If i first had a black iPhone 5 and then i exchanged it for a white one hoping it wouldn't be scratched out of the box what options do i have left? I already exchanged from Verizon and they have a one return/exchange policy. Will apple help me replace for a new device if i explain to them my problem?
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Scuffed iPhone Question
- Thread starter applefanboy5
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No matter where you bought your iphone its still covered by Apples 1 year applecare warranty.
And yes you can bring it to them and have it replaced if they approve it for cosmetic defects.
And yes you can bring it to them and have it replaced if they approve it for cosmetic defects.
If you swap it out at apple, you'll probably get one in a white box and most likely its a reconditioned phone.
It's anodized, meaning the back is fairly scratch resistant on both models. It's the edges of the phone by the screen that chip and scuff easily, and you'll see the silver color coming through on the black version. Both the back and the screen are fairly scratch-proof.
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Yes Apple will swap it out for a refurbished. Sounds like OP is wanting a brand new device.
They all want a brand new one.
99% of them cant tell the difference anyway
Lol yup! If they want new just return if they are in the return window and buy a new one.