The 10.3.6 b0rked my Mac Thread - If you have a problem, please let us know! [Archive]

johnnyjibbs

Nov 5, 2004, 04:07 PM

Well, my Unreal Tournament demo 2004 doesn't load any more. I wanted to try the updated graphics drivers to see if there was any difference in performance but it bounces, splash screen comes up for a few seconds, and then it quits without a message. I haven't played it for a little while, but it definitely worked in 10.3.5 and I don't think it's time-limited. This is on a 12" PowerBook.

Everything else seems fine though, and, yes, everything seems faster ;)

Chaszmyr

Nov 5, 2004, 04:30 PM

Safari is broken now. I had a developer beta of Safari installed previously.. maybe thats why. The program will launch, and i'll be able to access the menu bar, but no window will open. I'm trying to fix it now.

Chaszmyr

Nov 5, 2004, 04:48 PM

I downloaded Safari from Apple's site.. but it's an old version... so now it looks like I'm stuck with this old version.

johnnyjibbs

Nov 5, 2004, 04:55 PM

I downloaded Safari from Apple's site.. but it's an old version... so now it looks like I'm stuck with this old version.
Try the update to 10.3.6 again, or else you'll have to reinstall Panther and combo update to 10.3.6 :eek:

clr900

Nov 5, 2004, 05:04 PM

Installing right now. I'm hoping to see some improvement to this Nvidia.

Chaszmyr

Nov 5, 2004, 06:08 PM

Try the update to 10.3.6 again

Clever! Worked.

robotrenegade

Nov 5, 2004, 07:10 PM

invaLPsion

Nov 5, 2004, 07:18 PM

Ok I was download it to my PB while i was playing a game on my G5. Then I looked over at my PB and the screen was on but did nothing. I shut it down and booted back up. I can't open System prefs and none of my icons in my top bar are there. Please help

This happened on my Powermac after a security update once. Perform a cold shutdown on the system and reboot. It worked for me...

robotrenegade

Nov 5, 2004, 07:19 PM

This happened on my Powermac after a security update once. Perform a cold shutdown on the system and reboot. It worked for me...

Cold shutdown?

buzzfgo

Nov 5, 2004, 07:35 PM

I installed it and now my quicksilver will not boot at all. It turns on but the screen stays blank. No nothing. I put in a back up HD and it booted fine. Now what the heck am I going to do?

altair

Nov 5, 2004, 08:34 PM

Yer all crazy, mine installed fine.

usually the ones who have problems have some sort of system hack installed ~~

mslifkin

Nov 5, 2004, 08:44 PM

I applied it to two PowerBook G4s, a Dual 2GHz PowerMac G5, and a 1 GHz PowerMac G4. On one of the PowerBooks and my G4 PowerMac I got a kernel panic towards the end. (The PowerBook was completed, and just waiting to reboot. The PowerMac was on a KVM switch, so I don't know when the kernel panic occurred) I reapplied the update to the PowerMac G4, and all seems to be well.

Regards,
Marc

buzzfgo

Nov 5, 2004, 09:48 PM

Crazy?

Well, I was going crazy trying to find out why my mac would not start. I would hear the bong and then nothing. My studio display was black. Then I had an idea, I hit the volume key in the keyboard... what do you think I heard. Yep, my computer was running the monitor was not. I have a 9800 video card. So I put my old geforce card in and wammo it fired right up. The update fried my video card. I tried another hard drive I use as a back up and it has the older ver of panther on it 10.3.5. Still no go on the monitor. I put the old video card back in and it works. Some how it fried it.

PlaceofDis

Nov 5, 2004, 10:10 PM

Cold shutdown?

rather than going throught the menu to shut down, press and hold the powerbutton until the computer shuts off, and then press it again to start back up obviously...

toughboy

Nov 5, 2004, 11:21 PM

rather than going throught the menu to shut down, press and hold the powerbutton until the computer shuts off, and then press it again to start back up obviously... which is not really suggested...

PlaceofDis

Nov 5, 2004, 11:37 PM

which is not really suggested...

ive done it plenty of times on my pb with no problems, its not the best solution, but sometimes the only way to get a hanging computer to restart....

Zim Bargo

Nov 5, 2004, 11:45 PM

So, I've just downloaded 3.6 and now my .mac mail account is coming up with nothing. Go online, no worries - everything still there. but on my machine - nothing.

now, go to itunes - track numbers and all kinds of things giving really odd (and wrong) feedback

First time I've had this with an update, is this update just wrong or is something wierd going on?

Haven't ever installed any dodgy ***** either!

PlaceofDis

Nov 5, 2004, 11:56 PM

have you repaired permissions? seems that could help with iTunes at least

MacBandit

Nov 5, 2004, 11:58 PM

rather than going throught the menu to shut down, press and hold the powerbutton until the computer shuts off, and then press it again to start back up obviously...

I would call that a hard shutdown.

Zim Bargo

Nov 6, 2004, 12:09 AM

Ok, tried repairing disk permissions - no joy. My email is still up the spout. And yet I got the 'ping' when the site emailed to day you had replied - couldn't see anything, but figured it out

Koodauw

Nov 6, 2004, 12:13 AM

which is not really suggested...

Really? Where?

Its there for a reason. It doesnt hurt anything.

asmiller

Nov 6, 2004, 12:13 AM

UPdating a 1.25ghz AiBook through the Update Software panel has left me with a machine that will not complete boot process. Stops part way through with a big black rectangle and lots of messages in foreign languages saying it needs to be restarted. This after many restarts that had no effect. Booted from a CD and ran Disk Utility to repair disk and repair permissions also had no effect. Tried running the combo updater, with same results.

Apple will be my first phone call tomorrow.

MacBandit

Nov 6, 2004, 12:22 AM

Really? Where?

Its there for a reason. It doesnt hurt anything.

It's a necessary evil in case your comptuer locks up. By doing this you don't allow the computer a chance to save prefs and do any system close down cleaning though. This could lead to corrupt data and/or hard drive. One such piece of data that is easily corrupted this way are prefs.

When you shut your computer down this way do the windows you had open previously reopen or do you just get a clean finder with no open windows?

senseibiz

Nov 6, 2004, 12:59 AM

Wow, I wont be updating anytime soon. so many problems. I'll wait to see what happens.

paxtonandrew

Nov 6, 2004, 01:44 AM

I know this is against the thread title, but...

4 computers, and no problems. I have had a PMG3, PMG4, iMacG3, and a PowerBook all complete the update with full success. No problems at all.

BakedBeans

Nov 6, 2004, 01:52 AM

my powerbook turned green and farted...but its ok now....smells a bit....

no, lots of problem being reported in the "apple releases 10.3.6 thread...

Westside guy

Nov 6, 2004, 03:12 AM

My Powerbook, no problem. Daughter's iBook, muchos problemos.

And to jump to a conclusion on way too little data to warrant it - the people who've reported problems and described their computers seem to frequently be iBook owners.

lenb

Nov 6, 2004, 04:07 AM

My ibook is ok :)

thedoc1111

Nov 6, 2004, 04:20 AM

My ibook is ok :)

Hate to be unfriendly but this is a negative feedback thread! K?

I did have one problem with the install - I used the Combo updater (as usual) and started the update. Half-way through I moved to my desk, plugged my Rev C 12" PowerBook in and woke up my Bluetooth Mouse by clicking it. Kernel Panic - Uggh (First one on this machine too!)

Fortunately the system booted fine afterwards (though rather slowly) and a reapplication of the update (with all bluetooth devices firmly off) seems to work OK.

Just a little warning, in case!

Mike

lenb

Nov 6, 2004, 04:36 AM

Hate to be unfriendly but this is a negative feedback thread! K?

Mike

But if everyone is negative then won't that give the impression that this update sucks? My post was in reply to the post that suggested it was ibooks that had problems.
Nothing but negativity gives the wrong impression when in reality it is probably a minority who have the problems.

Sorry if this sounds like I'm on a soap box!

Lenb

evil_santa

Nov 6, 2004, 05:43 AM

My keyboard & usb bluetooth pluged into the keyboard stoped working after restart (no power). The keyboard is pluged into the usb port on the back of an apple 17" ADC display. After a power down it was fine!

edesignuk

Nov 6, 2004, 06:22 AM

PLEASE POST NEGATIVES ONLY! THAT'S THE WHOLE POINT OF THIS.

wordmunger

Nov 6, 2004, 07:35 AM

PLEASE POST NEGATIVES ONLY! THAT'S THE WHOLE POINT OF THIS
Okay, it didn't fix my TiBook Airport reception problem. Not really a negative, but I was hoping for a fix.

I wish MacPolls was still being updated. This would be the perfect time for a poll.

Jovian9

Nov 6, 2004, 11:20 AM

I updated my PB yesterday.....no problems. Today I updated my G5 iMac and when it was at 58% optimization(after downloading via Software update) my iMac crashed. A black transparent rectangular window came up stating that I needed to restart my iMac (and it gave directions how to by holding down the power button). The problem is, it will not restart. It is stuck on the grey restart screen (I let it sit there for over an hour already). This is the first time I've really ever had a problem with a software update via Apple. I always repair permissions prior to and after any installations.

Any ideas?

Westside guy

Nov 6, 2004, 01:12 PM

My ibook is ok :)

Actually, unless the intent of edesignuk was to give the impression that EVERYONE is having problems, why isn't it okay for lenb to point out he had no problems? :D Although lenb it'd be interesting to know if you've got a G3 or G4 iBook (my daughter's is a G4 1GHz).

edesignuk

Nov 6, 2004, 01:16 PM

Actually, unless the intent of edesignuk was to give the impression that EVERYONE is having problems, why isn't it okay for lenb to point out he had no problems? :D
The "intent" of edesignuk is for me (and others) to see the kind of problems that people are having, so that we can decide whether to install or not. Without having to root through the massive "official" release threads looking for problems which is a complete nightmare.

It's fairly obvious that there aren't many reports of problems in here, out of all the members here that must have installed it, so I'm getting tempted...but not just yet.

Chaszmyr

Nov 6, 2004, 01:21 PM

Wow, I wont be updating anytime soon. so many problems. I'll wait to see what happens.

That's the problem with threads like these.. 5-10 people post problems, out of tens of thousands who have downloaded, and so people decide not to download.

edesignuk

Nov 6, 2004, 01:23 PM

That's the problem with threads like these.. 5-10 people post problems, out of tens of thousands who have downloaded, and so people decide not to download.
I see the fact that only "5-10" have posted problems as a good thing. If this thread was 10 pages long already then I'd be worried.

It's important that people do think of the big picture when reading through a thread like this, but it is useful to see what problems people have, and if the same problems keep coming up.

So far, things are looking pretty good IMO.

bousozoku

Nov 6, 2004, 01:32 PM

Really? Where?

Its there for a reason. It doesnt hurt anything.

It's there so you can get out of abnormal situations, not as an alternative to using the Shut Down... menu option.

joser

Nov 6, 2004, 02:01 PM

onstalled 10.3.6 on my pm g5 dual 2.5 had a kernal panic afterwards....and my ext. hdd's will not mount anymore even after reboots and connect and disconnecting....did the same update on my g4 mdd it seems to be running fine... any one having issues on their mac g5 or g4 external hdd's not mounting after update?

johnnyjibbs

Nov 7, 2004, 07:01 AM

If there were major problems, the update would be pulled. I expect that only happens (e.g. 10.2.8) when they got something wrong with their communication with developers.

I wouldn't normally worry too much about updates. But, as people have pointed out already, threads like this have the habbit of shedding light on the few minor horror stories that may arise, and thus creating the false impression that the update is too risky to install.

Still can't get my Gish and Unreal Tournament 2004 demos to launch now though... :(

robbieduncan

Nov 7, 2004, 07:19 AM

Kernel Panic at the end of the install (as reported by others above). I think it occurred during the optimisation stage so no real harm. I plugged in my iPod and it panicked. I think that it might be something to do with hotplugging of devices (bluetooth, firewire or USB) loading 10.3.6 code into a running 10.3.5 system.

Anyway after restart everything seems fine. I might run update-prebindings to ensure that the optimisation was completed...

edesignuk

Nov 7, 2004, 08:57 AM

I might run update-prebindings to ensure that the optimisation was completed...
How do you do that?

Psychic Shopper

Nov 7, 2004, 09:22 AM

I'm sure you get the idea. Any negative feedback on this update please post here :)
Installed 10.36 on my G5 1.6, no problems. It was a 34 meg download. Installed 10.36 on my G4 equipped G3, it was a 14 meg download, the beach ball appeared while "optimising" the install, I had to reboot. The G3 rebooted, I opened up Safari, got on the internet and it crashed. I did repair permissions and the G3 seems to work ok.

robbieduncan

Nov 7, 2004, 10:21 AM

How do you do that?

In the terminal type:
sudo update_prebinding -root /

You will obviously need an administrator password for this. It takes a while (but you get regular feedback so you won't think it's crashed). Should probably repair permissions as well...

robotrenegade

Nov 7, 2004, 11:51 AM

I fixed my problem. I booted down to 10.3 then updated again. Everything is good now.

fjleon

Nov 7, 2004, 12:37 PM

zakee00

Nov 7, 2004, 01:56 PM

i didn't have time to read through the whole thread, so sorry if this is a repeat
since i upgraded to 10.3.6, safari STILL has trouble opening about 40% of web sites that i go to. i cant recall what the error message says exactly, but i think it has something to do with "cannot find server". i click OK, then i just have to press enter and safari finds the server and loads the page like it should have the first time.
firefox dosn't have this problem.

jared_kipe

Nov 7, 2004, 02:08 PM

I had a problem on an emac, it died half way through installling the update, and I had to cold reboot it. Everything was fine, but the software update wouldn't work. Remedy was to download the full 90MB update from the apple website. Works fine now.

MacBandit

Nov 7, 2004, 11:35 PM

In the terminal type:
sudo update_prebinding -root /

You will obviously need an administrator password for this. It takes a while (but you get regular feedback so you won't think it's crashed). Should probably repair permissions as well...

Or you could get a program like Yasu (http://www.versiontracker.com/dyn/moreinfo/macosx/21674) or Onyx (http://www.versiontracker.com/dyn/moreinfo/macosx/20070).

geetoo

Nov 8, 2004, 03:48 AM

My 15" G4 1Ghz 1GB RAM Powerbook Panther crashed at 66% of system optimization. (See-through black window telling me to restart). It wouldn't fully boot and stuck at the Window Login startup.

I tried reinstalling OSX and that was ok (looks so dated though!) and tried the Panther upgrade - it didn't take. As the reinstall copied some my files, the hard drive doesn't have enough free space to reinstall.

So I'm stuck.

The computer can't find the OS and displays the Question Mark.
I can't reinstall as the drive is full
And I don't know how to delete some applications to free up hard drive space. I've tried Apple's Online support but no joy.
My friend gave the single-user prompt a go, but couldn't mount the hard drive (he's the tech guy in my flat)

Can anyone help me?
Thanks,
geetoo

Edit: My friend's going to Firewire me to another machine to delete some files. Hopefully the reinstall won't be a problem this time around. Fingers crossed.

Update: Used the Firewire to mount my Powerbook as a drive on my friend's Powerbook (hold down T when booting on Powerbook to be mounted). Deleted some files to make some room for a reinstall. Reinstalled the OS. Backed my files up. Then downloaded the latest software updates - so far it's working ok.

rdowns

Nov 8, 2004, 05:15 AM

kettle

Nov 8, 2004, 06:27 AM

I applied that tip to enable Graphing, Hexadecimal and Expression mode in the calculator, and after the update, they stopped working, and the basic and advanced only show up if i show the paper log.

Already filed a bug...

I had problems with calculator.
1st launch - really super mini version.
2nd launch - scale ok, no scientific button lables.
3rd launch - everything seems normal.

Also had to force Restart after 100% complete install and optimisation.

ajp

Nov 8, 2004, 07:00 AM

Westside guy

Nov 8, 2004, 10:49 AM

I installed 10.3.6 and now don't have a Finder. Tried 3 installs with no success. With all applications closed I just have the Dock and a blank desktop. I have to open an application (from the Dock) to get the top menu (blue apple/file/edit/view....etc). Have repaired permissions (twice) and tried to reload 10.3.5 using Pathfinder all with no luck. Annoying as I found Finder quite useful!

Can anyone help? Thanks.

Open up Terminal, and try to run Finder from the command line (this should work if you've got Terminal in your dock). The error message you see should help you find the problem.

Edit: Rather than bore people that have read my other posts on this, here's the symptoms I saw, and how I resolved the problem on my daughter's iBook (http://forums.macrumors.com/showpost.php?p=1119553&postcount=4)

edesignuk

Nov 8, 2004, 10:53 AM

I'm starting to think I may hold off on 10.3.6, there seem to be several problems that keep cropping up repeatedly for different people.

damson34

Nov 8, 2004, 01:10 PM

My iBook G3 just went black during optimizing so I restarted and the whole screen was flickering so just backed up and did a clean install with the combo updater instead of the patch this time. Seems to be working alright.

asphalt-proof

Nov 8, 2004, 01:49 PM

My FP iMac froze up about halfway though the optimization process. Rebooted ok. The computer appears to take longer to use coming out of sleep. Also, Safari, which I have NEVER had any difficulties with, seems to run into more wesites that it has difficult with. The only other problem was that I got a iPod Updater message for my 3G iPod. I had already gone through that so tried to exit it, it did not go away, so I though I would do the updater thing. It just froze my iPod and my computer. A reboot for both soved the problem.
Usually I am very cautious about installing updates and wait a week or two. This time I just jumped right in. Kind of regretting it now.
Pete

big_scot_nanny

Nov 8, 2004, 02:30 PM

Downloaded and installed the update on my 17" 1.33ghz powerbook, wasn't really watching what was going on, doing emails at the time, and so started up Starry Night Pro (that is a most buggy piece of software) and the whole shooting match just died. Black screen, no nothing. It was at the optimizing hard drive stage, about 70% through. Would then not reboot, stuck on the blue screen with the mouse pointer.

Spent a couple of hours on the phone with apple tech support and they tried lots of stuff I didn't understand booting in different modes and fsck type stuff, but were stumped. we then got to the 'Have you upgraded the RAM' stage. 'Can you remove the module'.

At that point I told them to get stuffed and as they confirmed the HD was OK but the OS was knackered, and booted from a Carbon Copy Clone I'd made two days before. Erased my powerbook drive and restored.

Ran the update again and it's A-OK this time. No Probs. Glad I'd bought the Firewire drive and downloaded CCC two days earlier though!

Kev

damson34

Nov 8, 2004, 02:56 PM

another gripe is the fact it changes the look fo the LCD color profile. Its darker now and the brushed metal is more brown. I think this happened in .3.5 but I am not sure.

supergod

Nov 8, 2004, 03:09 PM

This is a really small complaint, but on my 1.6ghz powermac after taking the computer out of sleep mode there is a brief delay where the screen first goes back to normal but then pauses and goes into the blue loging screen colour for one or two seconds.

blodwyn

Nov 8, 2004, 07:13 PM

The update went OK on my 12" G4 1.33GHz PB, but I noticed after a while I was getting no sound. Even the noise the F5 key makes when you increase the volume wasn't working.

I rebooted the PB and all is well again.

mcadam

Nov 8, 2004, 07:53 PM

I fixed my problem. I booted down to 10.3 then updated again. Everything is good now.

Here's a stupid question: How do you boot down like that?

A

varmit

Nov 8, 2004, 08:34 PM

ibook and quicksilver powermac updated just fine with no problems. Both had the small 14MB download. But the new iMac 1.6 was another story. It download all the 34MB file but then sat there with the System Updater saying "Locating harddrive" next to the progress bar. That confused the hell out of me, because it just downloaded it, but can't find the harddrive. ????? It sat there for awhile too, and still couldn't find the drive, like 2 hours. Finally after quiting it and trying a few more times, I just downloaded it from the Apple website and it installed just fine. No problems since.

MacBandit

Nov 9, 2004, 12:22 AM

Here's a stupid question: How do you boot down like that?

A

Delete your system by starting up off a second drive or reformatting and then install from the original install disks.

mcadam

Nov 9, 2004, 03:17 AM

Delete your system by starting up off a second drive or reformatting and then install from the original install disks.

Ah, ok... from your tone of voice I was expecting something more sophisticated and less radical, he.... sorry for being naive, but thanks.

And in this case I think I'll update as soon as I have made a new clone of my harddrive...

- or what do you think edesignuk? when will you raise the green flag for us? ;)

A

edesignuk

Nov 9, 2004, 03:36 AM

- or what do you think edesignuk? when will you raise the green flag for us? ;) heh, don't pay any attention to me :)

At the moment, I'm holding off, I'm seeing far to many reports of freezing during the update, and that ain't good. My Mac is workig fine, I don't need the update, so I'll live without it for now.

Bob21

Nov 9, 2004, 06:35 AM

I'm starting to think I may hold off on 10.3.6, there seem to be several problems that keep cropping up repeatedly for different people.

Yeah, me too :p

There's quite a few people having problems after the update on the Apple Discussion boards, especially with external Firewire drives not re-mounting.

bousozoku

Nov 10, 2004, 03:54 PM

It's been a few days since installing the update and I am noticing a problem. Virtual Memory has not released any of the inactive memory and I'm current at around 64 MB free out of 1.5 GB. System response is still quick but I'm concerned.

protool1

Nov 11, 2004, 02:03 AM

#1 piss me off. Sherlock is broken. Will not even open.

#2 Safari, while i am pleased that this update fixed an akward javascript problem that caused safari to crash, even worse is now safari is unable to login to apache realm protected sites, just hangs and leaves safari unusable, you have to close safari down and then reopen to get it working again. No biggie, firefox 1.0 is good.

I think that both of these issues actually have to do with the webkit frameworks that were updated in 10.3.6 - major problems though.

ajp

Nov 11, 2004, 04:48 AM

mad jew

Nov 18, 2004, 11:17 PM

Can't get smb connections any longer. It just crashes the finder.

MacBandit

Nov 19, 2004, 12:15 AM

For those of you with problems could you please give details on how long it's been since a clean system install. Also if you repaired permissions and/or wiped caches prior to installing the updated.

Westside guy

Nov 19, 2004, 12:33 AM

Westsideguy. Thanks for the info. Sounds like this could be the solution. I found the file (using Pathfinder) but have no idea what a zero length file is or how to tell. Tried to delete the file instead, but can't, even though I changed permissions from Root & Wheel. Also tried a new download of 10.3.6 from the Mac site as you did but still no joy. Might have to reload Panther and start again but I really have better things to do with my time!!

Thanks again for the help.

By "zero length file" I just meant an empty file - when you check the length from the command line using "ls -al" the size of the file is 0. Basically everything I was doing was from the command line, including using scp to copy the "good" quicktime file over to replace the zero length one on the iBook.

I don't know if I was clear on this (or if you are even running into the same problem); but when I re-downloaded the full 90+MB update, I couldn't mount it on the problem iBook because disk images wouldn't mount. So I mounted it (double-clicked the .dmg file) on my powerbook, and then took the .pkg file that was in there and copied that over to the iBook using the "Public" folder. I was able to run that - but of course that was after I'd manually fixed the Finder problem. Probably none of that will work until you get Finder running. :mad:

ghostee

Nov 19, 2004, 06:33 PM

My problem is with network shares. I connect to the network share as usual, and as I click the desktop icon to navigate into it, usually within the first to second folder, the window closes, the finder and network share drive icons disappear from the desktop for a second, and then reappear.

Very odd, and annoying when you need to save your schoolwork to a network share to print it (havn't gotten my iBook to stop printing jiberish to the Laserjet on the Windows box).

mustang_dvs

Nov 26, 2004, 03:40 PM

My little G4 Cube server apparently doesn't like 10.3.6 Sever.

My initial 10.3.5->10.3.6 update left it so unstable that it would barely get to the login screen before it would crash. After a combo update and a bunch of repaired permissions, it lasted 3 days before it went down again... (Unfortunately, I'm not around to fix it, so I'm stuck caching my mail for the weekend.)

Oddly, my internal server (another G4 cube) is running fine. That probably narrows it down to mySQL or Cyrus/Postfix as the culprit.

(I really wish I'd set up a co-location server.)