State OKs tough cell phone 'bill of rights'
Firms fear rules will set a precedent nationally
From the article:
Firms fear rules will set a precedent nationally
From the article:
-- Cell phone carriers must give their customers a written contract within seven days of signing up, spelling out the rates and key terms. They must also post the price of their plans on the Internet.
-- If customers change their minds within 30 days of signing up, they can drop the contract without paying a termination fee.
-- If a cell phone company wants to change the terms of a contract, it must notify customers 25 days in advance. Those customers can then drop the service within 30 days without paying a termination fee.
-- Basic rates can't be changed in midcontract. However, cell phone companies can change some contract details that would raise bills -- such as the way they round up minutes of call time -- provided they give customers the 25-day notice.
I think I might be the only person in America who's happy with my mobile phone service provider. I've been with Cellular One --> AT&T Wireless --> Cingular for over 10 years. -- If customers change their minds within 30 days of signing up, they can drop the contract without paying a termination fee.
-- If a cell phone company wants to change the terms of a contract, it must notify customers 25 days in advance. Those customers can then drop the service within 30 days without paying a termination fee.
-- Basic rates can't be changed in midcontract. However, cell phone companies can change some contract details that would raise bills -- such as the way they round up minutes of call time -- provided they give customers the 25-day notice.