May the 25th i ordered a new 17"PB G4 1.5 GHz 128MB Vram, 5400 rpm harddisk. I received an e-mail from the apple store that my PB is shipped the 28th of may. So far so good.
Like all people who ordered an apple i checked the apple site many times a day to see when it's gonna arrive. Today i got a question about my order so i decided to call the apple store. After giving them my web order number the person i spoke to cheerfully said: "ah i see, it's a refurb. You've ordered a refurbished 17" PB". I'm like, "no way! I didn't order a refurd but a brand new PB!". AfteHaving said this there is a moment of silence. He asked me if i could give him the webordernumber again because he problably had the wrong ordernumber. I give him the number and he says it's the same number. He mutters and then he says "ah i see, it is a new 17" PB".
My concern is that the are sending me a refurb while i ordered and paid for! a new one. Does any of you know if there is any way of making sure that i will get a new PB instead of the refurb? Ofcorse apple says it's a new one. They will probably deliver on wednesday, is there any possibility of me checking something like data in the PB which may point out that parts have been replaced of that it went through some extra tests? Of is there suppose to be a label of another mark of any kind placed on the PB or in the delivery box that says it's a refurb? Maybe somebody who has ordered a refurb knows what the marks of recognition of a refurb are?
Many thanx!
Like all people who ordered an apple i checked the apple site many times a day to see when it's gonna arrive. Today i got a question about my order so i decided to call the apple store. After giving them my web order number the person i spoke to cheerfully said: "ah i see, it's a refurb. You've ordered a refurbished 17" PB". I'm like, "no way! I didn't order a refurd but a brand new PB!". AfteHaving said this there is a moment of silence. He asked me if i could give him the webordernumber again because he problably had the wrong ordernumber. I give him the number and he says it's the same number. He mutters and then he says "ah i see, it is a new 17" PB".
My concern is that the are sending me a refurb while i ordered and paid for! a new one. Does any of you know if there is any way of making sure that i will get a new PB instead of the refurb? Ofcorse apple says it's a new one. They will probably deliver on wednesday, is there any possibility of me checking something like data in the PB which may point out that parts have been replaced of that it went through some extra tests? Of is there suppose to be a label of another mark of any kind placed on the PB or in the delivery box that says it's a refurb? Maybe somebody who has ordered a refurb knows what the marks of recognition of a refurb are?
Many thanx!