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View Full Version : Apple repair center wait time


splacid
Sep 5, 2004, 09:44 PM
I have a 15-inch PowerBook G4 that is having logic board issues. The startup chime is intermittent and the computer does not recognize one of my two 256MB SDRAM SODIMMs (despite a memory chip swap-out by a Genius at an Apple store to make sure it wasn't bad RAM.)

It looks like I have to send it in for servicing, and luckily I bought AppleCare with it. Does anyone know roughly how long it takes to get something like this repaired? I've never sent any Apple hardware in for servicing and I don't have any other computers.

gjimmy
Sep 6, 2004, 02:43 PM
My PB 1.5ghz Superdrive was having logic board issues as well. The sound would freak out and the LED sleep light would flicker and it would kernel panic...SO I took it to an Apple Store in los angeles and they sent it away the next day. That has been over a week ago and the service repair center is still waiting on the logic board to come in. I am pretty dissapointed with the speed of the service. It is taking a long time and I am losing out on school work because it is taking longer than they said it would.

The powerbook was only two weeks old when all this happened and i am not too happy with Apple thus far. Here is to hoping that my powerbook comes back soon.

I wouldn't send it in until you don't need it for at least 2 weeks.

Gjimmy

7on
Sep 6, 2004, 03:16 PM
2weeks to 1.5 weeks is my guess. Though I'd have had mine in 1 week if the lame brains at the repair center would have did what I asked them to (sending my pb to me rather than back to the store).

splacid
Sep 6, 2004, 08:17 PM
Sweet, thanks guys. Hopefully it'll get repaired sooner rather than later.