is my iPod broken?

[Wano]

I have a 4th gen 20gb iPod. I have had to reset it quiet a bit since I got it (at least 3 a week). Yesterday the remote would not work for it and then it froze when I hooked it up to the computer. I tried to reset it, the apple logo appeared then it began resetting itself....and it has been doing this all night. I can't control it what so ever..... :confused:

[narco]

I have a 4th gen 20gb iPod. I have had to reset it quiet a bit since I got it (at least 3 a week). Yesterday the remote would not work for it and then it froze when I hooked it up to the computer. I tried to reset it, the apple logo appeared then it began resetting itself....and it has been doing this all night. I can't control it what so ever..... :confused:

I'd take it in to the Apple store. I've owned three different iPods and I've never had that many problems.

.narco

[Macaddicttt]

A similar thing happened to my brother's 3G. It just kept resetting itself over and over. Apple replaced it no problem.

[mslifkin]

Before you send it back to Apple, try restoring the software. You can download the latest iPod software installer, and completely wipe and reinstall the iPod software. All your tracks will be gone if you do this, but as long as they're in your iTunes library the iPod will sync up the first time you connect. Just a thought.

Regards,
Marc

[Wano]

Before you send it back to Apple, try restoring the software. You can download the latest iPod software installer, and completely wipe and reinstall the iPod software. All your tracks will be gone if you do this, but as long as they're in your iTunes library the iPod will sync up the first time you connect. Just a thought.

Regards,
Marc

Yeah, I have had to do that before. However this time, it is stuck in the sense that it keeps trying to reset itself. I have no control over it and it will not connect to the computer.