My Ti800 powerbook has been breaking down bit by bit over the last year. When the hard disk packed up a couple of weeks back I decided it was time for something new and ordered a 17" powerbook BTO from the UK Applestore.
They had it shipped in a couple of days. BUT, nothing on the tracking after collection for a week. Then it appeared in Luxembourg. Three days later and it's still there.
I need this for work and for a semi-serious photography hobby. I'm aware that many people (waiting for the initial G5's etc.) have had longer waits as a result of delays in Apple shipping the order. But it's very frustrating twiddling my thumbs waiting for couriers to move the finished article from warehouse to warehouse. I know this happened with a colleague's powerbook. Just wondered if it was common enough that Apple might consider changing shipping company (KUEHNE & NAGEL in this case). It's not good for customer satisfaction and it's not an internal Apple problem....
They had it shipped in a couple of days. BUT, nothing on the tracking after collection for a week. Then it appeared in Luxembourg. Three days later and it's still there.
I need this for work and for a semi-serious photography hobby. I'm aware that many people (waiting for the initial G5's etc.) have had longer waits as a result of delays in Apple shipping the order. But it's very frustrating twiddling my thumbs waiting for couriers to move the finished article from warehouse to warehouse. I know this happened with a colleague's powerbook. Just wondered if it was common enough that Apple might consider changing shipping company (KUEHNE & NAGEL in this case). It's not good for customer satisfaction and it's not an internal Apple problem....
