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SquareTrade Service Agreement Summary
HOW LONG OUR COVERAGE LASTS:
If your item is NEW, this Service Agreement begins on the day you purchased the item, and lasts for the number of years you choose at purchase time.
If your item is USED/REFURBISHED, this Service Agreement begins on the 46th day after your item purchase or after your manufacturer's warranty expires, whichever is longer. The agreement also lasts for the number of years you choose at purchase time.
WHAT WE COVER:
Our standard Care Plan covers Mechanical and Electrical Failures that occur during normal use. Examples include hard drive failures, stuck cell phone keypads, and digital camera sensor failures. Your item is covered your item for up to its full replacement cost, excluding tax & shipping.
ABOUT ACCIDENTAL DAMAGE FROM HANDLING (ADH) COVERAGE:
If you purchase Accidental Damage from Handling (ADH) Coverage, the Care Plan includes damage from item drops, liquid spills, or other accidental damage.
If you purchase your Care Plan the same day as the item, your ADH coverage begins one (1) day after your Care Plan purchase.
ADH does not cover willful damage, negligent use, theft, or loss.
HOW OUR COVERAGE WORKS:
For items covered by a Manufacturer’s warranty:
First, we’ll locate the manufacturer’s contact information to help you file a claim.
If the manufacturer replaces or repairs your item, we’ll cover the repaired or replaced item.
If the manufacturer refuses to honor their warranty because they consider your item purchased from an unauthorized retailer, we’ll still cover you.
If we Repair your item:
For shippable items, we send you a pre-paid shipping label.
For Laptops and TVs under 37 inches, we mail you a shipping kit so that your item arrives safely for service. (Laptops receive express shipping to and from our depot.)
Once we receive your item, we repair it within 5 days and then ship it back to you.
Does not cover theft .. However you can get it all online without having to treck to or call AppleCare, which is a pain.