Go Back   MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old Mar 1, 2012, 11:04 AM   #1
MacRumors
macrumors bot
 
Join Date: Apr 2001
AT&T Revamps Throttling Policy, Only Slows Unlimited Users above 3GB/Month






AT&T is retooling its throttling policy with regards to users with unlimited data plans, originally implemented last year. Instead of throttling customers on a case-by-case basis, users are going to be slowed after a fixed amount of data usage each month.

3G/HSPA+ users with unlimited data plans will be slowed after 3GB of data usage, while 4G/LTE users will be slowed after 5GB each month. AT&T spokesperson Seth Bloom gave MacRumors this statement:
Quote:
With mobile data usage continuing to skyrocket and the availability of spectrum scarce, AT&T, like other wireless companies, manages its network in the most fair way possible so that we can provide the best possible mobile broadband experience for all our customers.

How we're managing the network only affects a small minority of the heaviest smartphone data users still on unlimited plans. Put another way, this does not impact more than 95 percent of our smartphone customers.

Even with reduced data speeds, these customers will still be able to email and surf the web, and continue to use an unlimited amount of data each month.

The reason reduced speeds only apply to unlimited smartphone customers is because their data usage is significantly higher than those on tiered plans. For example, in January, the top 5 percent of our unlimited data plan customers used an average of over 50 percent more data than the top 5 percent of customers on tiered plans.

Because spectrum is limited and data usage continues to soar, we manage our network this way to be as fair as possible and so we can provide the best possible mobile broadband experience to everyone.
We encourage all of our customers to use Wi-Fi whenever possible - especially when watching video, which is the most data-intensive activity.
AT&T has set up a special website focused on the changes. An extremely heavy user in California recently took AT&T to small claims court over the throttling of his "unlimited" data plan and won a $850 judgement.

Some users had reported getting throttled after as little as 1.5 or 2GB of monthly usage, so the bump to 3GB is a significant increase for them. It also offers the same amount of full-speed data usage, for the same price, as the current metered offering. Both the old "unlimited" data plan and the current 3GB data plan cost $30/month.

Other users have recently reported seeing more usable data speeds after being throttled, allowing them to email and surf the web at a more reasonable speed than was originally being provided.

Article Link: AT&T Revamps Throttling Policy, Only Slows Unlimited Users above 3GB/Month
MacRumors is offline   2 Reply With Quote
Old Mar 1, 2012, 11:06 AM   #2
troop231
macrumors 601
 
troop231's Avatar
 
Join Date: Jan 2010
ATT really just needs to focus on expanding their network, 2013 full LTE rollout can't come soon enough!
troop231 is offline   16 Reply With Quote
Old Mar 1, 2012, 11:08 AM   #3
Optheduim
macrumors member
 
Join Date: Jun 2011
Location: Westchester, NY
As an unlimited user I still find that annoying. yeah 3gb is the same price as unlimited, but I have unlimited. At least treat me with the respect of a little bit of a perk... throttle at 3.25gb just to honor the title of 'unlimited'!
__________________
...And did I mention I'm a HUGE Republican??
Optheduim is offline   35 Reply With Quote
Old Mar 1, 2012, 11:09 AM   #4
sevimli
macrumors 6502a
 
Join Date: Jun 2007
Then charge us less!
sevimli is offline   28 Reply With Quote
Old Mar 1, 2012, 11:10 AM   #5
Ant.honey
macrumors regular
 
Join Date: Oct 2008
Location: New York City
Unlimited is just that, unlimited. I will sue for any throttling at all. The company is bad enough without trying to pull this crap.
__________________
I can't wait until there is an IQ and common sense test made mandatory prior to the purchase of an Apple product.
Ant.honey is offline   31 Reply With Quote
Old Mar 1, 2012, 11:10 AM   #6
srxtr
macrumors 6502a
 
Join Date: Jul 2010
Better
srxtr is offline   4 Reply With Quote
Old Mar 1, 2012, 11:12 AM   #7
slu
macrumors 68000
 
slu's Avatar
 
Join Date: Sep 2004
Location: Buffalo
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Fine. But this still gives me no reason to switch to a tiered plan since it costs the same. It does give a reason to switch to sprint though.
__________________
MacMini 2.3 GHz i7 / Nexus 4 / iPod classic 160 GB / iPad 2 / Nexus 7 / AppleTV2&3
slu is offline   29 Reply With Quote
Old Mar 1, 2012, 11:12 AM   #8
iPhD
macrumors member
 
Join Date: Jun 2007
"Some users have recently reported seeing more usable data speeds after being throttled, allowing them to email and surf the web at a more reasonable speed than was originally being provided."

What does that even mean? After the individual user's speed was throttled he had a better surfing experience because it was slower? That seems strange.
iPhD is offline   11 Reply With Quote
Old Mar 1, 2012, 11:13 AM   #9
skellener
macrumors 65816
 
skellener's Avatar
 
Join Date: Jun 2003
Location: So. Cal.
Quote:
AT&T Revamps Throttling Policy, Only Slows Unlimited Users above 3GB/Month
What is this, an SNL skit?
__________________
2013 nMP iPhone 5 S⃣ iPad 2
skellener is offline   23 Reply With Quote
Old Mar 1, 2012, 11:13 AM   #10
Eduardo1971
macrumors 65816
 
Eduardo1971's Avatar
 
Join Date: Jun 2006
Location: Lost Angeles, Ca. usa
As someone who has been with Cingular/AT&T since 1999; I must say I continue to be consistently disappointed by AT&T...
__________________
Mid-2011 27 inch, 3.4 Ghz, 12GB RAM, i7 iMac
Fight On!
Eduardo1971 is offline   40 Reply With Quote
Old Mar 1, 2012, 11:14 AM   #11
WildCowboy
Administrator/Editor
 
WildCowboy's Avatar
 
Join Date: Jan 2005
Quote:
Originally Posted by iPhD View Post
"Some users have recently reported seeing more usable data speeds after being throttled, allowing them to email and surf the web at a more reasonable speed than was originally being provided."

What does that even mean? After the individual user's speed was throttled he had a better surfing experience because it was slower? That seems strange.
The "throttled" speed seems to be a bit higher than it used to be. Before it was almost unusable when throttled. Now it's just bad...usable, but bad.

Neither compares to the unthrottled 3G speeds.
WildCowboy is offline   10 Reply With Quote
Old Mar 1, 2012, 11:15 AM   #12
ghostalker
macrumors newbie
 
Join Date: Nov 2008
"Put another way, this does not impact more than 95 percent of our smartphone customers."

Do you think they meant for it to come out that way?
ghostalker is offline   10 Reply With Quote
Old Mar 1, 2012, 11:16 AM   #13
SkyBell
macrumors 603
 
SkyBell's Avatar
 
Join Date: Sep 2006
Location: Texas, unfortunately.
Quote:
Originally Posted by iPhD View Post
"Some users have recently reported seeing more usable data speeds after being throttled, allowing them to email and surf the web at a more reasonable speed than was originally being provided."

What does that even mean? After the individual user's speed was throttled he had a better surfing experience because it was slower? That seems strange.
I would suppose it means the slowdown after being throttled isn't as bad as it once was.
__________________
MR's PowerPC Fangirl
eMac 1.42 GHz G4 - 10.5.8
12" PowerBook G4 1.5 GHz - 10.4.11
Blueberry iBook G3, Apple IIc
SkyBell is offline   3 Reply With Quote
Old Mar 1, 2012, 11:17 AM   #14
Yodalogger
macrumors newbie
 
Join Date: Oct 2005
Location: Madison, WI
So I can keep my unlimited plan and get throttled or switch to tiered plan pay extra for non-throttled overage data.

How about I give you the finger and switch. I didn't see that on the special website outlining my options.
__________________
The old Lie: Dulce et decorum est
Pro patria mori.
Yodalogger is offline   20 Reply With Quote
Old Mar 1, 2012, 11:17 AM   #15
Epic Xbox Revie
macrumors 6502a
 
Epic Xbox Revie's Avatar
 
Join Date: Jun 2010
Location: St. Louis, Mo
It should be some value above 3GB, what's the advantage of unlimited except having dreadfully slow speeds after 3GB. Make it 3.25/3.5 or 4 or something..
__________________
Retina MacBook Pro 13", iPhone S, iPad Mini w/Retina
Epic Xbox Revie is offline   1 Reply With Quote
Old Mar 1, 2012, 11:17 AM   #16
Wxturtle
macrumors newbie
 
Join Date: Jan 2009
AT&T's official solution. Option #3.

If you are getting throttled at 3 GB on your unlimited plan, you can choose to switch to our tiered 3 GB data plan.

This will cost you exactly the same, but instead of throttling you, we'll just charge you overage fees!

LOL.
Wxturtle is offline   37 Reply With Quote
Old Mar 1, 2012, 11:18 AM   #17
Andronicus
macrumors 6502a
 
Join Date: Apr 2008
Step in the right direction...

"Other users have recently reported seeing more usable data speeds after being throttled, allowing them to email and surf the web at a more reasonable speed than was originally being provided."

I have noticed this too. I'm throttled every month and it used to be once I was throttled I was only getting 0.11Mbps down, but now I'm noticing when I'm throttled I get around .22Mbps.
__________________
Apple fanboys have always devoted equal parts of their mind to genuine reasons to praise their chosen corporation, and to blindly ignoring its faults.
Tim Barribeau, The Sydney Morning Herald
Andronicus is offline   3 Reply With Quote
Old Mar 1, 2012, 11:18 AM   #18
skellener
macrumors 65816
 
skellener's Avatar
 
Join Date: Jun 2003
Location: So. Cal.
How long will this abusive relationship go on?
__________________
2013 nMP iPhone 5 S⃣ iPad 2
skellener is offline   11 Reply With Quote
Old Mar 1, 2012, 11:18 AM   #19
spiderman0616
macrumors 65816
 
Join Date: Aug 2010
How convenient:

They're making it appear that they're relaxing their throttling policy, but really they're just changing it to match the currently available data plan. I don't think you can get the 2 GB data plan anymore, so they're just reflecting that change.

What a bunch of crooks.
__________________
iPhone 5 16 GB black, iPhone 5 16 GB white, iPad Air 32 GB Verizon, 16 GB iPad Mini White, Airport Extreme, iPod Classic 120 GB, Macbook, 3rd Gen Apple TV, 2012 Mac Mini
spiderman0616 is offline   7 Reply With Quote
Old Mar 1, 2012, 11:19 AM   #20
Ryth
macrumors 65816
 
Join Date: Apr 2011
I wish Apple would take some of that billions and just buy their own wireless spectrum....
Ryth is offline   29 Reply With Quote
Old Mar 1, 2012, 11:19 AM   #21
ftaok
macrumors 601
 
Join Date: Jan 2002
Location: East Coast
Throttling at 3GB/mo for 3G/HSPA+ users and 5GB/mo for 4G/LTE users seems like a bit of an F-U for iPhone users. Since most AT&T smartphone users are iPhone users and all iPhones are on 3G (or slower).
__________________
Flickr
ftaok is offline   1 Reply With Quote
Old Mar 1, 2012, 11:20 AM   #22
claygreenberg
macrumors member
 
Join Date: Feb 2009
Quote:
Originally Posted by ghostalker View Post
"Put another way, this does not impact more than 95 percent of our smartphone customers."

Do you think they meant for it to come out that way?
Yeah, either Seth Bloom is an idiot who needs to take a writing course, or that was a very deliberate move to phrase something in an ambiguous fashion. The most natural way to interpret that sentence is: "At most, this impacts 95 percent of our smartphone customers." What he should have said (if he wanted to be clear and trustworthy: "Put another way, this impacts no more than 5 percent of our customers."
claygreenberg is offline   2 Reply With Quote
Old Mar 1, 2012, 11:23 AM   #23
HelveticaRoman
macrumors 6502
 
Join Date: Jun 2011
If their definition of unlimited is spelt "unlimited", can't we use the same elastic interpretation for "Total amount" when we pay their bills.
HelveticaRoman is offline   14 Reply With Quote
Old Mar 1, 2012, 11:24 AM   #24
dokujaryu
macrumors 6502
 
Join Date: May 2011
Location: Irvine, California
I mean, it was pretty obvious they were going to do this. What was it, around 50% of iPhone / iPad users are unlimited?


Attention AT&T unlimited customers! You will be throttled!
__________________
iPhone 6+ 64GB | Ordered Friday @3PM on website w/ Jump Overnight Shipping | Delivered 9/26/2014
2014 rMBP 2.5 | i7 4790K @ 4.7Ghz GTX 770 | Sony Xperia Z2 | iPad Air
dokujaryu is offline   -6 Reply With Quote
Old Mar 1, 2012, 11:24 AM   #25
Chupa Chupa
macrumors G3
 
Chupa Chupa's Avatar
 
Join Date: Jul 2002
Quote:
Originally Posted by MacRumors View Post
3G/HSPA+ users with unlimited data plans will be slowed after 3GB of data usage, while 4G/LTE users will be slowed after 5GB each month.
The LTE part is interesting. When the iPad and iPhone go LTE am I to understand the ceiling will be 5GB before throttling? I think I'd be pretty happy about that but one question: is there anything inherent about LTE that causes data to be used faster? Logically it seems, for example, the data rate of any given steaming video would be constant whether it's being kicked via 3G or 4G.
__________________
Walled Garden ≠ Prison:
"People who use Apple products considered their options, and chose Apple. If they regret their decision, they can dump it at any time." -- Harry McCracken, Technologizer.com
Chupa Chupa is offline   3 Reply With Quote

Reply
MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Carrier: Legality of AT&T Throttling users with unlimited data? ideal.dreams iPhone 77 Apr 17, 2014 12:58 PM
All iPads: Unlimited data throttling? iMaven iPad 3 Feb 13, 2014 04:39 PM
Carrier: Unlimited AT&T data throttling qpid360 iPad 37 Dec 5, 2013 05:52 PM
Walmart Family Mobile: unlimited talk, unlimited text, 2.5GB data for $39.88 month EbookReader iPhone 19 Jul 21, 2013 09:14 AM
Why will AT&T give unlimited users 5gb LTE instead of 3gb like on 3G? Big.Mac.Daddy iPhone 4 Aug 9, 2012 10:39 PM

Forum Jump

All times are GMT -5. The time now is 04:09 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC