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View Full Version : Does the one year warranty cover used iBooks with no recepit?


asthmaticinhale
Apr 23, 2004, 04:31 AM
I was recently ripped of by some guy on craigslist and unknowingly bought a 900mhz G3 iBook with a faulty logic board.

Its serial number doesnít fall under the apple logic board repair program either.

1.Am I still covered by the one-year apple warranty? (I donít have a receipt but some guy told me that they could just check the serial number and see when it was sold.) I donít think the 900mhz G3 iBook has been out that long so it should be under a year.

2.Does the warranty even cover second-hand users?

3.Are there any tips on how I should state my claim?

I would just ask a genius but I donít want to say the wrong thing and have my warranty voided.


Thanks a bunch for any help given.

Counterfit
Apr 23, 2004, 06:35 AM
I know there's a procedure for transferring the extended AppleCare, but I don't know about the standard 1 year. As for the service, they could possibly find signs of abuse, and either refuse to repair it, or charge you to repair it.

idkew
Apr 23, 2004, 08:28 AM
1: yes, if it has been less then a year since it was sold. you don't need a receipt to get warranty care from apple.

2: yes, it is transferrable.

Le Big Mac
Apr 23, 2004, 08:30 AM
I was recently ripped of by some guy on craigslist and unknowingly bought a 900mhz G3 iBook with a faulty logic board.

Its serial number doesnít fall under the apple logic board repair program either.

1.Am I still covered by the one-year apple warranty? (I donít have a receipt but some guy told me that they could just check the serial number and see when it was sold.) I donít think the 900mhz G3 iBook has been out that long so it should be under a year.

2.Does the warranty even cover second-hand users?

3.Are there any tips on how I should state my claim?

I would just ask a genius but I donít want to say the wrong thing and have my warranty voided.


Thanks a bunch for any help given.


The Apple Warranty (http://store.apple.com/Catalog/US/Images/wty-post1997.html) makes no mention that it's non transferrable or limited to the original purchaser, so it should cover you if it's within the one year. The real problem will be the lack of a receipt. But I'm sure plenty of people have lost their receipts, so I'd call them up and ask them what to do without a receipt. My guess is that the lack of a receipt simply means that you have less proof of the exact day the computer was purchased, so Apple might cut a few days off.

Can you file a report with the police and/or craig's list, and maybe find the guy who sold it to you?

1macker1
Apr 23, 2004, 09:12 AM
When my hard drive went out, I called apple and they told me to take the computer to the local authorized apple repair shop to get it fixed. And they most definite wanted a sales recepit. They wanted to make sure that the Mac was still within the 1 year warranty. The people at the repair shop had to fax apple a copy of the recepit before they would agree to pay for the repairs.

idkew
Apr 23, 2004, 10:15 AM
When my hard drive went out, I called apple and they told me to take the computer to the local authorized apple repair shop to get it fixed. And they most definite wanted a sales recepit. They wanted to make sure that the Mac was still within the 1 year warranty. The people at the repair shop had to fax apple a copy of the recepit before they would agree to pay for the repairs.


maybe this is the case with a non-apple store, but i have never shown a receipt for my ipod or my laptop at a real apple store.

asthmaticinhale
Apr 23, 2004, 11:36 AM
The Apple Warranty (http://store.apple.com/Catalog/US/Images/wty-post1997.html)
Can you file a report with the police and/or craig's list, and maybe find the guy who sold it to you?

i tried to tell the guy that i would sue him and stuff but i dont feel like going through all of that. I did technically try it out before I bought it but it failed when I got home. he said it was "as is." :rolleyes:

so would it just be safer if i said that i am the original owner and just say i i got it in june sometime but dont have the recepit> or is there some way of knowing that im lying. i regstered it under my name on the website becuase i guess the guy didnt have time to do it but do they know the owners by serial nummber?

applemacdude
Apr 23, 2004, 11:41 AM
http://www.apple.com/support/ibook/faq/

Just take it to an apple store and they will fix it.....they do know who was the original owner if he registered it

idkew
Apr 23, 2004, 11:42 AM
but do they know the owners by serial nummber?

if he registered it, yes.

if not, they will know when it was purchased/made from the serial number.

i'd take it in asap, would surely suck if you were two days late.