Help with QuarkXpress 6.1

[c2kvette]

I had QuarkXpress running just fine and then yesterday when I tried to launch the program I got this message:

"The application has unexpected quit"

The program will not launch. So I trashed everything and used my Quark 6.0 CD to re-install. Worked fine - then updated the software to 6.1, now when I try to launch the program I get the same message.

Here's the really wierd part: I switched over to another user and Quark launched fine. I also noticed that when loading Quark on the other user it showed my name under "Personalized" - it doesn't do this when trying to launch under my screen name.

Any suggestions?

[neilrobinson]

did you trash your quark prefs?

[c2kvette]

Where are they located?

[neilrobinson]

/users/yourusernamegoeshereyeshere/library/preferences/quark/quarkXpress6/

delete eveything in their execpt for the install folder.

should fix your problems. :)

[flyfish29]

Since we are talkin quark- I just updated to 6.0, haven't done 6.1 yet, but anyway I made a project last night and today when I reopened it and changed something and went to save it said "This project is l ocked. Changes cannot be saved [314]"

What is up. I tried going to "get info" and the box there is not checked that reads "locked".

Is there something in quark that locks it? I looked in prefs and help and found nothing except for layers being locked.

Any help would be appreciated.

thanks,

[neilrobinson]

file permissions? you only have read not read write? um thats all i can think of

[c2kvette]

/users/yourusernamegoeshereyeshere/library/preferences/quark/quarkXpress6/

delete eveything in their execpt for the install folder.

should fix your problems. :)

That worked! Thank you so much!

[neilrobinson]

great! thats the same with most programs, a lot of startup crashes are caused by the preferences. it tends to happen after a forced restart (holding power button for 5 secs).

neil

[decksnap]

If you go to save it and it says you can't because it is locked, try going to the finder and duplicating the file and changing/shortening the name, and using that file. Seem to remember this working, but that could have been Flash. It's been a while.

[c2kvette]

Well, it worked the first time - now it's doing the same thing again, although now I will not startup after I trash the preferences.

[c2kvette]

Any suggestions?

[neilrobinson]

kinda got me stumped with that one.... have you repaired permissions? quark 5/6 has always been a bit flaky with me, and quark 6.5 dont even go their! :eek: took me far to many hours to fix it and go back to quark 6.1

maybe somebody else will have another suggestion