|Sep 28, 2012, 08:00 AM||#1|
Tim Cook Publishes Open Letter on Maps for iOS 6
Apple CEO Tim Cook has published an open letter to customers on the company's website addressing the criticism over the new Apple-powered Maps app in iOS 6. In the letter, Cook apologizes for not meeting expectations and mentions a number of alternative mapping solutions customers may wish to use while Apple is refining its Maps.
Article Link: Tim Cook Publishes Open Letter on Maps for iOS 6
|Sep 28, 2012, 08:02 AM||#2|
Cliffs notes: Our maps suck, use a competitor's product.
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|Sep 28, 2012, 08:02 AM||#4|
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|Sep 28, 2012, 08:03 AM||#7|
So he didn’t realise that Maps weren’t up to Apple’s high standards before releasing them?
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|Sep 28, 2012, 08:04 AM||#12|
Don't know how "sincere" this apology really is, especially consdering Apple knew about the poor Maps app when iOS6 beta was released and people were complaining up and down.
Apple is just trying to wipe off the tremendous amount of egg from their face when it comes to this issue...but I think it's going to take more than an apology to fix this.
|Sep 28, 2012, 08:05 AM||#13|
No need to apologize to me, Tim.
I've said it on twitter and I'll say it again: I have had better experience with Apple's new Maps app on iOS 6 / iPhone 5 in the last week than any other time using a GPS prior.
I am new to turn-by-turn directions, late to the party - yes, but I put it to good use in Maps on iOS 6, driving through DC and into MD and it felt like magic. Truly.
Maps on iOS 6 is one of my favorite new features.
That's my experience.
|Sep 28, 2012, 08:05 AM||#16|
|Sep 28, 2012, 08:06 AM||#20|
Isn't that self criticism a bit to harsh? I actually love using Apple maps as it works much faster on my 3GS and the results in Germany are at least up to Google maps...
|Sep 28, 2012, 08:06 AM||#21|
This does not even sound anything at all like what Apple would say .... I honestly do not believe what I have just read. This is very concerning ... very unApple like - and honestly - not something I would think even a bad PR Intern would draft up .... They should recognize this issues/concerns and advise customers they are hard at work - with some high level dot points on the key items they are working on ...
|Sep 28, 2012, 08:07 AM||#24|
Apple Maps is to Replacement Refs as Google Maps is to Professional Refs.
At least the NFL came to its senses.
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|Sep 28, 2012, 08:07 AM||#25|
Asking us to use other apps for the time being? It just doesn't seem right for a company like that to say such a thing.
Of course it's understandable to say that but with Apple being Apple, you want customers to not want to choose alternatives over what apple has made.
But now that I think about it, it's the same as Apples headphones. They are there to purchase and use along with the Apple products but they have other headphones from different companies to choose from also if you don't like Apple's headphones.
But it really shows that he knows that Apple Map sucks and is asking time.
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