I recently took a major plunge... after 13 years of being a Mac Addict, with years of Mac Classics, Performas, iMacs, (CRT, flat panel) and Powerbooks (3400, G3, G4)--all-in-one machines-- I finally took the plunge and purchased a dual-processor G5 PowerMac (2.7s). I also got myself the 30" monitor and upgraded graphics cards and harddrive. I was on a trip and my wife notifies me that there are "annoyingly gigantic boxes" arriving via Fedex.
I get home, kiss my wife, rub my three dogs' heads and then proceed to unwrap my baby... The monitor looks awesome and seems bigger on my desk than when I saw it at the Apple Store. The shimmering aluminum on the G5 looked awesome. I opened it up and stared at the amazing innards of this beast of a machine. Unfortunately, my awe and amazement would be shortlived. When I finally turned on the computer, it proceeded to Kernal Panic and simply froze. It would not start up. The SuperDrive was jammed shut so I couldn't even get the hardware test disk in.
My euphoria turned to frustration but the trusty folks at Apple told me it would be replaced immediately. I sent it back, checking FedEx every hour on the hour to see if it had been received yet by Apple... as they said they would release the new one once they get the old one. Finally, they receive it. They say, the new one is "being configured" (or in manufacturing as they like to say). I am given a new sales order number. Being the OCD apple addict that I am, I am checking Order Status twice an hour to see if anything changes. I notice that it says "shipping no later than 6/3". I speak to numerous Apple employees. They say it should ship in the next few days. Finally, I speak to a supervisor and he sheepishly tells me there is a delay. It is probably in one of the "made-to-order" components, because the system ships in 2-3 bus days without any customized parts.
I am thinking, screw the graphics card and the hard drive, I want my PM G4 2.7 Liquid-cooled Mac of Love!! But, I paid for it already. They say they are looking into sending me the add-ons separately. We'll see.
At any rate, I feel like the powers that be are conspiring to prevent me from ever getting my cherished dream machine. Any advice, people, other than "get a life," would be greatly appreciated.
I get home, kiss my wife, rub my three dogs' heads and then proceed to unwrap my baby... The monitor looks awesome and seems bigger on my desk than when I saw it at the Apple Store. The shimmering aluminum on the G5 looked awesome. I opened it up and stared at the amazing innards of this beast of a machine. Unfortunately, my awe and amazement would be shortlived. When I finally turned on the computer, it proceeded to Kernal Panic and simply froze. It would not start up. The SuperDrive was jammed shut so I couldn't even get the hardware test disk in.
My euphoria turned to frustration but the trusty folks at Apple told me it would be replaced immediately. I sent it back, checking FedEx every hour on the hour to see if it had been received yet by Apple... as they said they would release the new one once they get the old one. Finally, they receive it. They say, the new one is "being configured" (or in manufacturing as they like to say). I am given a new sales order number. Being the OCD apple addict that I am, I am checking Order Status twice an hour to see if anything changes. I notice that it says "shipping no later than 6/3". I speak to numerous Apple employees. They say it should ship in the next few days. Finally, I speak to a supervisor and he sheepishly tells me there is a delay. It is probably in one of the "made-to-order" components, because the system ships in 2-3 bus days without any customized parts.
I am thinking, screw the graphics card and the hard drive, I want my PM G4 2.7 Liquid-cooled Mac of Love!! But, I paid for it already. They say they are looking into sending me the add-ons separately. We'll see.
At any rate, I feel like the powers that be are conspiring to prevent me from ever getting my cherished dream machine. Any advice, people, other than "get a life," would be greatly appreciated.
