Office 2011 right click

adriensmart · Jul 21, 2012, 06:46 AM

Hi,

When I right click under any Office 2011 app, I've got a crash, any idea to solve it ?

Thanks in advance

mannyo1221 · Jul 21, 2012, 08:18 AM

I don't know how to fix your problem, but in Word I just tried a right click and its working fine. Word version is 14.2.3 , perhaps you simply need to update office.

adriensmart · Jul 21, 2012, 08:20 AM

I already have the latest version and and I reinstalled it, still the same issue...

Krazy Bill · Jul 21, 2012, 08:28 AM

Can you change your trackpad settings to another right-click method in System Preferences? Not a fix mind you, just curious.

adriensmart · Jul 21, 2012, 08:40 AM

I tried with other apps and it works well...

adriensmart · 12:50 PM

I tried with a classical mouse and not my trackpad, same issue ! And it does also with the trial version

adriensmart · Jul 24, 2012, 02:11 PM

up

irnchriz · Jul 24, 2012, 02:51 PM

Move or delete your microsoft user data folder from documents. (make sure your email is backed up somewhere if you use outlook).

adriensmart · Jul 24, 2012, 02:54 PM

I followed you advice, unfortunately it doesn't solve the issue

irnchriz · Jul 24, 2012, 03:00 PM

Ok, got to be some sort of borked file.

Try creating a new user on your mac then test office

adriensmart · Jul 24, 2012, 03:09 PM

Created another user, still the same issue

----------

I've got BetterTouchTool, I don't know if it can creates problems...

enzom21 · Jul 24, 2012, 05:04 PM

Are you using bettertouchtool? I was having the same issue with Chrome when Lion first came out. It might be occurring with ML as well.

adriensmart · Jul 25, 2012, 04:58 PM

I uninstalled it, and I've got the same issue ! I've got a Razer Death Adder driver, could it create an issue ?

virtuosity · Jul 25, 2012, 05:12 PM

just for the record - works fine on my office install...

Co-T · 09:10 AM

i have the exact same problem!

It was working fine 2 days ago, and then today every single Office app is freezing when i right click in any document.

Tried permission repair with no success... also did the fonts thing and i have no duplicate there either...

I need some help please!!!

ArBohe · Sep 6, 2012, 04:11 PM

Exact same problem - Cannot use Office anymore on Macbook Pro Retina OSX 10.8.
Word / Excel/ Powerpoint / Outlook / Lync: Each of them crash on right click

HELP !!!!

ThatGreekMacGuy · Sep 6, 2012, 08:18 PM

It seems to be a problem with the latest update patch of Office.

ArBohe · Sep 7, 2012, 01:25 AM

Seems like I just solved it.
For me, it was the Antidote plugin in contextual menu.
It can be something else that fails in contextual menus.
Go to Mac HD/library/Contextual Menu Items and clean up!

Hope that helps.

bigtoe123 · Oct 1, 2012, 02:33 PM

My problem was solved by removing the Antidote plugin as described: thanks!

Quote:

Originally Posted by ArBohe

Seems like I just solved it.
For me, it was the Antidote plugin in contextual menu.
It can be something else that fails in contextual menus.
Go to Mac HD/library/Contextual Menu Items and clean up!

Hope that helps.

ronin101 · Nov 5, 2012, 02:56 AM

I had the same problem and the Antidote solution solved my problem. Thanks a lot.

Punkinouz · Mar 27, 2013, 01:23 PM

It works. I registered on this forum just to say thank you you saved my life.

LKB · Apr 17, 2013, 09:55 AM

This solution just helped me too after a very frustrating day with Word and Excel crashing each time I attempted to format anything. However, will the solution affect Antidote in any way?

Thanks again!

Jul 21, 2012, 06:46 AM	#1
adriensmart macrumors newbie Join Date: Jul 2012	Office 2011 right click Hi, When I right click under any Office 2011 app, I've got a crash, any idea to solve it ? Thanks in advance
	0

Jul 21, 2012, 08:28 AM	#4
Krazy Bill macrumors 68000 Join Date: Dec 2011	Can you change your trackpad settings to another right-click method in System Preferences? Not a fix mind you, just curious. __________________ We are the iBorg. All your OS X are belong to us.
	0

Jul 21, 2012, 12:10 PM	#6
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	I tried with a classical mouse and not my trackpad, same issue ! And it does also with the trial version Last edited by adriensmart; Jul 21, 2012 at 12:50 PM.
	0

Jul 24, 2012, 02:51 PM	#8
irnchriz macrumors 6502 Join Date: May 2005 Location: Scotland	Move or delete your microsoft user data folder from documents. (make sure your email is backed up somewhere if you use outlook). __________________
	0

Jul 24, 2012, 03:00 PM	#10
irnchriz macrumors 6502 Join Date: May 2005 Location: Scotland	Ok, got to be some sort of borked file. Try creating a new user on your mac then test office __________________
	0

Jul 21, 2012, 08:18 AM	#2
mannyo1221 macrumors member Join Date: Sep 2011 Location: Blandford, UK.	I don't know how to fix your problem, but in Word I just tried a right click and its working fine. Word version is 14.2.3 , perhaps you simply need to update office.
	0

Jul 21, 2012, 08:20 AM	#3
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	I already have the latest version and and I reinstalled it, still the same issue...
	0

Jul 21, 2012, 08:40 AM	#5
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	I tried with other apps and it works well...
	0

Jul 24, 2012, 02:11 PM	#7
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	up
	0

Jul 24, 2012, 02:54 PM	#9
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	I followed you advice, unfortunately it doesn't solve the issue
	0

Jul 24, 2012, 03:09 PM	#11
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	Created another user, still the same issue ---------- I've got BetterTouchTool, I don't know if it can creates problems...
	0

Jul 24, 2012, 05:04 PM	#12
enzom21 macrumors regular Join Date: Nov 2008	Are you using bettertouchtool? I was having the same issue with Chrome when Lion first came out. It might be occurring with ML as well.
	1

Jul 25, 2012, 04:58 PM	#13
adriensmart Thread Starter macrumors newbie Join Date: Jul 2012	I uninstalled it, and I've got the same issue ! I've got a Razer Death Adder driver, could it create an issue ?
	0

Jul 25, 2012, 05:12 PM	#14
virtuosity macrumors member Join Date: Jun 2008 Location: Manchester, UK	just for the record - works fine on my office install... __________________ 21" Aluminum iMac Late 2011, 2.4 GHz i5, 12GB RAM, 2TB External WD drive ; MacBook Pro 15" i5 Core 8GB RAM Late 2010 ; 16GB iPhone 4 ; iPad 2 32GB; iPod Touch 64GB
	0

Aug 29, 2012, 09:03 AM	#15
Co-T macrumors newbie Join Date: Aug 2012	i have the exact same problem! It was working fine 2 days ago, and then today every single Office app is freezing when i right click in any document. Tried permission repair with no success... also did the fonts thing and i have no duplicate there either... I need some help please!!! Last edited by Co-T; Aug 29, 2012 at 09:10 AM.
	2

Sep 6, 2012, 04:11 PM	#16
ArBohe macrumors newbie Join Date: Sep 2012	Exact same problem - Cannot use Office anymore on Macbook Pro Retina OSX 10.8. Word / Excel/ Powerpoint / Outlook / Lync: Each of them crash on right click HELP !!!!
	0

Sep 6, 2012, 08:18 PM	#17
ThatGreekMacGuy macrumors member Join Date: Jul 2012 Location: Sparta, Greece	It seems to be a problem with the latest update patch of Office.
	0

Sep 7, 2012, 01:25 AM	#18
ArBohe macrumors newbie Join Date: Sep 2012	Seems like I just solved it. For me, it was the Antidote plugin in contextual menu. It can be something else that fails in contextual menus. Go to Mac HD/library/Contextual Menu Items and clean up! Hope that helps.
	0

Nov 5, 2012, 02:56 AM	#20
ronin101 macrumors newbie Join Date: Aug 2011	I had the same problem and the Antidote solution solved my problem. Thanks a lot.
	0

Mar 27, 2013, 01:23 PM	#21
Punkinouz macrumors newbie Join Date: Mar 2013	It works. I registered on this forum just to say thank you you saved my life.
	0

Apr 17, 2013, 09:55 AM	#22
LKB macrumors newbie Join Date: Apr 2013 Location: Quebec, Canada	Thank you!! This solution just helped me too after a very frustrating day with Word and Excel crashing each time I attempted to format anything. However, will the solution affect Antidote in any way? Thanks again!
	0


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