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Returning an Apple TV (UK)
- Thread starter Kingley
- Start date
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Why do you need to return it? Problems?
I have had one for around 6 months and think that its great.
Chris
I have had one for around 6 months and think that its great.
Chris
Bought it at the Birmingham store, but want to take it back to either Bluewater or Kingston.
Want to take it back because I think my wireless network is struggling, I can't view HD trailers without it buffering for a good while, then once it starts, it gets through a bit, and stops with the little wheel going round and round for a few more minutes.
Plus, the remote is absolutly awful!
Want to take it back because I think my wireless network is struggling, I can't view HD trailers without it buffering for a good while, then once it starts, it gets through a bit, and stops with the little wheel going round and round for a few more minutes.
Plus, the remote is absolutly awful!
...certainly could not disagree with this - but if you have an iPhone or iTouch you can use that.
Chris
I have an iPhone, but to be honest, to control my TV, i don't particularly want to unlock my phone and load an ap...just to pause a video!
I use the included remote for one-press functions (pause, play, ff, rw) and the iPhone Remote app for everything else. Works pretty well for me but YMMV. What don't you like about the remote specifically?
It sounds like your problem is with your internet connection rather than your wifi - when I first got my aTV it played HD trailers fine over my G network. However, my ISP (entanet) had all sorts of problems in the winter and I got the problems you describe, even after getting a N router. Recently, though entanet have picked them selves back up and the speeds have gone back above 6 mbps and the HD trailers are streaming fine again.
So you've opened the box, taken everything out and had a play... and now you want to take it back because while your network is struggling and you don't want it any more...
Err... Good luck with that.
Although if your atv is faulty, it'll be no problem.
Err... Good luck with that.
Although if your atv is faulty, it'll be no problem.
To be honest, as long as it's not broken or damaged, they'll probaby be ok to accept it back.
Apple retail is renowned for great customer service, especially compared to other retail stores - the majority of which will give refunds if you have the receipt. I'd be surprised if they didn't give you a refund!
Apple retail is renowned for great customer service, especially compared to other retail stores - the majority of which will give refunds if you have the receipt. I'd be surprised if they didn't give you a refund!