iTunes 11 crashing - first time loading

Hi all,

Posted this in the Apple Support Community but not getting much joy.

Just downloaded iTunes 11, installed and upon opening the app it stalls then crashes on the welcome screen when clicking on any function.

I suspect it might be airplay related as it seems to seek my Zeppelin Air before I even try and play anything (I get the searching for Airplay device prompt briefly on screen).

I'm on a Mid 2009 MBP 17 running Mountain Lion.

I've had one suggestion so far to check if the app was running in 32-bit mode. I've enabled and disabled this function and get the same result. I've also tried running iTunes after a reboot with no other applications running incase of any conflict but no joy.

Thanks for any suggestions!

hooplehead said:

also happening here. where is the get info box? itunes won't open at all, but shows up in processes.

Click to expand...

CMD + I when highlighting the icon in finder

Hi all,

Just an update for anyone having difficulty. After not getting much help to fix the issue I performed a full system restore overnight via Time Machine. Today I've downloaded and installed iTunes 11, ensuring I had no other applications running and it's worked just fine.

I can only presume that the apps I had running the first time around required too many processes and somehow corrupted the iTunes installation/library.

All is well now. Enjoy!