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Old Nov 27, 2012, 03:17 PM   #1
dissdnt
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Retina Mac Died

So this morning my 15 inch MacBook Pro Retina died. Pinwheel in Safari, locked up. Rebooted and nada. Couldn't find the HD etc. Brought it to Apple and they confirmed the drive was dead.

I lost 3 weeks of stuff and it sucks but I'm glad they helped me.

So basically this just a warning. Back up your stuff!

Btw.. totally off the subject, but is the desktop faster in geforce mode or intel graphics mode?

Thanks.
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Old Nov 27, 2012, 03:19 PM   #2
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Wow that really sucks, is this a common issue for retina macbook pros or all pros? Not sure if they use different HDs in retina vs nonretina
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Old Nov 27, 2012, 03:20 PM   #3
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Damn, sorry to hear about this. SSDs are cracked up to be super reliable, but there's always a chance of failure for any fancy piece of technology.

And the dedicated NVIDIA graphics are a heck of a lot more powerful than the integrated (Intel) graphics.
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Old Nov 27, 2012, 03:20 PM   #4
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Wow that really sucks, is this a common issue for retina macbook pros or all pros? Not sure if they use different HDs in retina vs nonretina
Not sure. It's a solid state drive so who knows. It must have been electrical or something. Not sure how a solid state crashes.

It's actually kinda of scary. At least with traditional drives, as slow as they are, you can sometimes salvage some data.
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Old Nov 27, 2012, 03:20 PM   #5
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Who doesn't back up for 3 weeks?

Everybody go backup. Hard drives die. Doesn't matter which laptop you have.
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Old Nov 27, 2012, 03:24 PM   #6
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Who doesn't back up for 3 weeks?

Everybody go backup. Hard drives die. Doesn't matter which laptop you have.
Yah I'm stupid. The only reason I didn't was because I had a full backup of my Macbook Air that I sold and pulled data off that for my new computer. I didn't want to wipe that out just yet to back this one up, since there was limited room. Pure fail.
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Old Nov 27, 2012, 03:25 PM   #7
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Damn theres gotta be a way to retrieve the data from the ssd, apple doesnt have a way to do it? Man their support is going down the drain...
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Old Nov 27, 2012, 03:32 PM   #8
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Yah I'm stupid. The only reason I didn't was because I had a full backup of my Macbook Air that I sold and pulled data off that for my new computer. I didn't want to wipe that out just yet to back this one up, since there was limited room. Pure fail.
You can afford macs but not a cheap-assed USB backup drive?
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Old Nov 27, 2012, 03:34 PM   #9
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You can afford macs but not a cheap-assed USB backup drive?
Lol truth bombs.
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Old Nov 27, 2012, 03:52 PM   #10
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Originally Posted by kingc0bra View Post
Wow that really sucks, is this a common issue for retina macbook pros or all pros? Not sure if they use different HDs in retina vs nonretina
The cMBP uses an HDD standard or a 2.5" ssd rather than the stick type. All three can die. You can't assume one to be more reliable than the other. In terms of HDDs, it's not like mechanical wear is the only point of failure anyway.

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Not sure. It's a solid state drive so who knows. It must have been electrical or something. Not sure how a solid state crashes.

It's actually kinda of scary. At least with traditional drives, as slow as they are, you can sometimes salvage some data.
This is a common point of misunderstanding. SSDs can die just like any other drive. They can experience corruption. NAND can fail just like magnetic HDDs. You have to back up regardless of drive type.
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Old Nov 27, 2012, 03:58 PM   #11
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This is a common point of misunderstanding. SSDs can die just like any other drive. They can experience corruption. NAND can fail just like magnetic HDDs. You have to back up regardless of drive type.
Yeah, and the key thing to note is that any drive can fail through different means. Depending on how it fails, you may be able to recover some of the data.

Bad Blocks, filesystem corruption and the like can leave the machine somewhat bootable, and the data recoverable for the most part.

Controller chip failures, which can happen to both types leave the drive unrecognizable, and unrecoverable unless you pay for a data recovery company to inspect it. Other types of failure can also leave the drive unrecognizable, with both types. If you haven't experienced a HDD that just went "blip" and died, you have been lucky.
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Old Nov 27, 2012, 04:05 PM   #12
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Damn theres gotta be a way to retrieve the data from the ssd, apple doesnt have a way to do it? Man their support is going down the drain...
Sarcasm? Data recovery can cost thousands of dollars. No manufacturer covers this by a warranty.
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Old Nov 27, 2012, 04:47 PM   #13
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Ouch.

Sorry you got a bad one. As long as Apple repairs it, and I'm sure they will, just use it as a lesson to back up more often.
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Old Nov 27, 2012, 05:18 PM   #14
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Just use Time Machine.

Buy a 2/3TB USB disk, stick it on your router, switch the switch in settings and forget about it.
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Old Nov 27, 2012, 05:27 PM   #15
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I lost 3 weeks of stuff and it sucks but I'm glad they helped me.


Sorry to hear about your loss, but who doesn't backup for 3 weeks? I use Time Machine with an external USB3 drive.

Technology can fail at any time regardless of type or manufacturer so a backup is essential for anyone.

-P
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Old Nov 27, 2012, 05:41 PM   #16
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Damn theres gotta be a way to retrieve the data from the ssd, apple doesnt have a way to do it? Man their support is going down the drain...
when it comes to data recovery, i think conventional spindle based drives are easier..because they either at least half work or can be in the end opened up and recovered through $$. When a spindle based drive dies, it's usually mechanical while the data remains relatively in tact on the platters.

once an SSD dies it's pretty hard for an end consumer to do anything about it. Apple Stores are not equipped to recover data from those things either, i'll bet. When a SSD dies, it's software/electrical.

And Apple has never really offered true data recovery services, so there's no "standard" going down the drain.

Apple's data recovery policy through 3rd party vendors: http://support.apple.com/kb/HT3974
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Old Nov 27, 2012, 05:45 PM   #17
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Apple never has had hard drive data recovery, and I don't believe any other PC manufacturer has had it. That said, I don't think there is really anything you can do when you lose data off of an SSD. It's just gone. That's why I back up!

(Don't have an SSD though. Yet. )
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Old Nov 28, 2012, 04:33 AM   #18
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Is your ssd samsung or toshiba?
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Old Nov 28, 2012, 04:56 AM   #19
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Is your ssd samsung or toshiba?
Aren't all RMBPs Samsung exclusively for the SSDs?
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Old Nov 28, 2012, 06:38 AM   #20
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Who doesn't back up for 3 weeks?

Everybody go backup. Hard drives die. Doesn't matter which laptop you have.
DO IT, I procrastinated, I was waiting on getting a usb3 enclosure for a hd I had laying around. my harddrive failed after 2 months of ownership, it was not SSD tho.

----------

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Originally Posted by kingc0bra View Post
Damn theres gotta be a way to retrieve the data from the ssd, apple doesnt have a way to do it? Man their support is going down the drain...
yes you would think they would beable to. when my harddisk failed. it would actually boot into windows(bootcamp) just not osx, I could see the files on the osx side even, just couldnt pull them over. Since I wasnt confident in repairing mac hardware I let the genius trouble shoot. his testing was to wipe and format then reinstall, of course it wouldnt . I think couldve got the data off if I had another mac.
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Old Nov 28, 2012, 06:55 AM   #21
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It's actually kinda of scary. At least with traditional drives, as slow as they are, you can sometimes salvage some data.
No always and sometimes its very expensive. Either way in this day and age, there's really little excuse not to back up.

I feel your pain, but I think some lessons hit home the hardest and losing your data is one of them
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