My prediction is similar to others we've seen. They'll say something like this:
I would be more than satisfied with a response like this, although the $50 gift card is probably a tad optimistic (but recall for precedent the credit to existing iPhone users when the price dropped suddenly). And I bet they don't say word one about the proximity sensor issue, or the white iPhone 4.
The iPhone 4 has been our most popular product ever. We've been excited and humbled by unprecedented sales volume of the past few weeks. It's been our biggest Apple launch ever. Millions of people are loving their iPhone 4's. Retina etc. Awesome.
We've made incredible improvements in the RF design of this device. Here are some examples of press coverage describing the iPhone 4's ability to hold onto calls in what used to be dead spots.
We understand that there have been reports of some people experiencing reception problems when the iPhone 4 is handled in a particular way. We agree that appearance of these problems is related to the "innovative" external antenna design, but this issue has been exacerbated by an error we made in how we display the bars in iOS. [Reference what was learned from Anandtech's analysis.]
We are extremely confident in the overall design of the product. So much so that today we're announcing that anyone who buys an iPhone 4 during its first 6 months can return it--no questions asked--within 30 days of purchase, with no restocking fee, regardless of which authorized reseller you bought it from. This includes the 1.7 million people who bought an iPhone 4 on launch day. We're confident you will love your iPhone.
In addition, next week we will release a software update that will (among other enhancements) do two things. 1) It will make our signal display more accurate, and 2) it will include an update to the radio equipment in the iPhone that will make it more effective at maximizing signal strength even when the two antennas are bridged by your hand.
Finally, anyone who has already bought an iPhone 4 will receive a $50 Apple Store gift card with our compliments. If you would prefer to make sure the two external antennas are never bridged by the way you hold your iPhone, you can buy a bumper or another case on us. If you don't feel you need a case for your iPhone (or if you already bought one) we hope you enjoy whatever you buy with the card.
That's all we have to announce for today. Thanks for coming. And screw Jason Chen. And also those dirtbags at Consumer Reports.
We've made incredible improvements in the RF design of this device. Here are some examples of press coverage describing the iPhone 4's ability to hold onto calls in what used to be dead spots.
We understand that there have been reports of some people experiencing reception problems when the iPhone 4 is handled in a particular way. We agree that appearance of these problems is related to the "innovative" external antenna design, but this issue has been exacerbated by an error we made in how we display the bars in iOS. [Reference what was learned from Anandtech's analysis.]
We are extremely confident in the overall design of the product. So much so that today we're announcing that anyone who buys an iPhone 4 during its first 6 months can return it--no questions asked--within 30 days of purchase, with no restocking fee, regardless of which authorized reseller you bought it from. This includes the 1.7 million people who bought an iPhone 4 on launch day. We're confident you will love your iPhone.
In addition, next week we will release a software update that will (among other enhancements) do two things. 1) It will make our signal display more accurate, and 2) it will include an update to the radio equipment in the iPhone that will make it more effective at maximizing signal strength even when the two antennas are bridged by your hand.
Finally, anyone who has already bought an iPhone 4 will receive a $50 Apple Store gift card with our compliments. If you would prefer to make sure the two external antennas are never bridged by the way you hold your iPhone, you can buy a bumper or another case on us. If you don't feel you need a case for your iPhone (or if you already bought one) we hope you enjoy whatever you buy with the card.
That's all we have to announce for today. Thanks for coming. And screw Jason Chen. And also those dirtbags at Consumer Reports.
I would be more than satisfied with a response like this, although the $50 gift card is probably a tad optimistic (but recall for precedent the credit to existing iPhone users when the price dropped suddenly). And I bet they don't say word one about the proximity sensor issue, or the white iPhone 4.
