So a week ago I got a call from some family friends who own a Dell (its an "all right" system running XP). They told me that their computer was running slowly, and they requested that I come take a look at it. When they turned on their machine I could see right away things were not going to be pretty... Oodles of unwanted spyware/malware loaded up into the system tray, they were using AOL (but couldn't connect to it anyhow), and when you tried to open any folder in Windows Explorer the entire desktop including the start bar would refresh and the window would not open. Needless to say they had been using Internet Explorer and as such they had spyware EVERYWHERE. I cleaned out all of the spyware but that wasn't enough. Their Norton was old and Windows Explorer was so messed up that it was simply useless. Unfortunately, you cannot run Norton in Safe Mode, so I figured that a reformat would be best. To back up their files, I went home and got my trusty PB. With the greatest of ease I transferred their files over my makeshift network thanks to the Powerbooks autoswitching Ethernet port. With my superdrive I burned a DVD of their documents and then I reformatted their computer. Their PC was so messed up that it couldn't even get a fresh IP from their cable modem. My PB got one no sweat. It is truly disgusting how mangled and decrepit some people will let their Windows install become. Windows can be a functional OS, however, most Windows users don't care/understand enough to keep their computer in good working order. This is why Macs > PCs.