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View Full Version : Removing iTunes personal info from a dead ATV




ndurantz
Jul 22, 2010, 01:18 PM
I had my ATV die on me and was planning to replace the hard drive to fix it. Once I got into the machine, I hooked up the HD to my computer and it looked just fine so my conclusion was it is NOT the hard drive. I bought a new ATV and am wanting to sell the old one, but am concerned about the purchaser getting my iTunes account info off the hard drive.

Does anyone know how to remove that info without wiping out the HD? I know a HD without the ATV information reders the ATV pretty much useless. Would love any input. Thanks!



Intell
Jul 22, 2010, 01:22 PM
I think the most the Apple TV's hard drive keeps is your media and your account user name. Not your password. If you still want to erase it I would suggest putting it in the new working ATV and restoring it.

ndurantz
Jul 22, 2010, 02:22 PM
I think the most the Apple TV's hard drive keeps is your media and your account user name. Not your password. If you still want to erase it I would suggest putting it in the new working ATV and restoring it.

That's a good idea. Never thought of that cause cracking into the things is such a pain. I guess it would probably take someone that knows what their doing to put all the info to use in a way that would result in identify theft or something. I appreciate the input!

roidy
Jul 22, 2010, 03:11 PM
If you've set your ATV to remember your password then the password is stored on the ATV's hard drive (in an encrypted form) and in theory if the new owner gets it working they would then be able to purchase from your account.

I know a HD without the ATV information reders the ATV pretty much useless.

Well an ATV that doesn't work also renders it pretty much useless:D If you do want to sell it with the hard drive and are worried about your account information then just change your iTunes password.

roidy
Jul 22, 2010, 03:21 PM
If you still want to erase it I would suggest putting it in the new working ATV and restoring it.

And completely voiding the warrenty on the new ATV in the process, fantastic idea:eek:

photographypro
Jul 22, 2010, 03:30 PM
Does anyone know how to remove that info without wiping out the HD? I know a HD without the ATV information reders the ATV pretty much useless. Would love any input. Thanks!

I BELIEVE that the Apple TV relies on separate firmware to boot up the hard drive. I have heard of people replacing their hard drives in Apple TV's, so I think erasing the hard drive, writing zeros all over it, and then putting it back in the ATV should work fine.

Have you posted this on Apple's forums? You might find your answer there.

I LOVE my Apple TV, although streaming Netflix would make it perfect, but I don't see that happening. That would hurt Apple's rental sales. :cool:

roidy
Jul 22, 2010, 03:36 PM
I BELIEVE that the Apple TV relies on separate firmware to boot up the hard drive. I have heard of people replacing their hard drives in Apple TV's, so I think erasing the hard drive, writing zeros all over it, and then putting it back in the ATV should work fine.

No the ATV wont boot without an OS on the drive. Thats why when people replace there hard drives they have to take an image of the original to restore onto the new drive.

dynaflash
Jul 22, 2010, 05:33 PM
I would think a Factory Restore and then shut down before putting anything in would do it. Basically Restore it then unplug it right after it boots back up, before you even pick your language.

Intell
Jul 22, 2010, 11:37 PM
I would think a Factory Restore and then shut down before putting anything in would do it. Basically Restore it then unplug it right after it boots back up, before you even pick your language.

That would work if the old Apple TV still worked.

Cave Man
Jul 22, 2010, 11:54 PM
Just reconnect it to your Mac and use Disk Utility to zero out the drive.