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jeffEngland

macrumors newbie
Original poster
Jul 10, 2007
5
0
Hi just wondering if anyone else has had their apple tv freeze. I've been using mine for about a month now without any problems, now the entire thing does not work!

I've unplugged the unit multiple times, but everytime it loads it just stays on the navigation, I cannot navigate through the menus! and the remote is not dead because each time I press the remote the light on the apple TV changes from white to red/orange.

It's very annoying and I hope I don't have to bring it back.

Any help would be great
Jeff
 

Jeff Hall

macrumors regular
Apr 10, 2006
100
0
Did you call the Apple support line yet? Maybe the have a reset procedure that can be done over the phone.
 

frankiepdx

macrumors regular
Dec 28, 2007
133
0
Portland OR
I had the exact same thing happen last night. It happened right after I updated iTunes on one of my streaming Windows computers. I thought that was it until I saw your post. BUT, the unplugging did fix it.

I was watching a TV show that I was streaming and it froze. Then soon after I saw nothing but the navigation menu that just led to black from whichever choice I made. Hope it doesn't happen again because I bought this used with no warranty.
 
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