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sfxguy

macrumors regular
Original poster
Oct 14, 2011
121
3
Los Angeles
I am running Parallels 8 on a MacbookPro Retina.

I Updated Windows 7 pro to Windows 8 pro, and after everything went through and was working.

Upon re-booting, the keyboard has stopped working at the login screen.
I have tried clicking on "ease of access" and the onscreen keyboard and the message "Could not start on screen keyboard" pops up ever so quickly then goes away.

I found this thread:
https://discussions.apple.com/thread/4237866?start=30&tstart=0

With the same issue, but it does not have a solution unless you are running bootcamp.

(Logging into the command prompt and changing the keyagent file doesn't do anything.)

Has anyone else had this happen or know a fix?

Thanks.
 

sfxguy

macrumors regular
Original poster
Oct 14, 2011
121
3
Los Angeles
...and Parallels tech support response is to un-install and re-install Parallels.

This seems like a very generic response.
 
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