View Full Version : Hate my new imac 27" nothing works properly!
alentaigne
Dec 8, 2009, 04:14 PM
...Even as I have been typing this, keyboard connection has been lost TWICE. It is almost impossible to type anything - takes AGES - have to keep checking to see if screen has been filled with dots or whichever was the last letter successfully typed before either MOUSE or KEYBOARD lost connection. Then, there is the problem of the flickering screen - for an hour after start up each morning: screen flickers, blacks out, horizontal lines etc... Oh, and why does it need my finger on the start button at the back for TWO MINUTES before it actually deigns to start? (sometimes, I have to do even THIS twice!)
I was so excited before I bought this computer, now, I just feel duped. Nearly £1400 for THIS. Jokes on me, I think...
DoFoT9
Dec 8, 2009, 04:20 PM
wow... it really does sound like a dud! take it back and you will receive a full replacement. i didnt get the bluetooth keyboard because what is the use when its sitting 1m away from the computer itself? my mouse doesnt drop out though.
get a replacement!!
tjsdaname
Dec 8, 2009, 04:22 PM
yeah, defiantly get it replaced....
I Have the base 27" and it has been working flawlessly
Heilage
Dec 8, 2009, 04:25 PM
First of all, the price doesn't decide wether or not you have a faulty product. So stop complaining.
Second, since you seem to have a motherboard issue, I hope it's less than ten days since you bought it, since you then can claim DOA and get an entirely new computer.
DoFoT9
Dec 8, 2009, 04:29 PM
Second, since you seem to have a motherboard issue, I hope it's less than ten days since you bought it, since you then can claim DOA and get an entirely new computer.
how on earth do you arrive at that conclusion?
bluetooth dropping out + screen flickers doesnt necessarily = motherboard issues.
Heilage
Dec 8, 2009, 04:32 PM
how on earth do you arrive at that conclusion?
bluetooth dropping out + screen flickers doesnt necessarily = motherboard issues.
If we separate the issues and corrolate them with the previous known errors.
Screen flickers/horizontal stripes/artifacts are _not_ a graphical issue, as we first thought. It is the motherboard. It's strange, I know, but we discovered this about a week after release when the first 27" came into the shop.
The bluetooth board is pretty much the same as in other models, and there is no evidence to suggest that they have any issues on production level. The motherboard is the most common faulty part in the new iMacs.
53x12
Dec 8, 2009, 04:34 PM
I hope it's less than ten days since you bought it, since you then can claim DOA and get an entirely new computer.
You mean less than 14 days?
Heilage
Dec 8, 2009, 04:35 PM
You mean less than 14 days?
Ten, actually, if my memory serves me correct. At least that's the timeframe from point of purchase to where we report it as DOA.
DoFoT9
Dec 8, 2009, 04:36 PM
If we separate the issues and corrolate them with the previous known errors.
Screen flickers/horizontal stripes/artifacts are _not_ a graphical issue, as we first thought. It is the motherboard. It's strange, I know, but we discovered this about a week after release when the first 27" came into the shop.
The bluetooth board is pretty much the same as in other models, and there is no evidence to suggest that they have any issues on production level. The motherboard is the most common faulty part in the new iMacs.
seems logical then. ;)
ps i was under the impression it was 14days as well...
alentaigne
Dec 8, 2009, 04:51 PM
I really don't need you to tell me to 'stop complaining'. And no, price doesn't determine whether or not a product has a fault but it should certainly be an indication of quality. And we don't usually expect products priced at this level to have quite so many faults, do we?
Heilage
Dec 8, 2009, 04:54 PM
I really don't need you to tell me to 'stop complaining'. And no, price doesn't determine whether or not a product has a fault but it should certainly be an indication of quality. And we don't usually expect products priced at this level to have quite so many faults, do we?
Doesn't matter what you payed, the one you got is still faulty. It can happen to anyone.
I will, however, say that the new generation of iMacs seem to have skipped the entire quality control stage. Problems all over. I might be waiting for a new revision before buying one.
DoFoT9
Dec 8, 2009, 04:58 PM
Doesn't matter what you payed, the one you got is still faulty. It can happen to anyone.
I will, however, say that the new generation of iMacs seem to have skipped the entire quality control stage. Problems all over. I might be waiting for a new revision before buying one.
FWIW, mine is PERFECT. cannot fault it (apart from 2 dead pixels)
quagmire
Dec 8, 2009, 05:05 PM
If we separate the issues and corrolate them with the previous known errors.
Screen flickers/horizontal stripes/artifacts are _not_ a graphical issue, as we first thought. It is the motherboard. It's strange, I know, but we discovered this about a week after release when the first 27" came into the shop.
The bluetooth board is pretty much the same as in other models, and there is no evidence to suggest that they have any issues on production level. The motherboard is the most common faulty part in the new iMacs.
You might want to tell Apple that then as they apparently have no clue still of what is causing the flicker. As the executive relations guy my friend talked to said engineering wants his iMac.
mileslong
Dec 8, 2009, 05:24 PM
I hate that so many are having issues with their new 27" imacs. mine is flawless and is super fast (see geekbench stats along with my 24"imac stats)
the only thing that is driving me crazy is that i can't get windows 7 to install in bootcamp, i have had 7 betas installed from the begining in my 24" with no problems but it just won't install with the new processor for some reason, im sure its some driver issue but i can't figure it out. it installs in parallels and is running fine but i prefer to use bootcamp instead.
the screen is awesome and its the fastest computer i have ever used. you really notice it when running apps like photoshop or when installing programs etc.
DoFoT9
Dec 8, 2009, 05:36 PM
the only thing that is driving me crazy is that i can't get windows 7 to install in bootcamp, i have had 7 betas installed from the begining in my 24" with no problems but it just won't install with the new processor for some reason, im sure its some driver issue but i can't figure it out. it installs in parallels and is running fine but i prefer to use bootcamp instead.
same here. tried to install x64 win7 today to no avail. i wish apple would hurry up and give us some suport
the screen is awesome and its the fastest computer i have ever used. you really notice it when running apps like photoshop or when installing programs etc.
yup :D fastest thing ive ever had too! its incredible!
kittiyut
Dec 8, 2009, 05:51 PM
the only thing that is driving me crazy is that i can't get windows 7 to install in bootcamp, i have had 7 betas installed from the begining in my 24" with no problems but it just won't install with the new processor for some reason, im sure its some driver issue but i can't figure it out. it installs in parallels and is running fine but i prefer to use bootcamp instead.
Hmmm... that's odd, I have no problems installing Win 7 64bit on mine (i7) (well, just one snag - had to delete an ati driver for installation to complete)
For me, everything is perfect, except for the yellow tinge on the bottom half. So I'm getting it replaced.
aristobrat
Dec 8, 2009, 05:51 PM
I really don't need you to tell me to 'stop complaining'. And no, price doesn't determine whether or not a product has a fault but it should certainly be an indication of quality. And we don't usually expect products priced at this level to have quite so many faults, do we?
No mass manufacturer that I'm aware of has figured out a way to produce only products that are 100% perfect.
Not Apple. Not Sony (who sells in the same price-point at Apple). Not BMW. Not Mercedes. You get the gist.
I'm sorry that you got a defective iMac. It happens. Take it back and have it replaced. If you bought it from Apple directly, there's a pretty good chance that they'll take good care of you, which is my only expectation when it comes to buying a product (that if the product has an issue, the manufacturer will take care of it).
mileslong
Dec 8, 2009, 06:07 PM
Hmmm... that's odd, I have no problems installing Win 7 64bit on mine (i7) (well, just one snag - had to delete an ati driver for installation to complete)
you know i tried deleting that driver as well but it still didn't work. did you use a secondary monitor or anything?
lindsayanng
Dec 8, 2009, 06:09 PM
Artisobrat-
great post.. at that price point you can't expect every product to be 100% perfect, which means someone has to get the crappy one. What you CAN expect is great customer service and the possibility for the quickest possible solution.. which is what you will get.
Again.. this is all assuming that you didn't wait 14 days.. i wouldn't have kept that computer for more that 1 day. First couple hours I would have been on my way back to the apples tore
MacHamster68
Dec 8, 2009, 07:08 PM
so in my opinion you have the right to be unhappy if your iMac comes with flaw`s , and you have every right to complain about that
and i would expect a higher quality if i would buy a computer for next to £2000 , if i cant expect the higher quality what is the point of buying a £2000
computer ?
showing of how much money i can waste?
it may sound rude ,but if i would spend next to £2000 i would feel ripped of it it comes with all these flaws
ok i`m a lucky one because i cant afford to spend that much money on a computer , so i have to wait about 3 years when they come into the price range i can afford , by then all the bad ones are filing up landfill sites already or had the bad parts replaced when the owners had cared to take out extended warranties and apple care
dejo
Dec 8, 2009, 07:17 PM
and i would expect a higher quality if i would buy a computer for next to £2000
The measure of higher quality is not based on a single data point, though.
lindsayanng
Dec 8, 2009, 09:52 PM
So essentially, MacHamsters, you are expecting Apple to have a literally PERFECT assembly line with no flaws in their computers - which they put out 2.2 MILLION computers.
So you believe that out of 2.2 MILLION computers, there should not be one computer that arrives flawed at the price point of $2000.00
The only time you can expect that kind of perfection is on limited editing, hand made/tested pieces. Like the above guy said.. you buy a car for $250,000 and you can still get a flaw.. its a product made on an assembly line. Not every product can be tested, which means there's a possibility for a flaw in a handful. They only test one every few hundred (or more).
Stop feeling so darn entitled.. These computers that are priced at $2000 are GREAT quality. The average quality of these computers well surprises many others at it's price point. Quality is generally based on the unit as it should be.. not on how it arrives with weird manufacturing specs. The BUILD quality can be off.. but overall they are high quality computers
slicecom
Dec 8, 2009, 10:58 PM
Ten, actually, if my memory serves me correct. At least that's the timeframe from point of purchase to where we report it as DOA.
I'm pretty sure any Mac bought after October 31st can be returned until January 8th thanks to Apple's extended return period for Christmas.
MacHamster68
Dec 9, 2009, 03:37 AM
So essentially, MacHamsters, you are expecting Apple to have a literally PERFECT assembly line with no flaws in their computers - which they put out 2.2 MILLION computers.
So you believe that out of 2.2 MILLION computers, there should not be one computer that arrives flawed at the price point of $2000.00
The only time you can expect that kind of perfection is on limited editing, hand made/tested pieces. Like the above guy said.. you buy a car for $250,000 and you can still get a flaw.. its a product made on an assembly line. Not every product can be tested, which means there's a possibility for a flaw in a handful. They only test one every few hundred (or more).
Stop feeling so darn entitled.. These computers that are priced at $2000 are GREAT quality. The average quality of these computers well surprises many others at it's price point. Quality is generally based on the unit as it should be.. not on how it arrives with weird manufacturing specs. The BUILD quality can be off.. but overall they are high quality computers
aehm do you want to say that iMac`s are not build by elves and fairies instead they are build by ordinary human beings :eek:
and the people who received one with flaws only had been unlucky to pick one which slipped through unchecked :eek:
didn`t know buying a computer is like buying a lottery ticket
scottness
Dec 9, 2009, 03:48 AM
This is why it's good to refrain from buying 1st Gen anything... I rarely follow my own advice, btw.
elmancho
Dec 9, 2009, 04:01 AM
This is why it's good to refrain from buying 1st Gen anything... I rarely follow my own advice, btw.
You have my +1 on that !
mtnDewFTW
Dec 9, 2009, 05:01 AM
REPLACE.. NOW!
Run to the Apple Store and if it's past your return date, BEG them to replace it
And you have warranty for it anyway. So yeah. Call Apple.
You have a broken machine
No mass manufacturer that I'm aware of has figured out a way to produce only products that are 100% perfect.
Not Apple. Not Sony (who sells in the same price-point at Apple). Not BMW. Not Mercedes. You get the gist.
I'm sorry that you got a defective iMac. It happens. Take it back and have it replaced. If you bought it from Apple directly, there's a pretty good chance that they'll take good care of you, which is my only expectation when it comes to buying a product (that if the product has an issue, the manufacturer will take care of it).
Funny I don't recall this sort of sanguine comment on MacRumors when the XBOX 360 manufacturing problems came out. :confused:
Anacdotal feedback suggests the problems with the 27" quad core iMacs are well outside usual production tolerance levels of failure. We aren't talking about one or two people - we are talking about thousands with major issues which Apple don't seem able to address. I have an order in for an i7 - currently I don't have confidence it will arrive in an acceptable condition. Worse - if it does I don't have confidence that it will still be fine after 2-3 weeks use. Only my insane "I want" is stopping me from cancelling and coming back in 3 months to see if things have improved. :o
AlexisV
Dec 9, 2009, 05:16 AM
To be fair, the failure rate of the XBox 360 was 54%!
If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.
To be fair, the failure rate of the XBox 360 was 54%!
If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.
I don't know where 54% comes from but I do know your second point is false. I had an Xbox360 elite fail after 14 months and had it repaired by MS FOC (collected and picked up from my house). Better than my personal experiences to date with Apple as it happens.
Also if we are being fair a £15k car failing may kill you - a £200 Xbox360 not working isn't especially life threatening ;)
Fiete5401
Dec 9, 2009, 05:39 AM
Only 30 replies for a troll?
Guys, I bet you can reach 100 today and waste more of your lifetime! ;)
archipellago
Dec 9, 2009, 05:48 AM
So essentially, MacHamsters, you are expecting Apple to have a literally PERFECT assembly line with no flaws in their computers - which they put out 2.2 MILLION computers.
So you believe that out of 2.2 MILLION computers, there should not be one computer that arrives flawed at the price point of $2000.00
The only time you can expect that kind of perfection is on limited editing, hand made/tested pieces. Like the above guy said.. you buy a car for $250,000 and you can still get a flaw.. its a product made on an assembly line. Not every product can be tested, which means there's a possibility for a flaw in a handful. They only test one every few hundred (or more).
Stop feeling so darn entitled.. These computers that are priced at $2000 are GREAT quality. The average quality of these computers well surprises many others at it's price point. Quality is generally based on the unit as it should be.. not on how it arrives with weird manufacturing specs. The BUILD quality can be off.. but overall they are high quality computers
This point would be true if Apple had already made 2.2 million machine like this, but in truth they have probably only made 50k or so by now.
In my experience the quality of Apple products, at least in the last 2 years has gone severely downhill.
The prices of the things just makes it sting more...
archipellago
Dec 9, 2009, 05:50 AM
To be fair, the failure rate of the XBox 360 was 54%!
If it had been a car, they would all have been recalled. But MS just say tough luck - now that's a company you wouldn't buy anything from.
No, MS extended the warranty up to 3 years FOC.
the current failure rate is anecdotally below PS3 even.
MacHamster68
Dec 9, 2009, 05:58 AM
Funny I don't recall this sort of sanguine comment on MacRumors when the XBOX 360 manufacturing problems came out. :confused:
Anacdotal feedback suggests the problems with the 27" quad core iMacs are well outside usual production tolerance levels of failure. We aren't talking about one or two people - we are talking about thousands with major issues which Apple don't seem able to address. I have an order in for an i7 - currently I don't have confidence it will arrive in an acceptable condition. Worse - if it does I don't have confidence that it will still be fine after 2-3 weeks use. Only my insane "I want" is stopping me from cancelling and coming back in 3 months to see if things have improved. :o
and sorry to agree there
and i sit in the middle here as i have two mates, ,mate one who has his third iMac 27" now after the first 2 came with faults , one with failing bluetooth and then one with screen issues and is still praising it like it like its the best and fastest computer ever produced in history of computers
and another mate who thinks mate number one must be barking mad as he bought a hp touch smart which has a faster processor ( iMac 27" with 3.06ghz core 2 duo and the hp has the core 2 duo with 3.16ghz )and even offers a touch screen( ok smaller 25.5 " to 27" )and blue ray player and just works with no issues whatsoever and did cost less
now since weeks a normal conversation is not possible any more with the two as every conversation end up in a fight pro mac contra pc or pro pc contra mac
and i tell them always i have the best value for money and better looking computer`s anyway
"my eMac and my iMac g3 " and i would not even swap my iMac g3 for either of their computer/pc
MH01
Dec 9, 2009, 06:00 AM
If we separate the issues and corrolate them with the previous known errors.
Screen flickers/horizontal stripes/artifacts are _not_ a graphical issue, as we first thought. It is the motherboard. It's strange, I know, but we discovered this about a week after release when the first 27" came into the shop.
The bluetooth board is pretty much the same as in other models, and there is no evidence to suggest that they have any issues on production level. The motherboard is the most common faulty part in the new iMacs.
Nice theory, though as confident as you might be, it has not been proven that the flickering is a MB issue, this was never established after a week. To this date no one is sure why it occurs, Apple has been silent about it. If you follow the discussion boards on Apple, people with machines build from week 48 are getting this issue, hard to accept if they worked out the problem after the first week.
I doubt its a MB, it takes 30-60 min of gaming for mine to start flickering, if it was just a MB issue, it should start happening straight away, the 30min + suggests that heat or PSU getting stressed might be players.
MH01
Dec 9, 2009, 06:05 AM
Only 30 replies for a troll?
Guys, I bet you can reach 100 today and waste more of your lifetime! ;)
More annoying is people like yourself who troll forums and put down actual customers who have issues. Usually trolls like you have not bought anything for years and sledge someone who may have very well waited a month to have a new machine delivered that is faulty.
It is going to be 6 weeks from i first ordered to when i get my replacement i7.
You sir are the waste of time on this thread!
Fiete5401
Dec 9, 2009, 06:27 AM
More annoying is people like yourself who troll forums and put down actual customers who have issues. Usually trolls like you have not bought anything for years and sledge someone who may have very well waited a month to have a new machine delivered that is faulty.
It is going to be 6 weeks from i first ordered to when i get my replacement i7.
You sir are the waste of time on this thread!
If you _Sir_ like being fooled by this guy than go on and write down helpful things while the OP laughs about your and every other posting feeding his madness.
Noticed that the OP never replied to this thread? I guess not.
smarty-77
Dec 9, 2009, 06:45 AM
I read on this topic that a couple of users type that they wait for the 2nd revision of this imac... My question is: How can you see when a 2nd revision is arrived?
AlexisV
Dec 9, 2009, 07:21 AM
I don't know where 54% comes from but I do know your second point is false. I had an Xbox360 elite fail after 14 months and had it repaired by MS FOC (collected and picked up from my house). Better than my personal experiences to date with Apple as it happens.
Also if we are being fair a £15k car failing may kill you - a £200 Xbox360 not working isn't especially life threatening
No, MS extended the warranty up to 3 years FOC.
the current failure rate is anecdotally below PS3 even.
Google XBox 360 failure rate.
I applaud your satisfaction with a company that will replace your badly made electronics box. I'd be a bit miffed if I had to send my iMac back every 14 months.
Now try getting your money back from MS for the discs that have been destroyed by the red ring of death!
Very few car recalls are the result of problems that would actually cause death or injury. Just because it's a vehicle doesn't automatically mean any problems are going to be so serious. Yet people are happy for a company to carry on manufacturing products that have an abysmal rate of failure, just because the product is for leisure purposes.
MH01
Dec 9, 2009, 07:29 AM
If you _Sir_ like being fooled by this guy than go on and write down helpful things while the OP laughs about your and every other posting feeding his madness.
Noticed that the OP never replied to this thread? I guess not.
Maybe you should go through the thread again then.... did u actually read it or just post??
MacHamster68
Dec 9, 2009, 07:39 AM
thats easy to answer ..as soon as you see more posts about general issues and less about problem on certain imac`s , then you know apple has addressed the problem and solved it :)
but for the heat issue , as nice as the thin iMac looks it is really thin which leaves not much room for cooling openings and fans and heat sink`s, the cooling may be sufficient under normal usage , but gaming can put a lot of pressure to the processor and graphic`s and if there is no room for cool air floating around then these things get hot and cause problems , ok most will now start to ague its only a couple degree , but i tell you even only a rise of a couple degree can cause a problem when gaming , and i would bet if you would put the same board with heat issues into a macpro case these issues would suddenly go away as you would have room for cool air and bigger heatsinks and bigger/more fans
djellison
Dec 9, 2009, 07:51 AM
This is why it's good to refrain from buying 1st Gen anything... I rarely follow my own advice, btw.
All Apple's stuff is 1st gen. The next one will be different. Different chip set, different processor, thus different mobo and cables etc etc. The thing to do is wait a few months - buy in the middle of the product cycle, 3-6 months down the line, when the production problems are ironed out. Not a 2nd gen ... just building them properly.
The morning these new iMacs were released, Apples iMac page still described the old iMacs, infull details as being 'new'. Ditto iPhones and iPod.... they dont' 2nd gen each one. The second gen iPod Touch was a different product than the first one. etc etc etc.
Apple products are premium price, they should be premium quality. They've screwed up, big time, with this product. It's a pity as it's a STUNNING product. I never wanted an imac - then the 27" i7 came out - and now I want one badly.
archipellago
Dec 9, 2009, 09:09 AM
Google XBox 360 failure rate.
I applaud your satisfaction with a company that will replace your badly made electronics box. I'd be a bit miffed if I had to send my iMac back every 14 months.
Now try getting your money back from MS for the discs that have been destroyed by the red ring of death!
Very few car recalls are the result of problems that would actually cause death or injury. Just because it's a vehicle doesn't automatically mean any problems are going to be so serious. Yet people are happy for a company to carry on manufacturing products that have an abysmal rate of failure, just because the product is for leisure purposes.
I've bought 5 products new from Apple in the last 2 years and not one has lasted more than 10 months without some kind of fault...
slicecom
Dec 9, 2009, 09:10 AM
No, MS extended the warranty up to 3 years FOC.
the current failure rate is anecdotally below PS3 even.
Wow, not even going to dignify with a response.
MacHamster68
Dec 9, 2009, 10:26 AM
yes they screwed this really good looking (for a flatscreen AIO )system , but that would not be a issue ,
in my opinion apple should react fast , because all these issues could
cause a damaged image
just as a example , as by now everybody knows i only buy used mac`s as i cant afford new ones , but i wont buy a mac build between end 2003 and beginning 2005 , because of the capacitor problem they had back then , ok i also know most of them had been repaired by now or have died already , so the chance of still getting one with that issue is very very slim , but i just cant afford to take the risk
and same thing is happening now , i would be one of the people who may buy`s your iMac 27 in three years time , it might not have developed these problems now , maybe you have catched a good one , but how confident can i be it wont develop the problem a week after i bought it of you in three years time , inthree years i would seach frorums and websites about the 27imac and i will find that there had been quiet a few problems at the imac`s sold in 2009, so i will not take the risk of buying yours instead i look to get one maybe sold in 2010 if apple solves the problem by then
i hope someone understand what i want to say here
someone mentioned problems on BMW `s would you then buy a used one of the model which had problems? no you would only if its damn cheap , or you would look for either a earlier or later model which did not have the problems
and people like me are important too , as a lot of mac buyers need to sell their old mac to finance partly the new one
star-fish
Dec 9, 2009, 10:49 AM
I'm amused by this post purely because of the replies that say:
I'm really sorry that you're having problems with your iMac, mine's perfect...oh, except for x,y and z.
MacHamster68
Dec 9, 2009, 11:07 AM
I'm amused by this post purely because of the replies that say:
I'm really sorry that you're having problems with your iMac, mine's perfect...oh, except for x,y and z.
that is easy to explain , apple has the best customers any company could wish for , they take whatever they get and smile , its all about getting a mac and not about if its working proper
fhall1
Dec 9, 2009, 11:08 AM
FWIW, mine is PERFECT. cannot fault it (apart from 2 dead pixels)
FWIW....I guess yours isn't really PERFECT or you wouldn't have dead pixels.
mastershakess
Dec 9, 2009, 12:10 PM
that is easy to explain , apple has the best customers any company could wish for , they take whatever they get and smile , its all about getting a mac and not about if its working proper
I liked it better when I got made fun of for buying Apple Computers, lol
MacHamster68
Dec 9, 2009, 12:23 PM
do we start to get philosophical now ?
ok i can do that too
if you can run osx on a pc ,
is it still a pc or is it already a mac ?:confused:
or if you run windows on a mac,
is it still a mac or is it already a pc ?:confused:
ok by definition is a intel based platform running windows a wintel computer(biting my tongue not to say pc)
philosophical enough?:D
just a guess these faults or flaws or problems however you want to call them might not be accidental , maybe they are features to make it easier for pc users to switch to mac
YanniDepp
Dec 10, 2009, 04:45 AM
i didnt get the bluetooth keyboard because what is the use when its sitting 1m away from the computer itself?
The wireless keyboard and mouse means that there is only one cable connected to the iMac out of the box: the power cord.
This enhanced aesthetics, as there are no wires dangling everywhere, and it also makes it easy to set up. I work in a PC retailer and believe me, there are people who are clueless about taking a PC out of the box and connecting the power, monitor, keyboard and mouse cables.
DoFoT9
Dec 10, 2009, 05:26 AM
FWIW....I guess yours isn't really PERFECT or you wouldn't have dead pixels.
haha! thanks for un-making my day smart arse :rolleyes: :p ;) (jokes jokes)
The wireless keyboard and mouse means that there is only one cable connected to the iMac out of the box: the power cord.
This enhanced aesthetics, as there are no wires dangling everywhere, and it also makes it easy to set up. I work in a PC retailer and believe me, there are people who are clueless about taking a PC out of the box and connecting the power, monitor, keyboard and mouse cables.
hmmmmmm...... pretty sure ONE wire (see first picture) is not going to effect anything. sure it might take..uummm.. 4 seconds long to plug in, but i can deal with that over the large amount i will spend on batteries (not to mention all the reported problems with droputs on the new imacs).
lucky for me that i use macs, no need to worry about that monitor!
as for the 2nd picture (on the right): i have made concious decisions to use all of those devices, i dont need the speakers, the TV Tuner, nor the ethernet. i could use the built in speakers (or headphones), use my TV, and use my wireless network - but how un-efficient. in my case it is worth having those cables, wireless is just pathetically slow!
djellison
Dec 10, 2009, 07:43 AM
The wireless keyboard and mouse means that there is only one cable connected to the iMac out of the box: the power cord..
It also means every time you want to plug in a usb stick, a memory card reader, or any other small USB peripheral - you have to try and reach around the back of the machine to find its USB ports.
With the corded keyboard (which also gives you a numeric keypad) you have extra USB ports right there on your desk. FAR more user friendly imho.
MacHamster68
Dec 10, 2009, 08:56 AM
the most important bit are the batteries needed and i know the problem thats why i never go wireless again , every time you really need the device these batteries are empty
and i prefere to have 1 free usb port on my keyboard (in the other is the promouse ) just for a small flashdrive to store date quickly without having to stand up and bending around ,i know some might say now that its not really a big task to do that, but its convenient like it is to have a usb tv card instead of a television on the desk on the side of the computer , its also convinient to have a number pad on the keyboard instead of a pocket calculator on the desk
ok apple could overcome these issues by fitting a charging point in the foot of the mac or as a extra device ,like for example my electric toothbrush . i just have to place it after use on the stand and its charging , so it is always charged or just something as simple as my mobile phone , i do not have to change batteries in it or take them out to charge i just plug in the charger and on both the toothbrush and the mobilephone i can see if they are fully charged or empty and i have just out of curiosity tried to place my akku from the mobile phone under the keyboard without lifting it or so and it fits perfectly underneath , so the size of the keyboard would not require any altering
iMerlin
Dec 10, 2009, 10:31 AM
haha! thanks for un-making my day smart arse :rolleyes: :p ;) (jokes jokes)
hmmmmmm...... pretty sure ONE wire (see first picture) is not going to effect anything. sure it might take..uummm.. 4 seconds long to plug in, but i can deal with that over the large amount i will spend on batteries (not to mention all the reported problems with droputs on the new imacs).
lucky for me that i use macs, no need to worry about that monitor!
as for the 2nd picture (on the right): i have made concious decisions to use all of those devices, i dont need the speakers, the TV Tuner, nor the ethernet. i could use the built in speakers (or headphones), use my TV, and use my wireless network - but how un-efficient. in my case it is worth having those cables, wireless is just pathetically slow!
Dof, I knew you would get the iMac!! Ive been away for a while and this is the first time I noticed you got it! Congrats. What TV tuner do you have? The algoto? Ive been wanting to get one but not sure how Im going to get a coax to it.
As far as this thread goes.... I agree with the countless people that have said it is unrealistic to expect perfection no matter what the cost. Sorry to say. And sorry to hear people are having issues. To the OP, have you performed the suggested maintenance tasks like resetting the PRAM and doing a cache cleaning? I know this probably wont help certain issues, but who knows.
The fortunate thing for us is that its an Apple product. And so far, Apple has taken care of me every chance I have given them. If you have something wrong with your machine.... TAKE IT BACK and quit yer bitchin! :D
Personally, i have nothing but love for my i7. I have had none of the described issues, knock on wood. But if something develops I will be placing a very polite call to Apple care for a resolution.
AlexisV
Dec 10, 2009, 11:15 AM
I've bought 5 products new from Apple in the last 2 years and not one has lasted more than 10 months without some kind of fault...
I'd stop buying from them. You're obviously jinxed!
MacHamster68
Dec 11, 2009, 02:38 AM
no do not stop buying mac`s , just delay your purchase for a while , if suddenly the sales /orders drop significantly apple has to react , if you return your defect one they had their sale anyway , it cost them not much to replace one
as they can write of the cost for that from the tax they pay
as not buying /ordering is the customers only option to show a company
"you cant get away with that, improve the quality control ,
change the supplier of specific parts if the quality you get from a supplier is not satisfying "
but not just only delay it go in the shop and tell the people there
"yes i would buy one but i will not take the risk because i read about so many problems, so i wait for for apple to improve the quality "
its same with cars if a manufacturer has a new model with lots of problems the sales drop and they usually rectify these problems very quick then
DoFoT9
Dec 11, 2009, 04:22 PM
sorry for the late reply, im lazy :p
Dof, I knew you would get the iMac!! Ive been away for a while and this is the first time I noticed you got it! Congrats. What TV tuner do you have? The algoto? Ive been wanting to get one but not sure how Im going to get a coax to it.
haha yup ive got it and its grand! no complaints/faults thus far! i have the elagato hybrid tuner (analogue/digital). its only SD but gives a good enough picture for me! i plug my ps2/n64/ps1 into it and play in on my puter :D its great.
As far as this thread goes.... I agree with the countless people that have said it is unrealistic to expect perfection no matter what the cost. Sorry to say. And sorry to hear people are having issues. To the OP, have you performed the suggested maintenance tasks like resetting the PRAM and doing a cache cleaning? I know this probably wont help certain issues, but who knows.
i agree with you there. the initial investment ensures that we can be picky about the product that we want. if its bad then we can ask for a replacement without any real justification needed.
MacHamster68
Dec 11, 2009, 05:45 PM
sorry again to disagree there ,1st we are not talking about a couple iMac`s with problems we are talking now about thousands , iMac 27 and 21.5 the forums worldwide are full with problems with them
and 2nd lots of people safe for a long time before they can even order one ,
then they wait weeks before it arrives
and then they unpack it set it up and wow it looks great ...but its not even working ,
it is not about perfection , but
there are still people out there who think a product should at least be in a usable condition when they get it :confused:
and i agree with them buying a product should not be a... lottery?
if you are lucky you get a working one
if you are unlucky
more luck with the next one
what business practice is that :confused:
GeekLaw
Dec 23, 2009, 02:15 PM
...Even as I have been typing this, keyboard connection has been lost TWICE. It is almost impossible to type anything - takes AGES - have to keep checking to see if screen has been filled with dots or whichever was the last letter successfully typed before either MOUSE or KEYBOARD lost connection. Then, there is the problem of the flickering screen - for an hour after start up each morning: screen flickers, blacks out, horizontal lines etc... Oh, and why does it need my finger on the start button at the back for TWO MINUTES before it actually deigns to start? (sometimes, I have to do even THIS twice!)
I was so excited before I bought this computer, now, I just feel duped. Nearly £1400 for THIS. Jokes on me, I think...
Ugh. I just wanted to chime in and say that I feel your pain. Well, not quite. I got my new macbook pro for free, so I don't have that salt in my wound of the mac not working. But how these bloody things can be so expensive and then not "just work" out of the box as advertised is frankly shocking.
My new mac provides me with frequent application crashes. Crazy applications like "finder" and "Word for mac." Yeah, I know, I shouldn't be running such exotic applications.
A couple hours ago, finder crashed and I actually got an error message when I tried to force quit and restart it saying, "this applicant cannot be launched." Uh ... ok. I guess I'll just restart the whole damned computer.
Yesterday, I had to take a picture of my screen with my camera because the entire system just completely locked up and I couldn't save the last couple of paragraphs that I had typed in word. Unbelievable.
I'm about ready to throw this thing out the window.
Anyway ... you are not alone. I hope you are able to get your issues sorted.
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