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lukekarts

macrumors regular
Mar 16, 2009
155
0
screenshot20111012at201.png


Internal error occurred.
 

WizardHunt

macrumors 68000
May 11, 2007
1,694
38
Las Vegas, Nevada USA
I did the update for my iPad 2 with no problems took about 1 hour or less. However I am doing my iPhone 4 and it downloaded the software backed up my iPhone and then it came up with a error box :

The iPhone could not be restored. An internal error occurred.

Anyone get their's to work after they rec'd the error? Has anyone called Apple or can you even get through?
 

toffa813

macrumors regular
May 10, 2007
139
6
ATX
Same error here. Tried restarting my MBP, my iPhone 4, and iTunes, and nothing worked. Roommate has the same problem. I have class soon and I want it to work :mad:
 

iggypod

macrumors 6502a
Jun 23, 2010
723
73
One of our iphone4s upgraded with no issues at all. Just started our iPad 2 and can't get past this internal error.

Patience. :eek:
 

MacNut

macrumors Core
Jan 4, 2002
22,995
9,973
CT
MY 3GS is having the same warning. Something most likely is corrupted in the download.
 

dwarnecke11

macrumors 6502
Nov 29, 2009
354
0
iPod touch 4th gen - same issue. I restored my iPod and told it NOT to backup first and voila. Fixed. Apparently it made a valid backup right after downloading iOS 5 that I was able to restore later.
 

bembol

macrumors 65816
Jul 29, 2006
1,058
51
My guess is there are too many doing it

Try later I say

+1

TBH, I only have the 4G touch 64GB. Picked it up today. Don't know why I'm in a rush to upgrade, don't exactly need the new features. LOL

It's annoying, hate to say it. I don't expect this from Apple.


BTW, iTunes was upgraded yesterday. Just did OSX (Lion) and restarted my iMac and still no luck. I'll wait later tonight.
 

Hawksberry

macrumors newbie
Oct 12, 2011
6
0
AppleCare

Just got off the phone with AppleCare. They said their network is overloaded. The errors is not on our end.
 

asleep

macrumors 68040
Sep 26, 2007
3,686
1,574
It seems like my iTunes is not re-downloading iOS5 when I try again ( and it fails )...

I wonder if my first iOS5 download was corrupted & needs to be re-downloaded/over-written???
 

zbro90

macrumors newbie
Aug 1, 2011
10
0
Where does iTunes keep the iOS 5 download? i want to delete and try to redownload it.
 

icyfire

macrumors 6502
Original poster
Jan 6, 2010
288
7
I think I found a workaround. Instead of just hitting restore or update in iTunes, press option and click restore. Then navigate to your .ipsw file which should be located in (your user name)/Library/iTunes/iPhone Software Updates. I did this and it now is updating.
 

MCKENNATECH

macrumors newbie
Oct 11, 2011
18
2
Spoke to apple care

They are aware of the problem, and hard at working getting it fixed. This always happens with new software updates to some people simply because of a mass overload of the system.
 
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