Replacement iMac 27 2012???

[Trojans]

My original iMac 27 has a high pitched noise issue, so I called Apple and they agreed to replace for me. Currently, the replacement iMac is on its way and scheduled to be delivered the day after Christmas.

I have to say Apple customer service is really superior. They put me on top of list and also use fastest shipping option available for the replacement.

I will post more detail when I receive the replacement.

 

[larzy]

That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February.

 

[2bcool2]

That's really good service. When did you call to get the replacement and where are you located? I called Thursday because my new 27 is noisy as well but the replacement is not due until late January / early February.

same noise problem, me too .. january maybe ? but expected as its xmas time lol

 

[iThomas159]

I have the same problem with my iMac 2012, too.
I also called Apple and mine will be picked up by DHL tomorrow.
When it arrives at Apple, they will send me a new one!

 

[edry.hilario]

I have the same problem with my iMac 2012, too.
I also called Apple and mine will be picked up by DHL tomorrow.
When it arrives at Apple, they will send me a new one!

some noise problems with mine too it sounds like a refrigerator lol, they said theyd would put me on top the list too and will send me a replacement however i get to keep the one im currently using till the new comes in... i check on my apple account and my order says processing hopefully we wont have to wait really long to get our replacements.

 

[Spink10]

wow - this must be a wide spread issue.

 

[iWaiting]

Goody that will mean plenty of refurbs