PDA

View Full Version : Just got my first MacBook Air...




aapl fan
Apr 22, 2010, 12:08 AM
Just got a used Rev C. 2.13 model on eBay. It is my first ever Apple computer, and my first laptop.

Installed smcfancontrol and unit seems to settle in the 55-61 C range with fans cranked up to 6k rpm. The unit is uncomfortably hot without me doing anything more than browsing webpages (no flash).

There are 2 areas of very noticeable backlight bleed right next to the hinges.

How now normal is any of this?



nimski62
Apr 22, 2010, 03:17 AM
Just got a used Rev C. 2.13 model on eBay. It is my first ever Apple computer, and my first laptop.

Installed smcfancontrol and unit seems to settle in the 55-61 C range with fans cranked up to 6k rpm. The unit is uncomfortably hot without me doing anything more than browsing webpages (no flash).

There are 2 areas of very noticeable backlight bleed right next to the hinges.

How now normal is any of this?

All normal-ish, all junk.

agaskew
Apr 22, 2010, 03:29 AM
All normal-ish, all junk.

Nice troll nimski62.

6k RPM fans on just web browsing with no flash is definitely not normal.

Kingcodez
Apr 22, 2010, 04:16 AM
My MBP with a tv show playing in Mplayer, also with a speck case, is at 60c fans are at 3k. It's just barely warm for me.

Your temps seem a little high for the fan speed, install iStat and check the temp sensors to help pinpoint the problem a little.

Also look into undervolting the processor, you can make some good gains there.

aapl fan
Apr 22, 2010, 05:10 AM
My MBP with a tv show playing in Mplayer, also with a speck case, is at 60c fans are at 3k. It's just barely warm for me.

Your temps seem a little high for the fan speed, install iStat and check the temp sensors to help pinpoint the problem a little.

Also look into undervolting the processor, you can make some good gains there.

Thanks, will try iStat. Right now I'm using the Air on a desk (and not on my lap) and seeing temps as high as 70.

Kind of thinking about selling this off and getting a MBP or a ThinkPad Edge.

myuserid08
Apr 22, 2010, 06:41 AM
Something wrong there, is it indexing your drive? Open Activity Monitor and see whats running.

My Macbook Air is currently running: firefox, entourage, itunes, ical, word, skype and filemaker - fan is at 2500rpm, temp 54c

scubasteve03
Apr 22, 2010, 08:21 AM
Don't sell it. You have an amazing computer. Make an appointment with an Apple "Genius" to have it looked at. There is a problem with some of the MBAs with insane amount of thermal compound thrown on the CPU which can cause this issue. What is iStat showing that is using so much of your CPU? What's the total CPU percentage under normal conditions? How many months are left on applecare?
If you want to sell it as is, I will work something out with you. My wife is graduating with her master's in may and I want to get her a MBA.
Good luck getting it fixed. Don't do something irrational like selling it just because you cannot figure out what is causing it to run at high temperatures. Try uninstalling coolbook and see what istat says at normal conditions.

duky
Apr 22, 2010, 09:06 AM
JInstalled smcfancontrol and unit seems to settle in the 55-61 C range with fans cranked up to 6k rpm. The unit is uncomfortably hot without me doing anything more than browsing webpages (no flash).

There are 2 areas of very noticeable backlight bleed right next to the hinges.

Didn't have any bleed on my Rev C MBA. I think that was my favorite screen I've ever had. I know everyone loves this IPS stuff but I liked the screen on the Air even better than my 27" IPS screen on iMac.

Regarding heat, are you blocking the vents?

aapl fan
Apr 22, 2010, 12:09 PM
Thanks for everyone's replies.

Just to clarify, I've only had this thing for a day. I set the fans to max using smcfancontrol because it was getting too hot. It sits around 60-70 no matter if I'm resting it on a desk, on my lap, or on the bed.

Since this is Rev C. that means that there is *some* Apple care on it, right? I can ask the seller. What would Apple be able to do for me as a second hand owner?

I just installed iStat and my CPU is at ~160 and the load seems to be at around 30%.

duky
Apr 22, 2010, 12:11 PM
Since this is Rev C. that means that there is *some* Apple care on it, right? I can ask the seller. What would Apple be able to do for me as a second hand owner?

https://selfsolve.apple.com/agreementWarrantyDynamic.do

You can see for yourself what Apple will do for you. Enter your serial # and it will tell you what warranty you have left on the machine.

aapl fan
Apr 22, 2010, 12:39 PM
https://selfsolve.apple.com/agreementWarrantyDynamic.do

You can see for yourself what Apple will do for you. Enter your serial # and it will tell you what warranty you have left on the machine.

Ah, thanks. I have Apple Care until Sept 13th.

BadgerMac
Apr 22, 2010, 01:04 PM
Ah, thanks. I have Apple Care until Sept 13th.

I may have missed it elsewhere, but if this is used and has APplecare, they are going to have it registered to the original owner. You'll want to coordinate a transfer of ownership from them to you or Applecare shipping wont' work right. Happened to me in the past so a heads up for you.

duky
Apr 22, 2010, 01:12 PM
I may have missed it elsewhere, but if this is used and has APplecare, they are going to have it registered to the original owner. You'll want to coordinate a transfer of ownership from them to you or Applecare shipping wont' work right. Happened to me in the past so a heads up for you.

Are you talking about the original AppleCare that comes with the computer or the extended AppleCare? Because if you are speaking of the extended AppleCare (of which this probably is not since it is a Rev C and warranty is only until Sept 2010) then you are correct. But with the original warranty, usually (in my experience) it is not really registered to a single person. But to be safe you could always try having the seller call AppleCare and attempt to transfer over this registration.

BadgerMac
Apr 22, 2010, 01:14 PM
Are you talking about the original AppleCare that comes with the computer or the extended AppleCare? Because if you are speaking of the extended AppleCare (of which this probably is not since it is a Rev C and warranty is only until Sept 2010) then you are correct. But with the original warranty, usually (in my experience) it is not really registered to a single person. But to be safe you could always try having the seller call AppleCare and attempt to transfer over this registration.

Absolutely right Duky - I (most likely incorrectly) assumed it was extended "applecare" vs. the std. 1 year warranty (which is called Applecare). I'm always assume "Applecare" is the extended piece. My bad!

halledise
Apr 22, 2010, 04:03 PM
Thanks for everyone's replies.

Just to clarify, I've only had this thing for a day. I set the fans to max using smcfancontrol because it was getting too hot. It sits around 60-70 no matter if I'm resting it on a desk, on my lap, or on the bed.

Since this is Rev C. that means that there is *some* Apple care on it, right? I can ask the seller. What would Apple be able to do for me as a second hand owner?

I just installed iStat and my CPU is at ~160 and the load seems to be at around 30%.

a not-so-quick solution to your definitely not normal situation.

* backup your home folder.
* erase your HDD and do a fresh install of 10.6.3 (minimal install under the 'customise' button) and then run Software Update.
* reinstall any other applications - such as iLife, iWork, Movist, specific printer drivers, HandBrake, etc.
* run Disk Utility/Repair Permissions
* drag over the relevant contents from your backed up Home Folder.

(if you have an external optical drive this should only take 2 hours max from start to finish)

watch your Air fly now and without excessive heat or fan noise.

as for screen bleed - some have it some don't, but it should be no worse than noticing it on the grey screen at startup yet not really seeing it in normal usage.
if it's really bothering you, head to an Apple Store (not a reseller) and claim warranty - which is valid on the machine irrespective of how many owners it's had.

a thing of beauty is a joy forever.

myuserid08
Apr 22, 2010, 04:16 PM
Thanks for everyone's replies.

Just to clarify, I've only had this thing for a day. I set the fans to max using smcfancontrol because it was getting too hot. It sits around 60-70 no matter if I'm resting it on a desk, on my lap, or on the bed.

Since this is Rev C. that means that there is *some* Apple care on it, right? I can ask the seller. What would Apple be able to do for me as a second hand owner?

I just installed iStat and my CPU is at ~160 and the load seems to be at around 30%.

Well there's your problem, load should not be 30%! should be 0.30-0.60 (idle).

Which programs have you installed?

Cant believe some of you have suggested re-installing OSX, start with the basics first!!

halledise
Apr 22, 2010, 10:24 PM
Well there's your problem, load should not be 30%! should be 0.30-0.60 (idle).

Which programs have you installed?

Cant believe some of you have suggested re-installing OSX, start with the basics first!!

huh? obviously one would start with the basics first - sheesh.
to follow the erase+install path is a sure-fire remedy, albeit a more lengthy procedure, when one is getting nowhere.

'smcfancontrol' and similar utilities are not required IMHO

aapl fan
Apr 22, 2010, 11:48 PM
huh? obviously one would start with the basics first - sheesh.
to follow the erase+install path is a sure-fire remedy, albeit a more lengthy procedure, when one is getting nowhere.

'smcfancontrol' and similar utilities are not required IMHO

Wow, thanks for everyone's suggestions. Right now I'm running around 80% idle, so that means 20% CPU usage? Temp is at 63C according to smc.

I'm running Chrome as my main browser - 15 tabs. 10 or so tabs in Firefox. Adium.

As far as the backlight bleed, it's noticeable during most usage scenarios, not just at startup. It seems like the whole display might not be very evenly illuminated overall. When running my finger over the bottom part of the screen bezel (where the backlight bleed occurs) I can feel a subtle amount of bend in the aluminum.

I might stop by the apple store tomorrow, and I'll consider getting in touch with the seller to see if he knew about the issues.

http://web.me.com/jmabran/GarageSaleImages/GarageSale_1271261599_268.jpg

halledise
Apr 23, 2010, 08:37 AM
Wow, thanks for everyone's suggestions. Right now I'm running around 80% idle, so that means 20% CPU usage? Temp is at 63C according to smc.

I'm running Chrome as my main browser - 15 tabs. 10 or so tabs in Firefox. Adium.

As far as the backlight bleed, it's noticeable during most usage scenarios, not just at startup. It seems like the whole display might not be very evenly illuminated overall. When running my finger over the bottom part of the screen bezel (where the backlight bleed occurs) I can feel a subtle amount of bend in the aluminum.

I might stop by the apple store tomorrow, and I'll consider getting in touch with the seller to see if he knew about the issues.

http://web.me.com/jmabran/GarageSaleImages/GarageSale_1271261599_268.jpg

now that you've posted a pic I'd have to say 'sheet! that doesn't look too flash' - good call to check with your friendly Apple Store as the Air's under warranty still, and definitely talk with the person who sold it to you with some serious questions.

lot to be said for genuine refurbs hay :cool:

dudulang
Apr 23, 2010, 09:48 AM
Does the MacBook Air use anti-glare screen?

Cheffy Dave
Apr 23, 2010, 10:14 AM
Don't sell it. You have an amazing computer. Make an appointment with an Apple "Genius" to have it looked at. There is a problem with some of the MBAs with insane amount of thermal compound thrown on the CPU which can cause this issue. What is iStat showing that is using so much of your CPU? What's the total CPU percentage under normal conditions? How many months are left on applecare?
If you want to sell it as is, I will work something out with you. My wife is graduating with her master's in may and I want to get her a MBA.
Good luck getting it fixed. Don't do something irrational like selling it just because you cannot figure out what is causing it to run at high temperatures. Try uninstalling coolbook and see what istat says at normal conditions.

SOLID advice and help!:cool:

Whimsy
Apr 23, 2010, 11:11 AM
Ugh, mine does the same thing. I absolutely LOVE the Air for it's design and aesthetics but even when it's on a desk the fans do indeed run constantly when all I have is a PDF file open to read. The laptop does become uncomfortably hot and when you're using it in bed - forget it. I've been too lazy to install CoolBook or whatnot. If a Mac "just works" I shouldn't have to install 3rd party utility to fix it, right? ;)

theLimit
Apr 23, 2010, 03:21 PM
I also bought a 2.13 Air on eBay. I've been using it since this Monday, and so far it's been perfect. My CPU temp stays <50 degrees with about a dozen Safari tabs, a MS Word doc, and a 200MB PDF open in Preview. My battery health shows 98% at 17 cycles, and I regularly get 4-5 hours per charge. The SSD makes it perform faster than my desktop for these tasks. The only "problem" I've come across is the limited RAM. If I open up my Windows XP VM in Fusion, I get constant beachballs, with page-ins at over a million and page-outs nearing a half million after a few hours. This is the greatest notebook I have ever used.

duky
Apr 23, 2010, 03:24 PM
The only "problem" I've come across is the limited RAM. If I open up my Windows XP VM in Fusion, I get constant beachballs, with page-ins at over a million and page-outs nearing a half million after a few hours.

Yeah there's no point in my opinion of trying to run Fusion on that computer. If you need Windows badly, just do it in Boot Camp. With the SSD it is pretty fast to boot out of OS X and back into Windows so just do it. You'll save yourself time dealing with beachballs and slowdowns/crashes caused by RAM outages. Especially considering that Fusion doesn't even run perfectly on my i7 iMac with 5GB RAM (though it's my best experience with virtualization just yet)

aapl fan
Apr 23, 2010, 05:28 PM
now that you've posted a pic I'd have to say 'sheet! that doesn't look too flash' - good call to check with your friendly Apple Store as the Air's under warranty still, and definitely talk with the person who sold it to you with some serious questions.

lot to be said for genuine refurbs hay :cool:

I would say that the backlight bleed is worse in person than in this picture.

alphaod
Apr 23, 2010, 05:29 PM
Congrats on the computer; sorry to see the backlight issues.

duky
Apr 23, 2010, 05:33 PM
If you don't mind me asking, how much did you get this Air for on eBay? The backlight is definitely strange but doesn't sound like the seller's fault. Probably just a technical fault and Apple should take care of it for you. Is it in good physical condition?

aapl fan
Apr 23, 2010, 07:05 PM
If you don't mind me asking, how much did you get this Air for on eBay? The backlight is definitely strange but doesn't sound like the seller's fault. Probably just a technical fault and Apple should take care of it for you. Is it in good physical condition?

It seems in good physical condition. The bottom of the bezel seems a bit uneven, but not really a dent. I got it for 1400 including the external DVD drive. I got about 10% off that with rebates. Might take it to the Apple store tom.

So far I'm impressed with OSX. Downloaded a few free programs like NeoOffice and Adium, and BetterTouchTool! Unfortunately the display is less than what I expected, and the thing runs hot. I also wish the edges weren't so sharp, and the screen could tilt back 180 degrees.