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View Full Version : Cram & Jam Rebate form HELP



iEric
Jul 28, 2004, 10:26 AM
I was filling my rebate form out and I didn't know what to put when it said "Store where Computer and iPod were purchased" since I had purchased it online. In addition, what do i put for the store address? :confused:

Also, I do not have an invoice or sales receipt so could I just bring out my web order status page? what else can i do?

I tried calling Apple but they kept redirecting me over and over!! First to sales then to customer service then back to sales!! :mad: :confused:


kerb
Jul 28, 2004, 10:44 AM
website address?

i'd have thought that be ok
SilentPanda
Jul 28, 2004, 10:55 AM
I put http://store.apple.com as the store address because... well it's true and I thought it was funny.

Just print your web order page. Although you should have gotten a receipt with your shipments (or you will once they get to you).
iEric
Jul 28, 2004, 11:04 AM
Although you should have gotten a receipt with your shipments (or you will once they get to you).

My products shipped seperately so does that mean it should come with the last shipment of the entire web order?
SilentPanda
Jul 28, 2004, 12:19 PM
You might end up with multiple receipts. Send them both of them. They are different receipts but the same order number. I checked with Apple because my iPod and Powerbook both shipped separately. As long as they both have the same order # on them (which they will) you will be fine. Just keep copies of everything in case there is an issue.
Flight16
Jul 28, 2004, 05:46 PM
I also ordered a PB and iPod off the edu store and I don't remember them sending me a reciept either. I'm a little worried that they won't take the rebate now...
Elan0204
Jul 28, 2004, 08:01 PM
When I bought my powerbook (not part of Cram and Jam, I bought it a while ago), the receipt came in the mail (regular U.S. post) as a letter sent separately from the package. I believe the powerbook got to me before the letter did.
Jovian9
Jul 28, 2004, 08:49 PM
Usually my receipts from Apple come about a week after the products. You can also print off the e-mail receipt they sent you for your order.
iEric
Jul 28, 2004, 10:58 PM
Usually my receipts from Apple come about a week after the products. You can also print off the e-mail receipt they sent you for your order.

oooh okay, good. I'll just wait for the official receipt cause I dont want to take a chance that they bounce the rebate and they dont send the upc codes back to me.

Thanks everyone.
C-Mezak
Jul 28, 2004, 11:16 PM
oooh okay, good. I'll just wait for the official receipt cause I dont want to take a chance that they bounce the rebate and they dont send the upc codes back to me.

I called the telephone number at the bottom of the rebate form . . .

They said that a copy of the shipment notification email was enough. I received my powerbook over a week ago and have not received the "official receipt". I also ordered mine through the apple online store but didnt put an address. Even though it's bureaucratic, the people who receive the forms aren't idiots. If something is obvious, they'll know.

Peace
Charlie!