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drewel
Jul 9, 2004, 12:18 PM
I just installed Keynote & registered it with Apple. But when I save a work- I get an error message saying "an unexpected error has occurred. Please Quit & re-open Keynote." Very frustrating. Any solutions?



SilentPanda
Jul 9, 2004, 12:42 PM
Have you installed the Keynote update? I think it's at 1.1.1 now. Might see if that helps.

Otherwise your standard "repair permissions" might fix it.

Horrortaxi
Jul 9, 2004, 02:23 PM
It never hurts to repair permissions, but if it still happens you should trash your preferences. They're in your user > Library > Preferences folder. Look for one called com.apple.keynote.plist (or something very similar to that) and drag it to the trash. Keynote will create a new one next time you start it. Sometimes the preference file gets damaged and makes the program crash.