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MacToddB
Sep 23, 2009, 08:15 AM
Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect?

I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out.

Other websites are fine.

Maybe this is a way to catch up on reviews... slow down the submissions!



ghayenga
Sep 23, 2009, 10:21 AM
Anyone else having trouble doing uploads (screenshots, etc.) on iTunesconnect?

I've tried from home (RoadRunner Turbo) and from work (dedicated high-speed connection), from PC and from Mac. Keeps timing out.

Other websites are fine.

Maybe this is a way to catch up on reviews... slow down the submissions!

I couldn't upload a screenshot yesterday afternoon either.

PhoneyDeveloper
Sep 23, 2009, 11:46 AM
It was fubar all day yesterday until past midnight. I could upload the new binary but the Save Changes button would time out after ten minutes or so. The last time I logged in to try it it indicated that the binary had already been uploaded, it was in review.

Whab
Sep 23, 2009, 12:07 PM
Same problem here for the past day. cannot pass the Icon/Screenshots Upload step :(

jruths
Sep 23, 2009, 12:55 PM
Yeah same here. I've been trying to upload a new version with "Update Application", but it keeps timing out after several minutes. I've been trying since yesterday afternoon. Strange that the other parts of iTunes Connect seem to work (more or less). Email itunesconnect@apple.com with your issue, if you haven't already. Maybe if they get notifications on-mass they'll jump on it.

PhoneyDeveloper
Sep 23, 2009, 01:29 PM
A post at the apple forum indicates that they're aware of it and are working to fix it.

Darkroom
Sep 23, 2009, 02:13 PM
great timing! :rolleyes: i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.

MacToddB
Sep 23, 2009, 02:19 PM
great timing! :rolleyes: i seriously hope this is fixed soon. i spent the whole summer developing a few apps and was planning on uploading them tonight.

It seems like you can do the meta data (name, pricing, etc.) but it's having trouble with file uploads. In my case, it's screenshots (my guy at Apple said my app might be approved any day now and he said that yesterday, so I want to get some screenshots in, as many review sites take a snapshot on release day and never update 'em).

You *might* be able to use the Application Loader program which is a separate Mac program that just uploads the app binary.