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Macbook Air - problem with system hang

H

Hanni46

macrumors newbie
Original poster
Nov 23, 2010
6
0
I've got a big problem with my macbook air.

Sometimes when I am using my mac the system totally hang.
I can't move cursor and keyboard. Only button which works is 'power button'.

System is Snow Leopard and it's after install.

I hope that you will help me.

Jacob
 
Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
 
KPOM said:
Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
Click to expand...

It's not when after opening from sleep.
This state is often when I use my computer. I see that often when I am using Safari and it really makes me angry.

My computer is:
-Macbook Air 1st generation.
-Snow Leopard system.

Hope you will help me.
:confused:
 
The latest release of Safari is a little unstable at times and some of us have reported crashes or system freezes. Are you playing Flash videos? Flash also crashes a lot. I'd suggest going into Disk Utilities and try Repair Permissions. Also, do a search on Apple's website for how to reset the SMC and PRAM. They might not do anything but they won't hurt and might help.
 
Hanni46 said:
It's not when after opening from sleep.
This state is often when I use my computer. I see that often when I am using Safari and it really makes me angry.

My computer is:
-Macbook Air 1st generation.
-Snow Leopard system.

Hope you will help me.
:confused:
Click to expand...

If you wait for 5-10 minutes after the hang, does it turn into a kernel panic?

Do you sometime have a hard time booting into OS X? Was the boot sometime long?

You may have a faulty SSD like I did, the only resolution is to take it to the Apple store and have it replaced.
 
KPOM said:
Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
Click to expand...

I was having this problem big time this weekend. so you got yours replaced?
 
I have reset SMC and NVRAM but it didn't help.

I don't know what to do.

This problem really annoys me.
And this system is fresh after reinstall.
 
einmusiker said:
I was having this problem big time this weekend. so you got yours replaced?
Click to expand...

Yes, it was happening all the time with the first one I received, so I set up an appointment at the Genius Bar and they replaced it on the spot.
 
Hanni46 said:
I have reset SMC and NVRAM but it didn't help.

I don't know what to do.

This problem really annoys me.
And this system is fresh after reinstall.
Click to expand...

Go replace it at the Apple Store, I did and I haven’t had a system hang in a week and trust me, I abused the hell out of it.
 
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