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nesbitt_a
Oct 11, 2004, 07:28 AM
Guys, my 40gb iPod 4g has completely frozen to the point that it just displays a song name, has the backlight on constantly and nothing will work!

I cant even force restart or restore it.



Anyone got any ideas, should I just let the battery run dead?



Cheers, Andy

robotrenegade
Oct 11, 2004, 08:10 AM
It's under a year old, call apple. You'll get a new one.

Abstract
Oct 11, 2004, 08:47 AM
Hmmm......I never seem to be the guy who has to ask myself, "If I bought a new product that freezes up and doesn't work properly, what would I do?"

You've been a consumer for a few years, haven't you? I think you know what to do in situations like these. Call Apple and exchange it for a new one, just like you would do with any faulty expensive product that you come across....

nesbitt_a
Oct 11, 2004, 08:51 AM
It has finally snapped back out of its 'comma'. At least its usable - but I will call and get it exchanged while I still can.

Cheers, Andy.