DVD Player Crashing

[yakisoba]

Hello All,

I have a G4 15" Aluminum 1.5 GHz PB, running OS 10.3.5. Today, my Apple DVD Player has started crashing immediately upon (attempt to) launch. I insert a DVD, and within a couple of seconds, I receive a "DVD Player has unexpectedly quit" message. Same thing happens when I try to launch DVD Player manually from within Applications.

Okay, swell. I think, "Maybe this has to do with the latest security patch that I installed last week." So I try switching user accounts (with Fast User Switching), and presto! DVD player runs fine under another user. Okay, so it's not an OS patch. Maybe it's a preference thing. I switch back to my main account and delete the .plist for DVD Player. It didn't help.

Any ideas???? Thanks.

Here's a snippet from the crash report:

OS Version: 10.3.5 (Build 7M34)
Report Version: 2

Command: DVD Player
Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
Version: 4.0 (4.0)
PID: 466
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 com.apple.DVDPlayer 0x0000b80c 0x1000 + 0xa80c
1 com.apple.DVDPlayer 0x00033690 0x1000 + 0x32690
2 com.apple.DVDPlayer 0x0003364c 0x1000 + 0x3264c
3 com.apple.DVDPlayer 0x00033050 0x1000 + 0x32050
4 com.apple.DVDPlayer 0x000337b0 0x1000 + 0x327b0
5 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
6 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
7 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
8 com.apple.HIToolbox 0x927f96dc SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x170
9 com.apple.HIToolbox 0x927ec040 EnableMenuItemCommands(OpaqueEventRef*) + 0x14c
10 com.apple.HIToolbox 0x927f4c68 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x178
11 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
12 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
13 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
14 com.apple.HIToolbox 0x9282be3c SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned long, __CFDictionary*, unsigned char, unsigned char*) + 0x2f4
15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48

[Macs R Us]

Hello All,

I have a G4 15" Aluminum 1.5 GHz PB, running OS 10.3.5. Today, my Apple DVD Player has started crashing immediately upon (attempt to) launch. I insert a DVD, and within a couple of seconds, I receive a "DVD Player has unexpectedly quit" message. Same thing happens when I try to launch DVD Player manually from within Applications.

Okay, swell. I think, "Maybe this has to do with the latest security patch that I installed last week." So I try switching user accounts (with Fast User Switching), and presto! DVD player runs fine under another user. Okay, so it's not an OS patch. Maybe it's a preference thing. I switch back to my main account and delete the .plist for DVD Player. It didn't help.

Any ideas???? Thanks.

Here's a snippet from the crash report:

OS Version: 10.3.5 (Build 7M34)
Report Version: 2

Command: DVD Player
Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
Version: 4.0 (4.0)
PID: 466
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 com.apple.DVDPlayer 0x0000b80c 0x1000 + 0xa80c
1 com.apple.DVDPlayer 0x00033690 0x1000 + 0x32690
2 com.apple.DVDPlayer 0x0003364c 0x1000 + 0x3264c
3 com.apple.DVDPlayer 0x00033050 0x1000 + 0x32050
4 com.apple.DVDPlayer 0x000337b0 0x1000 + 0x327b0
5 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
6 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
7 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
8 com.apple.HIToolbox 0x927f96dc SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x170
9 com.apple.HIToolbox 0x927ec040 EnableMenuItemCommands(OpaqueEventRef*) + 0x14c
10 com.apple.HIToolbox 0x927f4c68 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x178
11 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
12 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
13 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
14 com.apple.HIToolbox 0x9282be3c SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned long, __CFDictionary*, unsigned char, unsigned char*) + 0x2f4
15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48

Well I know some one that makes DVD's on his Mac and hes and expert, I shall e-mail him and let you know what he says...

[osprey76]

Did you try trashing your DVD Prefs file from ~/Library ? Corrupt preference files can cause problems like this with any app.

Edit: Missed your comment about about doing this already. Does it have more than one plist hidden away?

[yellow]

Check on these:

~/Library/Application Support/DVD Player Bookmarks/
~/Library/Application Support/DVD Player Scripts/
~/Library/Preferences/com.apple.DVDPlayer.plist

[yakisoba]

So, the last line of the snippet that I posted from error report got me thinking:

15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48

I use MenuMaster and FruitMenu from unsanity.com. While these have never been an issue in the past, I figured that maybe they or their preferences somehow got corrupted. I turned them both off, and DVD Player ran fine. I turned them back on, and reselected each of the preference settings, saved them, and DVD Player still runs fine.

Thanks for the input, everyone!

[osprey76]

Thanks for the input, everyone!

Thanks for posting the solution you found. One more thing to look for in the future!

[yellow]

Another Unsanity haxie bites the dust. Glad you found the culprit(s).