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jtsimler3
Jun 28, 2004, 07:20 PM
Has anyone else had this problem?: After clicking Mac Help on the top toolbar, the Help Viewer appears for about a quarter of a second and disappears. It won't let me open it. It's only been doing this the last couple of days.

Anyone?


mkrishnan
Jun 28, 2004, 08:16 PM
Has anyone else had this problem?: After clicking Mac Help on the top toolbar, the Help Viewer appears for about a quarter of a second and disappears. It won't let me open it. It's only been doing this the last couple of days.

Anyone?

I've been having a lot of trouble recently, but more of the takes-two-minutes-to-execute-a-search variety. But try this -- definitely worth a bookmark:

http://www.thexlab.com/faqs/helpviewer.html
jtsimler3
Jun 28, 2004, 09:10 PM
I've been having a lot of trouble recently, but more of the takes-two-minutes-to-execute-a-search variety. But try this -- definitely worth a bookmark:

http://www.thexlab.com/faqs/helpviewer.html

Wow. Thank you very much. It helped.

I really appreciate it. Thanks.
mkrishnan
Jun 28, 2004, 11:03 PM
Glad it worked! :) I've found that, whatever corrupts the help viewer prefs files or cache, I'm having the problem more and more frequently. Guess it means that one of my programs that I run help on is a bad, bad, bad :rolleyes: Although, I mostly use help viewer for the MacOSX help. Hmmm... :o

But my issues mostly seemed to be solved by deleting the three prefs files and the one cache file, a trick I learned very recently right here on MacRumors. ;)