mail smtp problems

ec1_mac

macrumors newbie

Original poster

• Oct 9, 2004

• #1

Ok so using the macs default Mail app and my pop settings i can receive mail no problem but cannot send. Yet on my pc withe the same settings, Outlook sends and receives no problem. Any ideas why the mac is having issues sending? 🙁

 

Rower_CPU

Moderator emeritus

• Oct 9, 2004

• #2

Make sure your Server settings for outgoing mail are set with your username and password.

 

Attachments

• 
  mail1a.png

  9.6 KB · Views: 125
• 
  mail2.png

  9 KB · Views: 131

zimv20

macrumors 601

• Oct 9, 2004

• #3

what's your ISP and what is the value of the smtp server through which you're trying to send?

 

ec1_mac

macrumors newbie

Original poster

• Oct 9, 2004

• #4

tried putting in usr name and password to smtp still getting pop up that reads

"The server response was: Administrative prohibition"

im on a wireless network, my isp is BT Broadband.

Its just frustrating how i can recieve but not send, im having to use an old pc whch works perectly.

 

crazzyeddie

macrumors 68030

• Oct 9, 2004

• #5

Are you sure you copied over all the settings correctly? Some servers dont use any SMTP authentication, while some require password authentication.

 

zimv20

macrumors 601

• Oct 9, 2004

• #6

ec1_mac said:

im on a wireless network, my isp is BT Broadband.

Click to expand...

you should use the smtp value associated w/ that service.

what is it set to now?

 

ec1_mac

macrumors newbie

Original poster

• Oct 9, 2004

• #7

Description: support@ec1.biz
Email Address: support@ec1.biz
Full Name: support@ec1.biz

Incoming Mail Server: mail.ec1.biz
User Name: support@ec1.biz
Password: **********

Outgoing Mail Server (SMTP): mail.ec1.biz


Works fine in Outlook on my pc 🙁

 

zimv20

macrumors 601

• Oct 9, 2004

• #8

i googled and found this:
mail.btopenworld.com

i also found a lot of info saying BT doesn't offer any kind of smtp anymore, other info saying they're reintroducing it w/ authentication, more info saying they're reintroducing it w/ a fee. so who knows?

try the above. if that doesn't work, call their tech support. you're paying them $$, right?

 

ec1_mac

macrumors newbie

Original poster

• Oct 10, 2004

• #9

just confuses me how it works on my pc but not mac . ah well i will speak to my host. cheers

 

t300

macrumors 6502a

• Oct 10, 2004

• #10

I am having the EXACT same problem with Charter email...

It was working fine, then I moved to college and now I can't send email. I can receive it but not send it...Still don't know what's to blame...ANYONE!?

 

Westside guy

macrumors 604

• Oct 10, 2004

• #11

jet3004 said:

I am having the EXACT same problem with Charter email...

It was working fine, then I moved to college and now I can't send email. I can receive it but not send it...Still don't know what's to blame...ANYONE!?

Click to expand...

This one is likely pretty simple. Their SMTP (outgoing mail) servers are set to only allow connections from users who are on their network. This is an anti-spam tactic. At college you are on a different network, so they deny your access.

Simplest thing to do is to change your SMTP server to whatever your college recommends. You shouldn't need to change anything else - you can still identify yourself with your Charter e-mail address, in other words.

Another possibility is to ask Charter if they allow customers to use their SMTP while traveling; if they do, it'll probably require authentication to be set up.