1.5 to 10.3, and now none of my Adobe products will boot up in OSX. The process begins, then there they 'unexpectedly quit'. Something about a kernel error?? I have to boot them all up in classic environment, which is ridiculous. I've also just downloaded the trial of photoshop cs, and that won't even begin booting up. How frustrating: suggestions?

HAVE NOW FIXED THE FIRST PROB THANKS TO GED (WHO IS NOW MY PERSONAL HERO) - BUT STILL HAVING NO LUCK BOOTING UP ANY OF THE CS SOFTWARE - IT JUST APPEARS, AS IF IT IS LOADING UP, THEN DISAPPEARS. AAARGH!!



bousozoku
Mar 19, 2004, 11:01 AM
Have you removed the preferences? If they're corrupted, the applications might act that way.

JDar
Mar 19, 2004, 12:31 PM
Just upgraded from 10.1.5 to 10.3, and now none of my Adobe products will boot up in OSX. The process begins, then there they 'unexpectedly quit'. Something about a kernel error?? I have to boot them all up in classic environment, which is ridiculous. I've also just downloaded the trial of photoshop cs, and that won't even begin booting up. How frustrating: suggestions?
... AAARGH!!

Before abandoning all hope :p certainly run the repair permissions utility from your Panther installation disk one--boot from it as you probably know, holding down "C" until the Apple appears onscreen.

djcoxon
Mar 20, 2004, 02:30 AM
Have you removed the preferences? If they're corrupted, the applications might act that way.

Where might they be? Sorry for sounding like a moron, but I am, when it comes to problems like this...

JDar
Mar 20, 2004, 09:17 AM
Where might they be? Sorry for sounding like a moron, but I am, when it comes to problems like this...

To restore all preferences to their default settings:

In Mac OS, hold down Option+Command+Shift immediately after launching Photoshop Elements. Click Yes to delete the Adobe Photoshop Elements settings file.

Nothing bad happens and the preferences can be reset as you prefer.