View Full Version : How many dead pixels must one have to get a replacement?
Rezet
Aug 6, 2004, 10:41 PM
Hey guys,
How many dead pixels do you have to have on new lcd for apple to replace it (appx.)?
janey
Aug 6, 2004, 10:45 PM
how many you got? if its one or two, no replacement...but if its a big cluster or a whole bunch then apple will replace it.
Macmaniac
Aug 6, 2004, 10:47 PM
Probably around 4 or 5 you can make a good case, however 1-2 Apple will not do anything about it, a big cluster or a line will warrant a repair.
Elan0204
Aug 6, 2004, 11:17 PM
I think the number is eight if the pixels are spread out. If they are very close together then the number is lower.
SolidGun
Aug 6, 2004, 11:42 PM
How new is it?
My problem was that there was a live pixel in the middle of the screen, but I had purchased it only 2 hours prior to noticing. The policy is that you can't get the exchange unless you have more, but the manager granted me the exchange since it was a recent purchase and it was in the middle of the screen. (This was at an Apple store BTW)
crees!
Aug 6, 2004, 11:48 PM
I think the number is eight if the pixels are spread out. If they are very close together then the number is lower. If I remember from the official repair document that was obtained a while ago 7 or 8 was the number.
Rezet
Aug 7, 2004, 10:16 PM
If I remember from the official repair document that was obtained a while ago 7 or 8 was the number.
Ok got the answer. It really is 7 or 8.
Sun Baked
Aug 7, 2004, 10:37 PM
It varies depending on the display, some are more, some are less than this old one.3. The number of acceptable pixel anomalies for this system is:
Acceptable Number of Subpixel Anomalies
Bright Up to 3
Dark Up to 5
Combination Up to 7
4. If the number of subpixel anomalies exceeds the acceptable number listed in the above chart, replace the display panel assembly.
Replace
Bright 4 or more
Dark 6 or more
Combination 8 or more
wdlove
Aug 8, 2004, 04:55 PM
Best idea if a person has several pixel problems then take the display into your local Apple Store or Apple reseller. I would imagine it's all in how you approach the problem. A positive pleasant attitude will always be better received.
vBulletin® v3.8.6, Copyright ©2000-2012, Jelsoft Enterprises Ltd.